§ 瀏覽學位論文書目資料
  
系統識別號 U0002-3001200721170800
DOI 10.6846/TKU.2007.00998
論文名稱(中文) 澳洲高等教育品質保證機制之研究—以澳洲國立大學與墨爾本大學為例
論文名稱(英文) Quality Assurance Mechanism in Australian Higher Education: The Case Study of Australian National University and University of Melbourne.
第三語言論文名稱
校院名稱 淡江大學
系所名稱(中文) 教育政策與領導研究所碩士班
系所名稱(英文) Graduate Institute of Educational Policy and Leadership
外國學位學校名稱
外國學位學院名稱
外國學位研究所名稱
學年度 95
學期 1
出版年 96
研究生(中文) 洪曉玉
研究生(英文) Hsiao-Yu Hung
學號 693120262
學位類別 碩士
語言別 繁體中文
第二語言別
口試日期 2007-01-05
論文頁數 221頁
口試委員 指導教授 - 楊國賜(125812@mail.tku.edu.tw)
委員 - 楊瑩
委員 - 王如哲
關鍵字(中) 高等教育
品質保證機制
澳洲國立大學
墨爾本大學
關鍵字(英) Higher Education
Quality Assurance Mechanism
Australian National University
University of Melbourne
第三語言關鍵字
學科別分類
中文摘要
本研究旨在探討澳洲高等教育品質保證機制之發展,並以澳洲國立大學與墨爾本大學為案例作深入分析,分析後提出建議,以作為我國高等教育建立品質保證機制之參考。
    本研究採用文件分析法及個案研究法,主要探討高等教育評鑑、高等教育品質保證之意涵及世界主要國家高等教育品質機制,深入分析澳洲高等教育品質保證機制之發展,及澳洲國立大學與墨爾本大學二個案品質保證機制之運作與發展計畫。加以分析後,主要的研究發現如下:
一、就澳洲高等教育品質保證機制而言
(一)澳洲高等教育品質保證機制與其高等教育體系之改革有密切之關係。
(二)澳洲高等教育品質保證機制是由非政府的獨立專責單位進行評鑑工作。
(三)品質保證是一綜合性及整體性的過程。
(四)重視競爭力的提升,強調國際化,成為更強大的教育輸出國。
二、就澳洲國立大學與墨爾本大學品質保證機制發展策略而言
(一)重視有效管理。
(二)重視評鑑專責單位的設置。
(三)重視教師專業。
(四)重視品質文化。
(五)訂定品質保證機制之發展相關架構。
(六)重視發展評鑑的相關指南。

    本研究最後根據文獻探討與研究結論,提出對台灣未來高等教育品質保證機制發展之建議,供教育主管機關與高等教育機構參考。
英文摘要
This purpose of this study is to investigate the development of “Quality Assurance Mechanism in Australian Higher Education”, and to analyze that how the quality assurance mechanisms work in “Australian National University” and “University of Melbourne”. After analyzing the cases, propose practical suggestions for the establishment of quality assurance mechanism in Taiwan higher education.  
This study mainly, via the method of document analysis and case study, aims to explore the meaning of higher education review and quality assurance system in higher education. Besides that this study analyzes unique quality assurance mechanism in the main countries of the world. To clearly realize how to work and develop the improvement plan for quality assurance mechanism in “Australian National University” and “University of Melbourne”.
Therefore, the main findings of this study are described as below: 
1.The condition of “Quality Assurance Mechanism in Australian Higher Education”: 
1.1On the whole, the relationship between “Quality Assurance Mechanism in Australian Higher Education” and “Australian Higher Education System” was really close together. 
1.2According to the analysis of “Quality Assurance Mechanism in Australian Higher Education”, the most important thing is that the quality was reviewed by an independent non-government unit. 
1.3 The process of “Quality Assurance in Australian” was synergy and integrative. 
1.4 It pays attention to the improvement of competitiveness and internalization, which becomes the largest export country of education all over the world. 
2. The focus of “Higher Education Quality Assurance Mechanism in Australian National University and University of Melbourne” includes the six points: (1) to emphasis on effectiveness of management; (2) to set the independent unit which is responsible for the review of quality; (3) to focus on teachers’ professional knowledge and ability; (4) to create the unique quality culture; (5) to establish the framework which related to the development of quality assurance mechanism; (6) to set the guideline of quality review.
Based on the above findings, this study concluded with some practical suggestions to educational administrative authorities and higher education institutions in Taiwan.
第三語言摘要
論文目次
目  次
第一章  緒論
第一節	研究背景與動機……………………………………………… 1
第二節	研究目的與待答問題………………………………………… 5
第三節	研究方法與研究步驟………………………………………… 6
第四節	名詞釋義與研究限制………………………………………… 11
第二章 文獻探討
第一節	高等教育評鑑之意涵………………………………………… 15
第二節	高等教育品質保證之意涵…………………………………… 22
第三節	世界主要國家品質機制……………………………………… 37
第三章  澳洲高等教育品質保證機制
第一節	澳洲高等教育制度…………………………………………… .53
第二節	澳洲高等教育品質保證架構之發展………………………….92
第四章	澳洲大學應用品質保證機制之個案分析
第一節	澳洲國立大學之個案分析……………………………………119
第二節	墨爾本大學之個案分析………………………………………141
第五章	結論與建議
第一節	結論……………………………………………………………177
第二節	建議……………………………………………………………182
參考文獻…………………………………………………………………….185

