§ 瀏覽學位論文書目資料
  
系統識別號 U0002-2706201615212800
DOI 10.6846/TKU.2016.00925
論文名稱(中文) 品牌關係與消費者自我發展的雙人舞-自我建構觀點
論文名稱(英文) The Dual Development of Brand Relationship and Consumer Self-Concept in Pas De Deux - Perspective of Self-Construal
第三語言論文名稱
校院名稱 淡江大學
系所名稱(中文) 國際企業學系碩士班
系所名稱(英文) Master's Program, Department Of International Business
外國學位學校名稱
外國學位學院名稱
外國學位研究所名稱
學年度 104
學期 2
出版年 105
研究生(中文) 鍾嘉容
研究生(英文) Chia-Jung Chung
學號 603550640
學位類別 碩士
語言別 繁體中文
第二語言別
口試日期 2016-05-30
論文頁數 78頁
口試委員 指導教授 - 黃哲盛
委員 - 林亞婷
委員 - 周文瓊
關鍵字(中) 消費者與品牌關係
消費者自我發展
自我建構
關鍵字(英) brand and consumer relationships
consumer self-concept
self-construal
第三語言關鍵字
學科別分類
中文摘要
隨著社會越來越發達,取得資訊越來越快速,許多產品不斷創新再創新,加上消費者心思難以捉模,使得企業開始越來越重視顧客關係,為了把品牌更貼近消費者,逐漸讓品牌不再只是一個名稱,而是可以通往消費者心中的一個地位。
    本研究藉由研究者本身創作的五部舞蹈影像做為媒介,以焦點群體訪談的研究方法探討消費者與品牌之間的關係,是否也存在著人與人之間的關係,從消費者所購買的品牌人格特質中是否也看到消費者自身的影子或是自身想成為的特質。從消費者自身角度探討,消費者會因為甚麼樣的因素選擇或離開該品牌。
    經過兩場焦點群體訪談後,歸納出以下幾個結論:
(一)	雖然消費者可用他們所使用的品牌、產品代表他們每一個面向,也可藉由品牌的人格特質或是標語好似去代表消費者自身的性格或觀點,因此也可以從消費者身上所感受到品牌所帶給消費者想要表現自身的特質,但是由於每一個不同的消費者是擁有不同面向的,因此無法用一個品牌去代表一個人。
(二)	當消費者擁有對於品牌的“我的”自身佔有慾越強烈就越不喜歡有人跟他使用相同物件,特別是與消費者相同交友圈、生活圈的人,雖然品牌通常都不是只“屬於”某個消費者,商品也不可能只賣給某個消費者,因此基本上只要不在消費者所在之生活圈出現一樣的物件,基本上消費者都是可以接受的。
(三)	因為消費者希望在特定品牌中展現獨一無二的自己,因此現在越來越多品牌、產品都擁有客製化服務,在購買產品過程中,消費者能參與更多的討論內容,品牌行銷者也能就此更了解每位不同消費者的需求及特質。而品牌本身除了仔細聆聽消費者的需求,也會堅持自身的品牌形象及品質,使兩者關係有良好的雙向溝通與雙元發展。
英文摘要
Technology is getting more and more developed. Though products are innovated constantly, consumers become impalpable. Therefore, companies begin to increasing focus on the relation of consumers. In order to making the brand closer to consumers, the brand became not just a name, but leading to consumer’s minds.
    In this thesis, I adopted qualitative research in semi-structural, focus on group interviews with interviewers. I had created five dance images inside to be as respondents. Exploring the relationship between consumers and brands, it is just like people do as to others. From the brands to see like themselves.  
I concluded some points below:
(一)	Although consumers can use a brand or a product on behalf for themselves, also by the brand personality or slogan like own personality or their opinion. Each of the different consumers may have different aspects, so we can’t use a brand to represent a person. 
