§ 瀏覽學位論文書目資料
  
系統識別號 U0002-2807202102461200
DOI 10.6846/TKU.2021.00790
論文名稱(中文) 影響年輕消費者購買綠色產品的因素:以價格透明度為干擾變項
論文名稱(英文) Factors Influencing Young Consumers to Buy Green Products:Price Transparency as the Moderator
第三語言論文名稱
校院名稱 淡江大學
系所名稱(中文) 企業管理學系碩士班
系所名稱(英文) Department of Business Administration
外國學位學校名稱
外國學位學院名稱
外國學位研究所名稱
學年度 109
學期 2
出版年 110
研究生(中文) 王芷元
研究生(英文) Chih-Yuan Wang
學號 608610084
學位類別 碩士
語言別 繁體中文
第二語言別
口試日期 2021-06-03
論文頁數 66頁
口試委員 指導教授 - 王居卿
委員 - 余坤東
委員 - 楊立人
委員 - 王居卿
關鍵字(中) 綠色消費
計畫行為理論
年輕消費者
價格透明度
關鍵字(英) Green Consumption
Theory of Planned Behavior
Young Consumers
Price Transparency
第三語言關鍵字
學科別分類
中文摘要
隨著全世界保護地球的共同意識提高,消費者也漸漸地從過去的傳統消費行為改為更注重環境生態的綠色消費。過往的研究也表示,年輕消費者對於綠色產品有較高的購買意願,企業也越發意識到此類商機,市場上開始出現許多綠色產品;但是由於綠色產品受限於生產製造成本的問題,售價較一般產品更為高昂,面對市場上琳瑯滿目的綠色產品,如何在一片競爭中吸引消費者眼球,成為了綠色企業和品牌最重要的關鍵因素。此外,過往文獻大多針對單一綠色產品或企業進行研究,但對於直接面對年輕消費者來探討影響購買綠色產品之因素的研究相對較稀少。因此,本研究採用計畫行為理論探討年輕消費者的綠色購買行為。在研究架構中,運用計畫行為理論的概念模型,也就是態度、主觀規範和感知行為控制對綠色購買行為的影響,另外再加入價格透明度作為綠色購買意願與行為之間的調節關係。
    本研究採用SPSS22.0統計軟體作為分析工具,以便利抽樣方式收集問卷,分別以因素分析、信度分析、層級迴歸分析、調節效果分析等方法來進行實證分析,驗證本研究提出之各項假設。問卷發放期間為2021年4月1日至2021年4月30日,共計一個月,最終回收有效問卷207份。本研究經統計檢定分析結果有下列重要發現:
1. 態度對綠色購買意願有顯著正向影響。
2. 主觀規範對綠色購買意願有顯著正向影響。
3. 感知行為控制對綠色購買意願有顯著正向影響
4. 綠色購買意願對綠色消費行為有顯著正向影響。
5. 價格透明度對綠色購買意願與綠色消費行為,具有干擾效果。
英文摘要
With the global awareness of protecting the earth, consumers are gradually changing from the traditional consumption behavior to the green consumption. Previous studies have also shown that young consumers have a higher purchasing intention to green products, and enterprises are becoming more aware of such business opportunities; how to attract the attention of consumers in this competition has become the most important key to the business. In addition, most of the literature was focused on green products or enterprises, but relatively few studies have focused on the factors that directly influencing the purchasing intention of green products to young consumers. Therefore, this study using the theory of planned behavior (TPB) to explore the factors influencing green purchasing behavior of young consumers. Attitude, subjective norm and perceived behavior control incorporated into the TPB model as a theoretical framework to understand comprehensively consumers’ decision-making processes from their intentions to the green consumption.
    In this study, SPSS 22.0 was used to analysis the sample of young consumers. Factor analysis, reliability analysis, hierarchical regression analysis, and other methods were applied to verify the hypotheses proposed in this study. The questionnaire was distributed from April 2021 to the end of April 2021, for one month, and total 207 valid questionnaires were collected.
There are following important findings after statistical testing and analysis:
1.Attitude has a significant positive impact on green purchasing intention.
2.Subjective norms have a significant positive impact on green purchasing intention.
3.Perceived behavioral control a significant positive impact on green purchasing intention
4.Green purchasing intention has a significant positive impact on green consumption behavior.
5.The degree of price transparency has positive interference on the relationship between the green purchasing intention and green consumption behavior.