表  次
表3-1  2006年澳洲人口統計表.......................................................................54
表3-2 澳洲統一國家系統中學生和教職員的數量........................................66
表3-3  2004年澳洲主要學術組織單位中學生與學術教師的比例.............66
表3-4  1996~2003年澳洲高等教育院校收入及支出來源...........................75
表3-5  澳洲高等教育品質保證機制主要途徑及方法................................112
表4-1  澳洲根據研究績效的五種指標所做的主要研究型大學的比較…129
表4-2  澳洲國立大學研究績效的指標........................................................130
表4-3  澳洲畢業生就業或升學調查............................................................133
表4-4  1997年-1999年澳洲國立大學的課程經驗問卷等級…….............135
表4-6  1999年澳洲五所大學的媒體引用數量............................................136
表4-7  澳洲八所大學的網際網路引用........................................................137
表4-8  澳洲國立大學與全部的澳洲大學行政與其他一般機構總支出中所占
       的服務支出例.......... .......... .......... ...................................................138
表4-9  2004年墨爾本大學統計...................................................................142

圖  次
圖1-1 研究流程……………………………………………………………...10
圖3-1 澳洲升學流程圖……………………………………………………...57
圖3-2 1993-2004年澳洲高等教育機構師生比……………………………..67
圖3-3 1981-2002澳洲高等教育研究和發展支出與OECD、EU-15 GDP之比較……68
圖3-4 澳洲高等教育的發展………………………………………………....82
圖3-5 澳洲品質保證架構…………………………………………………....96

附  錄
附錄一……………………………………………………………………….199
附錄二……………………………………………………………………….201
附錄三……………………………………………………………………….204
附錄四……………………………………………………………………….206
附錄五……………………………………………………………………….212
附錄六……………………………………………………………………….216
附錄七……………………………………………………………………….219
附錄八……………………………………………………………………….221
參考文獻
一、中文部分
大學校務評鑑資訊網(2005)。2006年10月8日擷取自http://ua.twaea.org.tw/index.php

王如哲(2004)。高等教育評鑑─英國1996年大學研究評鑑作業的回顧與啟示。教育資料集刊,29。高等教育的品質保證。臺灣教育,632,12-20。

王如哲(2006)。大學教學評鑑制度:以澳洲為例。發表於政治大學中國大陸研究中心主辦(2006):「兩岸高等教育法制與高等教育改革」學術研討會,2006年3月24日。

