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系統識別號 U0002-2806201104595200
中文論文名稱 員工參與、信任與情感承諾關聯性研究
英文論文名稱 A Study on the Relationship among Employee Participation、Trust and Affective Commitment
校院名稱 淡江大學
系所名稱(中) 會計學系碩士班
系所名稱(英) Department of Accounting
學年度 99
學期 2
出版年 100
研究生中文姓名 黃彥霖
研究生英文姓名 Yen-Lin Huang
學號 698600425
學位類別 碩士
語文別 中文
口試日期 2011-06-07
論文頁數 74頁
口試委員 指導教授-林谷峻
委員-萬同軒
委員-孔繁華
中文關鍵字 員工參與  財務參與  非財務參與  信任  情感承諾 
英文關鍵字 employee participation  financial participation  non-financial participation  trust  affective commitment 
學科別分類 學科別社會科學商學
中文摘要 提升人力資本有助於加強企業競爭力,所以如何改變員工態度,使員工想要繼續留在公司組織,讓公司組織能夠保留優秀的人才成為一項重要議題。因此,本研究探討員工參與、信任和情感承諾的關聯性,並且觀察信任是否會對員工參與及情感承諾的關係產生中介效果。根據路徑分析之研究結果顯示在員工參與中,對財務參與的知覺和非財務參與的參與程度會直接影響到員工的情感承諾及員工對主管的信任。而信任在員工參與及情感承諾的關係之中,唯獨財務參與會透過信任進而間接影響到情感承諾。
英文摘要 Raise human capital can enhance corporate competitiveness. Therefore, how to change an employee's attitude in order to retain talent within an organization has become a major issue. Therefore, This study investigates the relationship between employee participation (EP)、trust and affective commitment (AC). And to observe whether trust mediate the effects of EP on affective commitment or not. Results of path analysis indicate that both perceptions of financial participation (FP) and degree of non-financial participation are (UFP) positively associated with affective commitment.The relationship between FP and AC was mediated by trust. But trust doesn’t has enough mediation effects in the relationship between U
論文目次 第壹章 緒論.................................... 1
第一節 研究背景與動機...........................1
第二節 研究目的.................................2
第三節 論文架構與研究流程.......................5
第一節 員工參與.................................5
第二節 信任.....................................15
第三節 情感承諾.................................19
第四節 員工參與、信任與情感承諾之關連性.........21
第參章 研究設計.................................27
第一節 研究架構與假說...........................27
第二節 問卷設計.................................28
第三節 研究對象資料 .............................32
第四節 統計分析方法 .............................34
第肆章 實證結果與分析...........................36
第一節 量表效度及信度分析.......................36
第二節 敍述性統計...............................41
第三節 相關分析.................................42
第四節 研究結果.................................44
第五節 敏感性分析...............................48
第伍章 結論與建議...............................60
第一節 研究結論.................................60
第二節 管理意涵.................................62
第三節 研究限制與建議...........................62
參考文獻........................................64
附錄-研究問卷...................................71

圖目錄
圖 1-1 研究流程圖 ..................................................................................................... 4
圖2-1 參與形式 ......................................................................................................... 6
圖3-1 研究架構圖 ................................................................................................... 27
圖4-1 未考慮中介變數下員工參與對情感承諾之影響 ....................................... 44
圖4-2 員工參與和信任對情感承諾之路徑分析參數圖 ....................................... 45
圖4-3 未考慮中介變數下財務參與對情感承諾之影響 ....................................... 46
圖4-4 未考慮中介變數下非財務參與對情感承諾之影響 ................................... 46
圖4-5 財務參與和信任對情感承諾之路徑分析參數圖 ....................................... 47
圖4-6 非財務參與和信任對情感承諾之路徑分析參數圖 ................................... 48
圖4-7 未考慮中介變數下員工參與對情感承諾之影響:有入股之樣本 .............. 51
圖4-8 員工參與和信任對情感承諾之路徑分析參數圖:有入股之樣本 .............. 51
圖4-9 未考慮中介變數下員工參與對情感承諾之影響:無入股之樣本 .............. 52
圖4-10 員工參與和信任對情感承諾之路徑分析參數圖:無入股之樣本 ............ 52
圖4-11 未考慮中介變數下員工參與對情感承諾之影響:有現金分紅之樣本 .... 53
圖4-12 員工參與和信任對情感承諾之路徑分析參數圖:有現金分紅之樣本 .... 53
圖4-13 未考慮中介變數下員工參與對情感承諾之影響:無現金分紅之樣本 .... 54
圖4-14 員工參與和信任對情感承諾之路徑分析參數圖:無現金分紅之樣本 .... 54
圖4-15 未考慮中介變數下員工參與對情感承諾之影響:有股票分紅之樣本 .... 55
圖4-16 員工參與和信任對情感承諾之路徑分析參數圖:有股票分紅之樣本 .... 55
圖4-17 未考慮中介變數下員工參與對情感承諾之影響:無股票分紅之樣本 .... 56
圖4-18 員工參與和信任對情感承諾之路徑分析參數圖:無股票分紅之樣本 .... 56
圖4-19 未考慮中介變數下員工參與對情感承諾之影響:只有現金分紅之樣本 57
圖4-20 員工參與和信任對情感承諾之路徑分析參數圖:只有現金分紅之樣本 58
圖4-21 未考慮中介變數下員工參與對情感承諾之影響: 有入股、股票和現金分
紅之樣本 ..................................................................................................... 58
圖4-22 員工參與和信任對情感承諾之路徑分析參數圖:有入股、股票和現金分
紅之樣本 ..................................................................................................... 59

表目錄
表 3 -1 研究假說彙總表 .......................................................................................... 27
表3 -2 衡量情感承諾之問卷 .................................................................................. 28
表3 -3 衡量財務參與之問卷 .................................................................................. 29
表3 -4 衡量非財務參與之問卷 .............................................................................. 30
表3 -5 衡量對主管的信任之問卷 .......................................................................... 31
表3 -6 紙本、電子與網路問卷回收情形 .............................................................. 33
表3 -7 有效樣本基本資料(N=281) ................................................................... 34
表4 -1 各構面的KMO 與Bartlett 檢定 ................................................................. 37
表4 -2 財務參與量表轉軸後的因素命名 .............................................................. 38
表4 -3 非財務參與量表轉軸後的因素命名 .......................................................... 38
表4 -4 信任量表轉軸後的因素命名 ...................................................................... 39
表4 -5 情感承諾因素分析 ...................................................................................... 40
表4 -6 構面及變數之Cronbach’s α值 ................................................................. 41
表4 -7 各變數之敘述性統計 .................................................................................. 41
表4 -8 相關分析 ...................................................................................................... 43
表4 -9 有無入股對財務參與和情感承諾之獨立性樣本T 檢定 .......................... 49
表4-10 有無現金分紅對財務參與和情感承諾之獨立性樣本T 檢定 ................. 49
表4-11 有無股票分紅對財務參與和情感承諾之獨立性樣本T 檢定 ................. 50
表4 -12 樣本中各種財務參與實施與否的情形 .................................................... 51
表4 -13 樣本中財務參與實施組合的情形 ............................................................ 57
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