全球化在很多組織已經成為一個重要趨勢和商業策略。
透過分佈在不同地理位置的資源和人員，組織可以利用這種方式加強組織利益，其範圍包含社會．經濟政治和投資環境。這一戰略是成功地組織依靠其資訊技術（IT）資源整合和協調各種各樣的想法，需求和挑戰，提出了全球化的組織。

本文的目的是：
1.）對於利益相關者等角色，在世界各地的不同地點開發資訊系統的同時，分析目前的挑戰和困難
2.）調查和討論潛在風險和困難，以及在海外開發系統專案時，比較東西方文化的影響
3.）以討論個案研究的方法，從一個全球化軟體開發公司之中的兩個實際案例，詳細討論案件細節與過程，時間等實例
4.）介紹一種新的計算方法： 溝通連結線，這計算方法對於在全球化團隊，確定其價值和效益並且提出一系列的改進方法

Globalization has become a significant trend and business strategy in many organizations. By distributing resources and personel in various geographic locations, organizations can enhance profitibility by taking advantage of varying social, economic, political, and investment conditions. 

For this strategy to be successful, organizations rely on their Information Technology (IT) resources to integrate and harmonize the wide variety of ideas, needs, and challenges presented by globalizing an organization. 

The purpose of this paper is to: (1.) analyse the challenges and difficulties present in information systems when the stakeholders are located in various locations around the world; (2.) investigate and disuss potential risks and difficulties in overseas development projects by the comparison of Eastern and Western cultural influences; (3.) apply case study methodology to two real cases from one global software development company, and ilustrate the case details with process, timeline, and case statements;( 4.) highlight a new method of calculating the communication effort in a globally distributed team[10], and define the value and effectiveness of this improved method.

1. Introduction	1
1.1 Challenges and Issues	1
1.2 Research Questions	1
1.3 Research Design and Process	2
1.4 Objectives	4
2. Related Work	5
2.1 Cultural Influences	5
2.2 Requirements Engineering Challenges	6
2.3 Unique Risks in Overseas Development Projects	7
3. Case Study	8
3.1 Company Background	8
3.2 Development Process Evolution	8
3.3 IT Application Development Process	8
3.4 Case A	10
A.1 Roles and Location	10
A.2 Project Timeline	10
A.3 Problems	12
3.5 Case B: Flash Video Tracking	14
B.1 Roles and Location	14
B.2 Project Timeline	15
B.3 Problems	15
4. Discussion	16
4.1 Influences vs. Development Process	16
4.2 Improvement Methods in Managerial Implication	17
4.4 Project Complexity	24
5. Conclusion	25
6. References	25


Table 1: Develop research design and process	3
Table 2: Collectivism vs individualism cultures: in-group behaviours	5
Table 3: Case A - role definition	10
Table 4: Case A - development process vs. problems	12
Table 5: Case B - role definition	14
Table 6: Case B - development process vs. problems	15
Table 7: Influences to development process	17
Table 8: Improvement Methods to Development Process	18
Table 9: Research Questions vs. Solutions	19


Figure 1: SDLC	8
Figure 2: IT application development process	9
Figure 3: Case A project timeline	11
Figure 4: Case B project timeline	15
Figure 5: Influences to project team	17
Figure 6 : Communication connection is 2	21
Figure 7 : Communication connection is 4	21
Figure 8 : Communication connection is 22	22
Figure 9 : Communication connection of Case A is 30	23
Figure 10 : Communication connection of Case B is 4	24
Figure 11 : Project complex between Case A and B in development days and communication connections	25

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