王承緒(2001)。國際高等教育政策比較研究。浙江教育出版社。17-62。

王家通(2004)。各國教育制度。台北:師大書苑。

王保進(1993 )。高等教育表現指標之研究。政治大學教育研究所博士論文。

王保進(1997)。大學教育評鑑之內涵分析。載於陳漢強(主編),大學評鑑(161-218)。台北:五南。

王保進(2001)。高等教育品質的理念與實際。台灣教育,38-49。

王保進譯(H.R. Kells著)(2002)。大學自我評鑑。台北:正中

王保進(2005)。波隆那(Bologna)宣言後歐洲國家高等教育品質保證機制之發展。「大學評鑑進退場機制提昇國際競爭力」學術研討會論文集,109-145。  

王保進;呂美嫻(2006)。英國研究品質評鑑結果之實證分析。大學分類、評比與品質保證學術研討會論文集,189-225。

王保進(2006)。以品質保證為目標的:美國高等教育認可制度。評鑑雙月刊,2,47-50  

王雅惠(2003)。高階主管全面品質管理信念之研究—以推行品質保證之大學校院為例。 淡江人文社會學刊,16,109-124。

王德芳(1999)。我國高等教育品質保證系統的規劃與設計─引用全面品質管理之觀念。元智大學工業工程研究所碩士論文,未出版。

白惠芳、黃秀美、黃思綺、王松溪(1994)。歐洲大學教育「品質保證」之趨勢。 臺灣教育,520,33-38。

江愛華(2006)。談雪梨大學:品質保證及自我評鑑方案。評鑑雙月刊,2,頁16-18。

呂美嫺(2006)。歐盟高等教育品質保證機制。評鑑雙月刊(創刊號),34-36。

李晃昇(2006)。中美兩國高等教育評鑑制度之比較研究。臺北市立教育大學教育行政與評鑑研究所碩士論文,未出版,台北。

尚榮安譯(2001)。R. K. Yin著。個案研究。台北:弘智文化事業有限公司。

吳文月(2004)。英國大學研究評鑑(RAE)制度之研究及其對台灣高等教育評鑑制度之啟示。臺南師範學院國民教育研究所碩士論文,未出版。

吳清山;林天祐(2006)。教育名詞:品質保證。教育資料與研究,70。

吳雪萍、劉輝(2004)。澳大利亞高等教育教學質量保障策略探究,比較教育研究,9,71-75。

洪國勝(1995)。高等教育評鑑決策支援系統建立之研究。元智大學工業工程研究所碩士,未出版。

唐宗清(2004)。新公共管理與教育改革研究。2006年4月3日擷取自網站:
http://www.jyglx.ecnu.edu.cn/yjzhx/tangzongqing.mht

