|| The 21st Century is a time of Internet Economy, it's the development trends in China for the next 25 years. As the economy starts to transform into developing domestic market as their development target, the economic contribution of E-commerce has rise in the GDP's consumption ratio. Therefore the internet has offer E-commerce many advantages, it's welcomed and supported by both the operator and the consumer, thus promoting the socio-economic prosperity of China.
Due to the rapid growth of the internet, traditional trading has changed and E-commerce was developed. E-commerce represents a whole new business pattern, by bringing infinite chances, it also brings new problems. These problems has turn out to be the stumbling stone for E-commerce. Therefore how to solve an E-commerce's dispute fair and efficiently and reconstructing trust in online trading is the priority of E-commerce development.
E-commerce is the most important business activity in this time, but by bringing convenience to the people it also brings up new disputes. In last year's(2012) E-commerce disputes, Online shopping disputes accounted for more than half of the complaints ratio, it's worth discussing the cause and the ways to solve it. This also gave a challenge to the law and the traditional way to solve a dispute. Therefore how to solve an E-commerce's dispute fair and efficiently and reconstructing trust in online trading is the priority of E-commerce development.
In order to enhance the value of the reference, this research's purpose is to discuss the laws for China's online shopping dispute, organize and analyze the laws of China's online trading and the ways to solve the trading problems. In terms of the scope of the study, the research was to observe the overall aspects of the E-commerce market of China, we will start from the development status of E-commerce and count in the statistics of online shopping market disputes, the problems that exists, trading process, prevention audit, arbitration system, cases explanation, and finally explain the ways to solve the disputes.
Focusing on the research priority being stated above, this paper generalize this following conclusion. By analyzing every kinds of E-commerce dispute's feature and the original E-commerce dispute solving pattern, ex: the flaws that exists in mediation, arbitration, and litigation. Therefore, the consumers think that the best and the most acceptable way to solve an E-commerce dispute is to punish on the inner platform online.