(二)	When consumers have a strong possessive of their own, they do not like someone with the same thing with them. Especially with consumers the living area. Although a brand is not only "belong" to a consumer, then products can’t just sell only to a consumer. So basically, the consumer’s living area hasn’t seem to be the same as other consumer. Also, consumers are acceptable.
(三)	Consumers want to show their own unique from the brand, so a lot of products have customized service. In this process, consumers can participate in more discussions. Brand Vendors can be more understand in different consumer’s needs and characteristics. Besides, the brand needs to listen to what consumer need, and they will adhere to its own brand image and quality. So, there will be a good relationship between the consumer and brand.
第三語言摘要
論文目次
目錄
第一章 緒論	1
第一節	研究背景	1
第二節	研究動機	2
第三節	研究目的	3
第四節	研究流程	3
第二章 文獻探討	5
第一節	自我發展	5
一、	自我的意義	5
二、	自我認同(self identity)	5
三、	自我聯結(self-association)	6
第二節	自我建構(Self-construal)	6
一、	自我概念(self-concept)	7
二、	自我建構(Self-construal)	8
第三節	品牌及相關定義	10
一、	品牌 Brand	10
二、	品牌關係 Brand Relationship	10
三、	品牌個性 Brand Personality	13
四、	品牌個性與消費者	13
第四節	消費者自我意識	14
一、  消費者的獨特性	14
二、  品牌在消費者心理上的意義	15
三、  自我品牌相關的意義	15
第五節	現代舞蹈及語彙	16
一、	舞蹈與生活	16
二、	現代舞蹈	16
三、	後現代舞蹈	16
四、	當代舞蹈	18
第三章 研究方法與設計	19
第一節 研究架構	19
第二節 研究方法	20
一、 焦點團體訪談	20
二、 內容分析法	21
三、 焦點團體訪談技巧	22
四、心理投射技巧	25
第三節 焦點團體訪談設計	26
一、	焦點團體訪談之規劃原則	27
二、   焦點團體訪之實施	27
第四節 研究對象	28
第四章 研究分析與結果	31
第一節	舞蹈影像創作分析	31
一、	兩人關係 (前導)	31
二、	╴╴╴ (第一部)	34
三、	You never be the wrong way (第二部)	36
四、	共舞 (第三部)	38
五、	沒有答案,通常才是唯一的答案 (尾聲)	40
第二節	焦點群體訪談結果分析	43
一、	自我建構觀點-獨立我 (Independent Self-construal)	43
二、	自我建構觀點-相依我 (Interdependent Self-construal)	47
第三節	看見自己的影子	51
第五章 結論與建議	53
第一節	研究結論	53
一、	以消費者角度觀看消費者與品牌之兩人關係	53
二、	以人性關係觀看消費者與品牌之兩人關係	54
三、	外在因素影響消費者與品牌發展關係	56
第二節	研究貢獻	56
一、	管理意涵	56
二、	學術貢獻	57
第三節	研究限制及建議	58
一、	研究限制	58
二、	研究建議	59
參考文獻	61
《附錄A》兩人關係 (前導)	69
《附錄B》╴╴╴ (第一部)	71
《附錄C》You never be the wrong way (第二部)	73
《附錄D》共舞 (第三部)	75
《附錄E》沒有答案,通常才是唯一的答案 (尾聲)	77
《附錄D》焦點群體訪談問卷	78


圖目錄

圖1-1 研究流程	4
圖3-1 分析架構	19
圖4-1 前導影像畫面擷取	31
圖4-2 第一部舞蹈影像畫面擷取	34
圖4-3 第二部舞蹈影像畫面擷取	36
圖4-4 第三部舞蹈影像畫面擷取	38
圖4-5 尾聲舞蹈影像畫面擷取	40
圖6-1 20151122前導片拍攝紀錄	70
圖6-2 20151122前導片拍攝紀錄	70
圖6-3 20160304 第一部拍攝紀錄	72
圖6-4 20160304第一部拍攝紀錄	72
圖6-5 20160228 第二部拍攝紀錄	74
圖6-6 20160228 第二部拍攝紀錄	74
圖6-7 20160202 第三步拍攝紀錄	76



表目錄

表2-1 獨立我和相依我特質比較表	10
表3-1 第一場受訪者資料	29
表3-2 第二場受訪者資料	30
表4-1 兩人關係舞蹈影像內容分析	32
表4-2 ╴╴╴舞蹈影像內容分析	34
表4-3 You never be the wrong way舞蹈影像內容分析	36
表4-4 共舞舞蹈影像內容分析	38
表4-3沒有答案,通常才是唯一的答案舞蹈影像內容分析	41
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