孫瑞燕(2003)。幼稚園導入ISO9001:2000品質保證制度之研究。臺北市立師範學院國民教育研究所碩士論文,未出版,台北。

陳玉琨(2004)。教育評鑑學。台北:五南。

陳秀玲等譯(2006)。P. Drucker著。不連續的時代。台北:寶鼎。

陳姿吟(2004)。ISO/IWA2國際教育品質管理系統應用於我國大學評鑑標準之研究。開南管理學院企業管理研究所碩士論文,未出版。

陳德華(2005)。臺灣高等教育的回顧與前瞻。國民教育,46(2),13-22。

陳德華(2006)。建立大學系所品質保證認可新制度:教育部高教司司長,談系所評鑑。評鑑雙月刊(創刊號),7-8。

陳漢強(2000)。大學評鑑。台北:五南。


莊小萍(2006)。歐洲高等教育之品質保證研究:以西班牙為例。教育研究月刊,234,126-139 。

郭品泓(1999)。以ISO 9000 為基礎之大學教育品質管理系統之架構設計。中原大學工業工程學系碩士論文,未出版。

黃聖凱(2000)。大學評鑑指標選取模式之建構-考慮外部競爭環境與模糊群體決策之情況。元智大學工業工程研究所碩士論文,未出版。

黃慧文(1998)。以CIPP評鑑模式建構我國遠距高等教育評鑑項目之研究。國立中正大學成人及繼續教育研究所碩士論文,未出版,嘉義。

程瑋昱(2000)。ISO 9002品質保證制度在學校行政應用之可行性研究:以台北市(縣)國民小學為例。臺北市立師範學院國民教育研究所碩士論文,未出版。

曾淑惠(2004)。教育評鑑模式。台北:心理。

張美蓮(1996)。我國大學教育指標建構之研究。國立台灣師範大學教育研究所論文,未出版,台北。

張惠怡(2005)。英國高等教育評鑑制度之研究。暨南國際大學比較教育學系碩士論文,未出版。

廖鴻裕(2001)。中英高等教育評鑑制度之比較研究。暨南國際大學比較教育研究所碩士論文,未出版。

湯堯(2003)。高等教育品質保證機制之比較研究-以英美德澳日法等國為例。台灣教育,619,50-61。

楊瑩(2004)。教育評鑑專輯—英國高等教育評鑑制度。教育資料集刊,29。

楊瑩(2004)。英國高等教育評鑑制度。教育研究集刊,29,437-491。

楊瑩(2005)。高等教育的品質保證。臺灣教育,632,12-20。

楊瑩(2005)。高等教育的品質保證。台灣教育,632,13-20。

楊瑩(2006)。英國高等教育研究評鑑改革新趨勢。評鑑雙月刊,3,47-48。臺北市:財團法人高等教育評鑑中心基金會。

楊瑩;楊國賜;張倍禎(2006)。 歐盟高等教育品質保證機制之檢視。大學分類、評比與品質保證學術研討會論文集,136-188  

楊國賜(2005)。我國大學自我評鑑機制與運作之探討。台灣教育,632,2-12。

楊淑娟(2005)。再次聆聽彼得杜拉克。天下,12月號。

潘淑滿(2003)。質性研究-理論與運用。 台北:心理出版社。

潘慧玲(2004)。教育研究的取徑:概念與應用。台北:高等教育。

潘慧玲主編(2005)。教育評鑑的回顧與展望。台北:心理。

燕凌、洪成文(2005)。入世後的澳大利亞高等教育服務貿易,比較教育研究,2,86-90。

鮑瑤鋒(2001)。國民小學校務行政導入ISO 9002國際品質保證認證制度之調查研究。臺中師範學院國民教育研究所碩士論文,未出版,台中。

謝嘉甄(2006)。評鑑制度對台灣地區綜合大學生產力的影響。嶺東科技大學財務金融研究所碩士論文,未出版。

蘇錦麗(1997)。高等教育評鑑:理論與實務。台北:五南。

蘇錦麗;詹惠雪(2006)。英國高等教育品質保證制度新發展:QAA機構審議的作法。教育研究與發展期刊,2(1) ,173-205。

戴曉霞(2004)。大學評鑑的興起、模式與問題。2006年4月14日擷取自網站:
http://www.hss.nthu.edu.tw/~apcs/pages/act/2004-9-25-17.doc

AEI(2005)。澳洲教育手冊。台北:澳洲教育中心。

Altbach著;郭勉成譯(2005)。跨越國界的高等教育。比較教育研究,176,5-6。

二、英文部分
Australian Education Network (AEN)(2006). List of Australian Universities. Retrieved August 13, 2006, 
    http://www.australian-universities.com/list

Anderson D., Johnson R., Milligan B. (2000). Accreditation in Australian Higher Education: An assessment of Australian and international practice. Retrieved April 20, 2006
http://www.dest.gov.au/archive/highered/eippubs/eip00_1/fullcopy00_1.pdf

ANU(2004). ANU: university with a difference. Canberra: Council of The Australian National University.

ANU(2006a). ANU Profile. Retrieved September 20, 2006,
    http://info.anu.edu.au/Discover_ANU/About_ANU/Profile/index.asp

ANU(2006b). Retrieved September 20, 2006, http://info.anu.edu.au/Discover_ANU/About_ANU/Colleges/index.asp

ANU(2006c). Terms of Reference. Retrieved September 20, 2006,
http://info.anu.edu.au/Discover_ANU/Review/The_Terms_of_Reference.asp

ANU(2006d). ANU CAPABILITIES AND PERFORMANCE STATEMENT. Retrieved September 21, 2006,
http://info.anu.edu.au/Discover_ANU/Review/_pdf/ANU_Review_Report.PDF

ANU(2006e). ANU's Student Evaluation of Teaching (ANUSET). Retrieved September 22, 2006, http://www.anu.edu.au/cedam/publications/anusetbook.html

ANU(2006f). Resource Materials - Teaching & Learning. Retrieved September 20, 2006,
http://www.anu.edu.au/cedam/edresources/teaching.html

ANU(2006g). Review confirms world-class status of ANU. Retrieved September 20, 2006,
http://info.anu.edu.au/mac/Media/Media_Releases/_2004/September/_240904Review2004.asp

ANU(2006h). ANU Quality Review — 2004. Retrieved September 20, 2006,
http://info.anu.edu.au/mac/Media/Media_Releases/_2004/September/_240904Reviewprocess.asp
Austlii(2006). Untitled Document (esfosopafra1991909). Retrieved April 14, 2006, http://www.austlii.edu.au/au/legis/cth/consol_act/esfosopafra1991909

Australia(1987). Higher Education: A Policy Discussion Paper (Green Paper), Canberra: Australian Government Publishing Service.

Australia(1988). Higher Education: A Policy Statement (White paper). Canberra: Australian Government Publishing Service.

Australia(1989). Report of the Task Force on Amalgamations in Higher Education. Canberra: Australian Government Publishing Service.  

Australia(1991). Higher Education: Quality and diversity in the 1990s’. Camberra: Australian Government Publishing Service. 