第三語言摘要
論文目次
目錄	I
表次	II
圖次	III
第一章	緒論	1
  第一節  研究背景與動機	1
  第二節  研究目的	4
  第三節  研究流程	5
第二章	文獻探討	7
  第一節  綠色消費	7
  第二節  綠色產品的購買意願	11
  第三節  計畫行為理論在綠色消費行為之應用	12
  第四節  價格透明度的干擾作用	16
第三章	研究方法	19
  第一節  研究架構與假說	19
  第二節  研究對象與設計	19
  第三節  變項之定義與衡量	20
  第四節  資料分析方法	24
第四章	資料分析與結果	27
  第一節  敘述性統計分析	27
  第二節  信效度分析	29
  第三節  相關分析	35
  第四節  差異性分析	36
  第五節  迴歸分析	41
  第六節     小結	44
第五章	結論與建議	46
  第一節  結論	46
  第二節  管理意涵	48
  第三節  研究限制	50
  第四節  建議	51
參考文獻	53
  一、中文部分	53
  二、英文部分	54
附錄:問卷	59

表次
表 3-1 態度量表	20
表 3-2 主體規範量表	20
表 3-3 感知行為控制量表	21
表 3.4 綠色購買意願量表	21
表 3.5 綠色消費行為量表	22
表 3-6 價格透明度量表	23
表 4-1 問卷回收人口統計特徵分析表	28
表 4-2 各變項之敘述統計分析	29
表 4-3 各變數信度分析表	30
表 4-4 態度因素分析	31
表 4-5 主觀規範因素分析	32
表 4-6 感知行為控制因素分析	33
表 4-7 綠色購買意願因素分析	33
表 4-8 綠色消費行為因素分析	34
表 4-9  價格透明度因素分析	34
表 4-10 各構面間pearson相關係數	35
表 4-11 性別在各變數之獨立樣本t檢定	36
表 4-12 年齡與各變數間差異分析	37
表 4-13 教育程度與各變數間差異分析	38
表 4-14 個人收入與各變數間差異分析	38
表 4-15 行業別與各變數間差異分析	40
表 4-16 態度與綠色購買意願的關係	41
表 4-17 主觀規範與綠色購買意願的關係	41
表 4-18 感知行為控制與綠色購買意願的關係	42
表 4-19 綠色購買意願與綠色消費行為的關係	42
表 4-20 價格透明度調節效果分析表	43
表 4-21 假說驗證彙總表	44

圖次
圖 1-1 研究流程圖	6
圖 2-1 計畫行為理論架構圖	13
圖 3-1 研究架構圖	19
圖 4-1 價格透明度調節效果圖	44
參考文獻
一、中文部分
于寧、賴明伸(2014)。綠色所得與綠色消費。台北市:五南。
林秋鳳 (2015)。屏東縣消費者對有機農產品購買意願之研究。樹德科技大學經         營管理研究所學位論文。
吳波 (2014) 。綠色消費研究評述 。經濟管理,36(11) ,178-189。
邱皓政 (2010)。量化研究與統計分析:SPSS中文視窗版資料分析範例解析。台北市:五南。
郭柏成 (2010)。台灣電動機車的消費者購買行為之研究。國立成功大學企業管理學系研究所碩士論文。
柴松林 (1996) 。綠色消費主義。環保標章簡訊,5,4-7。
高鍵、盛光華、周蕾 (2016)。綠色產品購買意向的影響機制:基於消費者創新性視角。廣東財經大學學報。31(2),33-42。
勞可夫,王露露 (2015) 。中國傳統文化價值觀對環保行為的影響—基於消費者綠色產品購買行為 。上海財經大學學報,3(1),64-75。
黃琇屏 (2010)。影響消費者購買生技保健食品之因素探討。國立嘉義大學生物事業管理學系研究所碩士論文。
楊東震 (2007)。綠色產品新趨勢。空大學訊,383 ,57-69。
鄭巧宜 (2016)。企業社會責任認知、綠色消費態度與行為意向關係之研究-以大學生為例。中山大學公共事務管理研究所碩士論文。
盧欣瑀(2014)。資訊服務業之創新能力與企業形象對顧客滿意度及忠誠度影響之研究。淡江大學企業管理學系碩士在職專班論文。
二、英文部分
Aali-Bujari, A. (2017). Impact of energy consumption on economic growth in major OECD economies. International Journal of Energy Economics and Policy, 7(2),18-25.
Ajzen, I. (1991). The theory of planned behavior. Organizational behavior and human decision processes, 50(2), 179-211.