Australian Research Council(2006). Australian Research Council Act 2001. Retrieved March 28, 2006, http://www.comlaw.gov.au/comlaw/management.nsf/lookupindexpagesbyid/IP200402652?OpenDocument

AUTC(2006). Retrieved March 28, 2006, 
http://www.autc.gov.au/history.htm

AQF(2006). About the Australian Qualifications Framework. Retrieved April 14, 2006, 
http://www.aqf.edu.au/aboutaqf.htm#whatis

AUQA(2006a). Audit Reports: Self-Accrediting Institutions. Retrieved April 14, 2006, 
http://www.auqa.edu.au/qualityaudit/sai_reports/index.shtml

AUQA(2006b). Report of an Audit of The University of Melbourne. Retrieved October 14, 2006, 
http://www.auqa.edu.au/qualityaudit/sai_reports/index.shtml

Australian Bureau of Statistics(ABS) (2006). Retrieved May 9, 2006, http://www.census.gov.au/ausstats/abs@.nsf/0e5fa1cc95cd093c4a2568110007852b/6949409dc8b8fb92ca256bc60001b3d1!OpenDocument

AVCC(2004). Retrieved April 22, 2006, 
http://www.avcc.edu.au/documents/publications/stats/SSR-2004.pdf

AVCC(2005a). Retrieved April 22, 2006,
http://www.avcc.edu.au/documents/publications/stats/Students.pdf

AVCC(2005b). Retrieved April 20, 2006, 
http://www.avcc.edu.au/documents/publications/stats/Staff.pdf

AVCC(2005c). Retrieved April 24, 2006, 
http://www.avcc.edu.au/documents/publications/stats/SSR-2004.pdf

AVCC(2006). Retrieved April 25, 2006, 
http://72.14.203.104/search?q=cache:JSEczRS0N6YJ:www.avcc.edu.au/documents/publications/stats/Funding%26Expenditure.xls+AVCC+University+Revenue+and+Expenses+by+Main+Source,+1996-2003&hl=zh-TW&gl=tw&ct=clnk&cd=2

Bio21(2006). Retrieved October 24, 2006, http://www.bio21.com.au/splash_flash.asp

Brookman, J. (1993). Flying Standard for Quality. Times Higher education Supplement,(1. Jan.) 

Burrows & Harvey. (1992). ‘Defining Quality in Higher Education: the stakeholder approach’, paper to the AETT conference on ‘Quality in Education’, University of York, 6-8th April, 1992.

Brennan, J. and Shah, T. (2000a). Managing Quality in Higher Education: An International Perspective on Institutional Assessment and Change. Buckingham: OECD, SRHE and Open University Press.

Brennan, J. and Shah, T. (2000b). ‘Quality assessment and institutional change: Experiences from 14 countries’, Higher Education 40(3), 331–349.

CHNedu(2003). Retrieved March 19, 2006, 
http://www.chnedu.net/20030822/11.htm

Clark, B. R. (1983). The Higher Education System, Berkeley: University of California Press.

Clark. B. R. (1983). Governing the Higher education system.In M. Shattock (ed.),Guildford:Society for Research into Higher Education.

Campbell and Rozsnyai (2002). Quality Assurance and the Development of Course Programmes. Papers on Higher Education Regional University Network on Governance and Management of Higher Education in South East Europe Bucharest, UNESCO.

CHEA (Council For Higher Education Accreditation) (2001). Glossary of Key Terms in Quality Assurance and Accreditation, Retrieved March 19, 2006,
http://www.chea.org/international/inter_glossary01.html
Charybdis, H. E. Policy Series 30. London: Jessica Kingsley.

Centrex (2004). Glossary of Terms, Retrieved March24, 2006, http://www.centrex.police.uk/quality/glossary.html 

Dill, D. D. (1995). Through Deming’s eyes: A Cross-national Analysis of Quality Assurance Policies in Higher Education. Quality in Higher Education, 1(2), 95-111.

Doherty-Delorme, D. and Shaker, E. (2001). Missing Pieces II An Alternative Guide To Canadian Post-Secondary Education. 2000/2001 Provincial Rankings: Where Do the Provinces Stand on Education? Retrieved March 22, 2006,
    http://www.policyalternatives.ca/publications/pub4.html

Dochy, F. J. R. C, Segers, M. S. R. and Wijnen, W. H. F. W. (1990). ‘Preliminaries to the implementation of a quality assurance system based on management information and performance indicators’ in Dochy, F. J. R. C, Segers, M. S. R. and Wijnen, W. H. F. W. (Eds.), Management Information and Performance Indicators in Higher Education: an International Issue, Van Corcum, Assesn/Maastricht, pp. 69–94.

Duff, T., Hegarty, J. and Hussey, M. (2000). Academic Quality Assurance in Irish Higher Education: Elements of a handbook, (Dublin, Blackhall).

Donaldson, J. et al (1995). European pilot projects for evaluating quality in higher education: guidelines for participating institutions, Higher Education in Europe 20(1–2), 116–133.

Doherty G. D. (1994). Developing quality system in education. London:Routledge. 
 
DEST(2005). Higher Education Report 2004-05. Retrieved April 14, 2006,
http://www.dest.gov.au/NR/rdonlyres/136CDC4E-9770-464D-BDCF-72E56B031C6A/8092/highered_report_fullversion11.pdf

DEST(2006). Improving Quality in Australia’s Higher Education- The last three decades. Retrieved April 24, 2006, http://www.dest.gov.au/sectors/higher_education/policy_issues_reviews/key_issues/assuring_quality_in_higher_education/improving_quality_in_australias_higher_education_the_last_3.htm

DEST(2006). Education Services for Overseas Students (ESOS). Retrieved April 24, 2006,
http://www.dest.gov.au/sectors/international_education/policy_issues_reviews/key_issues/esos/
DETYA(2000). Benchmarking: A Manual for Australian Universities. Retrieved April 14, 2006, 
http://www.dest.gov.au/archive/highered/otherpub/bench.pdf

Dias, M. A. R. (2000). The Universal Impact Of Competition And Globalization In Higher Education. Retrieved May 9, 2006, 
http://www.futuresproject.org/publications/universal_impact.pdf#7

Elaine El-Khawas(1998). Quality Assurance in Higher Education:Recent Progress; Challenges Ahead. Retrieved April 3, 2006,
http://www1.worldbank.org/education/tertiary/documents/ElainEng3.pdf

Ellis, R. (ed). (1993). Quality assurance for University teaching.London:Society for Research into Higher Education.

El- Khawas, E. (1998). Accreditation’s role in quality assurance in the United States, Higher Education Management 10(3), 43–56.

European Training Foundation (1998). Quality Assurance in Higher Education: A Legislative

Frackman, E. (1991). Comparative aspects of quality assurance in higher education. Paper presented at the International Working Conference on Measurement of Quality in Higher Education, Washington, D. C., May 23-23.

Fraser, M. (1992). Quality Assurance in Higher Education. In A. Craft(Ed.), Quality Assurance in Higher Education(pp.9-25). London: The Falmer Press. 

Fraser, M. (1994). ‘Quality in higher education: an international perspective’ in Green, D. (Ed.), 1994, What is Quality in Higher Education? pp. 101–111 (Buckingham, Open University press and Society for Research into Higher Education)

Frazer, M. (1992). Quality Assurance in Higher Education. In A. Craft(Ed.), Quality assurance in higher education(pp.9-25).London: The Falmer Press. 

Frazer, M. (1997). Report on the modalities of external evaluation of higher education in Europe:1995-1997, Higher Education In Europe.

Go8(2006). Retrieved October 24, 2006,
http://www.go8.edu.au/default.htm

GUNI-AP(The annual Global University Network for Innovation - Asia and the Pacific)(2004). Retrieved May 9, 2006,
http://www.guni-ap.org/cn/text.asp?MID=11&ID=57

Gibson, A. (1986). ‘Inspecting education’, in Moodie, G. (Ed.), Standards and Criteria in Higher Education, Guildford, SRHE, pp. 128–35

Harman G. & Meek L. (2000). Repositioning Quality Assurance and 
Accreditation in Australian Higher Education. Canberra: Evaluations & Investigations Programme, Department of Education and Youth Affairs, Commonwealth of Australia.

Harvey, L. (1993). Analytic Quality Glossary, Quality Research International, Retrieved April 26, 2006, 
http://www.qualityresearchinternational.com/glossary/

Harvey, L. (2004). Analytic Quality Glossary, Quality Research International, Retrieved April 24, 2006,
http://www.qualityresearchinternational.com/glossary/

Harvey, L. (1995). ‘Editorial: The quality agenda’, Quality in Higher Education, 1(1), pp. 5–12.

Harman, G. (1998). ‘The management of quality assurance: a review of international practice’,Higher Education Quarterly 52(4), 345–364.