Akenji, L., Bengtsson, M.J (2014). Making sustainable consumption and production the core of sustainable development goals. Sustainability,6(2), 513–529. 
Akehurst, G., Afonso, C., & Martins Gonçalves, H. (2012). Re-examining green purchase behavior and the green consumer profile: new evidences. Management Decision, 50(5), 972-988. 
Armitage, C. J., & Conner, M. (1999). Distinguishing Perceptions of Control from Self- Efficacy: Predicting Consumption of a Low-Fat Diet Using the Theory of Planned Behavior1. Journal of Applied Social Psychology, 29(1), 72-90. 
Barber, N.,Taylor, D.C. (2010). Wine tourism, environmental concerns, and purchase intention. Journal of Travel & Tourism Marketing, 27(2), 146-165.
Baker, E. W. (2007). The effects of gender and age on new technology implementation in a developing country: testing the theory of planned behavior (TPB). Information Technology & People, 20(4), 352–375.
Bratt, C. (1999). The Impact of Norms and Assumed Consequences on Recycling Behavior. Environment and Behavior, 31(5), 630-656. 
Carlson, J. P., & Weathers, D. (2008). Examining differences in consumer reactions to partitioned prices with a variable number of price components. Journal of Business Research, 61(7), 724-731.
Chen, T. B. (2010). Attitude towards the environment and green products: Consumer’s perspective. Management Science and Engineering, 4, 27-39
Chen, M. F. (2007). Consumer attitudes and purchase intentions in relation to organic foods in Taiwan: Moderating effects of food-related personality traits. Food Quality and Preference, 18(7), 1008-1021.
Chiou, J. S. (1998). The effects of attitude, subjective norm, and perceived behavioral control on consumers’ purchase intentions: The moderating effects of product knowledge and attention to social comparison information. National Science, 9(2), 298-308.
Cheung, M. (2019). An extended model of value-attitude-behavior to explain Chinese consumers’ green purchase behavior. Journal of Retailing and Consumer Services, 50, 145-153. 
Cheung, R., Qiping Shen, G., & Wan, C. (2012). Recycling attitude and behavior in university campus: a case study in Hong Kong. Facilities, 30(13), 630-646. 
Chekima, B. (2017). Narrowing the gap: Factors driving organic food consumption. Journal of Cleaner Production, 166, 1438-1447.
Choi, H., Jang, J., & Kandampully, J. (2015). Application of the extended VBN theory to understand consumers’ decisions about green hotels. International Journal of Hospitality Management, 51, 87-95.
Davies, J., Foxall, G. R., & Pallister, J. (2002). Beyond the intention–behavior mythology: An integrated model of recycling. Marketing Theory, 2(1), 29-113.
De Cannière, M. (2010). Relationship quality and purchase intention and behavior: The moderating impact of relationship strength. Journal of Business and Psychology, 25(1), 87-98.
De Groot, J. I. and L. Steg (2010). Relationships between value orientations, self-      determined motivational types and pro-environmental behavioral intentions. Journal of Environmental Psychology, 30(4),368-378.
Eagly, A. H. and S. Chaiken (2007). The advantages of an inclusive definition of attitude. Social cognition ,25(5),582-602.
Faullant, R., Renzl, B., & Matzler, K. (2007). Dimensions of price satisfaction: a replication and extension. International Journal of Bank Marketing, 25(6), 394-405.
Ferguson, J. L. (2014). Implementing price increases in turbulent economies: Pricing approaches for reducing perceptions of price unfairness. Journal of Business Research, 67(1), 2732-2737.
The Guardian (2008). Make it green and keep them keen. Retrieved May 3, 2021, from http://www.guardian.co.uk/media/2008/jan/21/ 
Fornell, C. & Larcker, D. F. (1981). Evaluating structural equation models with unobservable and measurement errors. Journal of Marketing Research, 18, 39-50.
Gleim, M. (2013). Against the green: A multi-method examination of the barriers to green consumption. Journal of retailing,89(1), 44-61.
Han, H., Hsu, L.-T., & Sheu, C. (2010). Application of Theory of Planned Behavior to green hotel choice: Testing the effect of environmentally friendly activities. Tourism Management, 31(3), 325-334.
Hassan, L.M., Shiu, E. (2016). Who says there is an intention-behavior   gap? Assessing the empirical evidence of an intention-behavior gap in ethical consumption. Journal of Business Ethics, 136 (2), 219-236.