Higher Education Division(2001). Quality of Australian Higher Education; International Quality Assurance and Improvement plans for the 2001-2003 Triennium. Commonwealth of Australia:Department of Education Training Youth Affairs.

Husserl, E. (1969). Cartesian Meditations. The Hague, Martinus Nijhoff.

Johnstone, D. B. (1999). “Financing Higher Education: Who Should Pay and Other Issues” in Philip G. Albach, Robert O. Berdahl, and Patricia J. Gumport, Eds. American Higher Education in the 21st Century: Social Political, and Economic Challenges. Baltimore: The Johns Hopkins University Press. 

Judith Adams-Volpe (2003). Retrieved May 9, 2006,
http://www.buffalo.edu/reporter/vol34/vol34n13/columns/qa.html

Karmel, P. (1989). Reflection on A Revolution, Caberra: AVCC.

Karmel, P. (1992). Financing Higher Education. Paper Presented at the national conference on Governance and Funding of Australian Education, Australian University, 10-11 February.

Kells, H. R. (1983). Self-study process: A guide for post-secondary institution 
2nd (ed.). New York: Macmillan Publishing. 

Kells, H.R. (1992). Self regulation in higher education: a multi-national perspective on collaborative systems of quality assurance and control. Great Britain: Biddies Ltd.

Kells, H. R. (1995).Building a national evaluateon system for higher education: Lessons from diverse settings,higher Education in Europe 20(1-2),18-26.

Kisuniene, G. (2004). Quality Assurance: Priority of the Education Reform. Retrieved April 24, 2006,
http://www.phare.lt/previous/97/EN/en04a.htm 

Knapper, C. K. & Cropley, A. J. (2000). Lifelong learning in higher education. (3rd ed.). London: Kogan Page.

Lim D. (2001). Quality Assurance in Higher Education: A Study of developing countries. Aldershort, Hants, England: Ashgate.

Maassen, P.A.M. (1997). ‘Quality in European higher education: Recent trends and their historic roots’, European Journal of Education 32(2), 111–127.

Marcus, L. R.(1983). The Path to Exellence: Quality Assurance in Higher Education.Washinton, DC: National Institute of Education.

Marginson, S. (1997). Educating Australia: Government, Economy and Citizen Since 1960, Cambridge University Press, United Kingdom

Markel-Fox, S. (1993). The effects of race and poverty on preschoolers' performance in modified testing contexts. North Carolina State University. DAI, 54, no. 12B, (1993): 6479.

McHenry, R. (Ed.) (1997). The New Encyclopedia Britannica, Vol. 5, 918.

Melia, T. (1994). Inspecting quality in the classroom: an HMI perspective’ in Green, D. (Ed.), 1994, What is Quality in Higher Education? pp. 38–45 (Buckingham, Open University press and Society for Research into Higher Education)

Meek, V. L. & Goedegebuure, L. C. J. (1989). Higher Education: A Report, Armidate: University of New England.

Meek, V. L. & Goedegebuure, L. C. J. (1991). Change in higher education: the Australian case, Aust. Educ. Res. Res., 16(4),1-26.

Moodie, G. C., (Ed.) (1986). Standards and Criteria in Higher Education. Guildford, SRHE & NFER/Nelson.

Neave, M. (1991). Models of Quality Assurance in Europe: CNAA Discussion Paper 6.London: Council for National Academic Awards.

Nelson B. (2004). Our Universities — Backing Australia’s future.
Commonwealth of Australia: Department of Education, Science and Training.

OECD(2003). New Zealand Country Background Report. Retrieved May 9, 2006,
http://www.oecd.org/dataoecd/20/46/36441052.pdf

Pfeffer(1981). Power in Organizations, Cambridge, MA: Ballinger.

Patsy Paxton (2002). Institutional academic audit:The experiences of New Zealand’s newest university. Retrieved May 9, 2006, 
http://www.ecu.edu.au/conferences/herdsa/main/papers/ref/pdf/Paxton.pdf

Review and Needs Analysis of Developments in Central and Eastern Europe (Phare Multi-Country Project). London: Quality Support Centre, Open University.

Shanghai Jiao Tong University (SJTU) (2005). Academic Ranking of World Universities – 2005. Retrieved May 18, 2006, 
http://ed.sjtu.edu.cn/ranking.htm

Shanghai Jiao Tong University (SJTU) (2006). Academic Ranking of World Universities–2005. Retrieved November 11, 2006, http://ed.sjtu.edu.cn/ranking.htm

Sallis, E. & Hingley, P. (1991). College Quality Assurance Systems. Bristol, The Staff College, Mendip Papers, 20.

Steele, J. (1986). EdTech and the Review of Efficiency and Effectiveness in Higher Education. Australian Journal of Educational Technology, 2(2), 129-138. 

Smeby, J- C. & Stensaker, B. (1999). ‘National quality assessment systems in the Nordic countries: Developing an balance between external and internal needs?’, Higher Education Policy 12(1), 3–14.

Smith A. & Wester F. (1997). The Postmodern University-Contest Visions of Higher Education in Society【M】. Open University Press.

Szanto, T. R. (2003).  ‘Hungary – Higher Education’ in Educational Evaluation around the World An International Anthology (Copenhagen, The Danish Evaluation Institute). Retrieved April 6, 2006,
http://www.eva.dk/

Trow, M. (1973). Problems in the transition from elite to mass higher education. (ERIC Document Reproduction Service NO.ED091983)

Tempus (2001). Glossary of the terms related to quality assurance Development of Quality Assurance System in Higher Education (QUASYS) Tempus Joint European Project, UM JEP-16015-2001.Retrieved April 24, 2006, 
http://www.unizg.hr/tempusprojects/glossary.htm

UoM (2006a). Accountability framework: quality cycle. Retrieved November 2, 2006, 
http://www.unimelb.edu.au/publications/accountability/quality.html

Uom (2006b). Retrieved November 8, 2006, http://www.microbiol.unimelb.edu.au/staff/ehs/FM009LabEHSSelf-Audit4.1.pdf

UoM (2005). The University of Melbourne Operational Plan 2006. Retrieved November 16, 2006, 
http://www.unimelb.edu.au/ExecServ/Council/minutes/Attachments/appb0905.pdf

Van Damme, D. (2000). ‘European approaches to quality assurance: Models, characteristics and challenges’, South African Journal of Higher Education 14(2), 10–19.

Vroeijenstijn, A. I. (1991). ‘External Quality Assessment: servant of two masters?’, paper presented at a conference on quality assurance in higher education in Hong Kong on 15-17 July 1991.

Vroeijenstijn, A.I. (1995). Improvement and Accountability: Navigating between Scylla and Charybdis, H. E. Policy Series 30. London: Jessica Kingsley.

Vlãsceanu, L., Grünberg, L., and Pârlea, D. (2004).Quality Assurance and Accreditation: A Glossary of Basic Terms and Definitions (Bucharest, UNESCO-CEPES). Retrieved April 8, 2006, http://www.cepes.ro/publications/Default.htm

Van Vught, F.A. & Westerheijden, D. F. (1993). Quality Management and Quality Assurance in European Higher Education: Methods and Mechanisms. Luxembourg: Commission of the European Communities, Education Training Youth: Studies No 1.

Van Vught, F.A. & Westerheijden, D. F. (1995). Improvement and Accountability: Navigating between Scylla and Charybdis. London: Jessica Kingsley.

Woodhouse, D. (1995). Government and Institutions. In The Proceedings of the Third Meeting of the International Network Quality Assurance Agencies in Higher Education (pp. 36-41).Utrecht, the Netherlands:INQAAHE.

Woodhouse, D. (1999).Quality and Quality Assurance’ in Organisation for Economic Co-Operation and Development (OECD),1999, Quality and Internationalisation in Higher Education, pp. 29–44, Programme on Institutional Management in Higher Education (IMHE), Paris, OECD.

Woodhouse, D. (1996). ‘Quality assurance: international trends, pre-occupations and features’, Assessment and Evaluation in Higher Education 21(4), 347–356.

Woodhouse D.(2003). Quality Improvement through Quality Audit , Quality in Higher Education(2),133-139

Wahlén, S. (1998). ‘Is there a Scandinavian model of evaluation of higher education?’, Higher Education Management 10(3), 27–41.

WTO (2005). Members and Observers. Retrieved May 9, 2006, 
http://www.wto.org/english/thewto_e/whatis_e/tif_e/org6_e.htm
論文全文使用權限
校內
紙本論文於授權書繳交後1年公開
同意電子論文全文授權校園內公開
校內電子論文於授權書繳交後1年公開
校外
同意授權
校外電子論文於授權書繳交後1年公開

如有問題,歡迎洽詢!
圖書館數位資訊組 (02)2621-5656 轉 2487 或 來信