Haws, K. L., Winterich, K. P., & Naylor, R. W. (2014). Seeing the world through green‐tinted glasses: green consumption values and responses to environmentally friendly products. Journal of Consumer Psychology, 24(3), 336–352
Hedlund, T. (2011). The impact of values, environmental concern, and willingness to accept economic sacrifices to protect the environment on tourists’ intentions to buy ecologically sustainable tourism alternatives. Tourism and Hospitality Research, 11(4), 278-288. 
Qader, I. K. A., & Zainuddin, Y. B. (2011). The impact of media exposure on intention to purchase green electronic products amongst lecturers. International Journal of Business and Management, 6(3), 9.
Jaiswal, D., & Kant, R. (2018). Green purchasing behavior: A conceptual framework and empirical investigation of Indian consumers. Journal of Retailing and Consumer Services, 41, 60-69.
Joshi, Y., & Rahman, Z. (2015). Factors Affecting Green Purchase Behavior and Future Research Directions. International Strategic Management Review, 3(1), 128-143.
Khan, M., & Chang, Y.-C. (2018). Environmental Challenges and Current Practices in China-A Thorough Analysis. Sustainability, 10(7), 25-47.
Kim, Y. J., Njite, D., & Hancer, M. (2013). Anticipated emotion in consumers’ intentions to select eco-friendly restaurants: Augmenting Theory of planned behavior. International. Journal of Hospitality Management, 34, 255-262.
Kotler, P., & Armstrong, G. (2001). Principles of marketing. New Jersey: Prentice Hall, Inc.
Kronrod, A., Grinstein, A. & Wathieu, L. (2012). Go green! Should environmental messages be so assertive? Journal of Marketing. 76, 95–102.
Kumar, B., Manrai, A. K. (2017). Purchasing behavior for environmentally sustainable products: A conceptual framework and empirical study. Journal of Retailing and Consumer Services,34, 1-9.
Lai, C. K. M., & Cheng, E. W. L. (2016). Green purchase behavior of undergraduate students in Hong Kong. The Social Science Journal, 53(1), 67-76.
Lavorata, L. (2014). Influence of retailers’ commitment to sustainable development on store image, consumer loyalty and consumer boycotts: Proposal for a model using the theory of planned behavior. Journal of Retailing and Consumer Services 21(6), 1021-1027.
Liobikienė, G., Grincevičienė, Š., & Bernatonienė, J. (2017). Environmentally friendly behavior and green purchase in Austria and Lithuania. Journal of Cleaner Production, 142, 3789-3797.
Lee, K. (2008). Opportunities for green marketing: young consumers. Marketing Intelligence & Planning, 26(6), 573-586.
Lee, C. and R. T. Green. (1991). Cross-cultural examination of the Fishbein behavioral intentions model. Journal of International Business Studies, 22(2), 289-305.
Li, M., & Mattila, A. S. (2007). How and How Much to Reveal? The Effects of Price Transparency on Consumers' Price Perceptions. Journal of Hospitality & Tourism Research, 31(4), 530-545.
Liang, R.-D. (2015). Predicting intentions to purchase organic food: the moderating effects of organic food prices. British Food Journal, 118(1), 183-199.
Liobikienė, G., Grincevičienė, Š., & Bernatonienė, J. (2017). Environmentally friendly behaviour and green purchase in Austria and Lithuania. Journal of Cleaner Production, 142, 3789-3797.
Litvine, D, & Wüstenhagen R. (2011). Helping" light green" consumers walk the talk: Results of a behavioral intervention survey in the Swiss electricity market. Ecological Economics, 70(3), 462-474.
Lombart, C.& D. Louis. (2014). A study of the impact of Corporate Social Responsibility and price image on retailer personality and consumers' reactions (satisfaction, trust and loyalty to the retailer). Journal of Retailing and Consumer Services, 21(4), 630-642.
Maignan, I. & O. C. Ferrell (2001). Corporate citizenship as a marketing instrument-Concepts, evidence and research directions. European journal of marketing, 35(4), 457-484.
Martin Fishbein, I. A. (2010). Predicting and Changing Behavior: The Reasoned Action Approach. New York: Psychology Press.
Manaktola, K. & Jauhari, V. (2007). Exploring consumer attitude and behavior towards green practices in the lodging industry in India. International. Journal of contemporary hospitality management. 31(3), 338-357.
Matzler, K., Würtele, A., & Renzl, B. (2006). Dimensions of price satisfaction: a study in the retail banking industry. International. Journal of Bank Marketing, 24(4), 216-231.
Menguc, B. and L. K. Ozanne (2005). Challenges of the “green imperative”: A natural resource-based approach to the environmental orientation–business performance relationship. Journal of Business Research, 58(4), 430-438.
Miao, L., & Mattila, A. S. (2007). How and how much to reveal? The effects of price transparency on consumers' price perceptions. Journal of Hospitality & Tourism Research,31(4), 530-545.
Mostafa, M. M. (2007). Gender differences in Egyptian consumers’ green purchase behavior: the effects of environmental knowledge, concern and attitude., International Journal of Consumer Studies, 31(3), 220-229.
Mullet, G. M. and M. J. Karson (1985). Analysis of purchase intent scales weighted by probability of actual purchase. Journal of Marketing Research, 22(1), 93-96.
Norman, P., Conner, M. (1999). The theory of planned behavior and smoking cessation. Health Psychology Official. Journal of the Division of Health Psychology,18(1), 89-94.
Oskamp, S. (2000). Psychology of Promoting Environmentalism: Psychological Contributions to Achieving an Ecologically Sustainable Future for Humanity. Journal of Social Issues, 56(3), 373-390.
Paul, J., Modi, A., & Patel, J. (2016). Predicting green product consumption using theory of planned behavior and reasoned action. Journal of Retailing and Consumer Services, 29, 123-134.
Peattie, K. & M. Ratnayaka (1992). Responding to the green movement. Industrial Marketing Management ,21(2), 103-110.
Peattie, K. (2010). Green consumption: behavior and norms. Annual review of environment and resources,35, 195-228.
Rana, J. & J. Paul (2017). Consumer behavior and purchase intention for organic food: A review and research agenda. Journal of Retailing and Consumer Services, 38, 157-165.
Rossi, F., & Chintagunta, P. K. (2015). Price Transparency and Retail Prices: 
Evidence from Fuel Price Signs in the Italian Highway System. Journal of Marketing Research, 53(3), 407-423.
Rothenberger, S. (2015). Fairness through Transparency: The Influence of Price Transparency on Consumer Perceptions of Price Fairness. Journal of health economics,66, 241-259
Sreen, N., Purbey, S., & Sadarangani, P. (2018). Impact of culture, behavior and gender on green purchase intention. Journal of Retailing and Consumer Services, 41, 177-189.
Stern, P. C. (2000). Toward a coherent theory of environmentally significant behavior. Journal of Social Issues, 56, 407–424.
Tanner, C. & Kast, S.W. (2003) Promoting sustainable consumption: determinants of green purchases by Swiss consumers. Psychology and Marketing, 20, 883–902.
Tirole, J. (1988). A theory of dynamic oligopoly, I: Overview and quantity competition with large fixed costs. Econometrica: Journal of the Econometric Society, 549-569.
Triandis, H. C. (1982). Dimensions of cultural variation as parameters of organizational theories. International Studies of Management & Organization, 12(4), 139-169.
Venkatesh, V. & Davis, F. D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 46(2), 186
Vergragt, P. J. (2016). Transitions to sustainable consumption and production in cities. Journal of Cleaner Production, 134, 1-12.
Vishwanath, T. & Kaufmann, D. (2001). Toward transparency: new approaches and their application to financial markets. World Bank Research Observer, 16(1), 41-57.
Walther, B. R. (2004). Discussion of information transparency and coordination failure: Theory and experiment. Journal of Accounting Research, 39(2), 228-241.
Westaby, J. D. (2005). Behavioral reasoning theory: Identifying new linkages underlying intentions and behavior. Organizational Behavior and Human Decision Processes, 98(2),97-120.
Yadav, R., & Pathak, G. S. (2016). Young consumers' intention towards buying green products in a developing nation: Extending Theory of planned behavior. Journal of Cleaner Production, 135, 732-739.
Yadav, R., & Pathak, G. S. (2017). Determinants of consumers' green purchase behavior in a developing nation: applying and extending the theory of planned behavior. Ecol. Econ, 134, 114–122.
Zemore, S.E. and Ajzen, I. (2014). Predicting substance abuse treatment completion using a new scale based on the theory of planned behavior. Journal of Substance Abuse Treatment, 46(2), 174-182.
Zhu, K. (2002). Information transparency in electronic marketplaces. Electronic Markets, 12(2), 92-99.
論文全文使用權限
校內
校內紙本論文立即公開
同意電子論文全文授權校園內公開
校內電子論文立即公開
校外
同意授權
校外電子論文立即公開

如有問題,歡迎洽詢!
圖書館數位資訊組 (02)2621-5656 轉 2487 或 來信