情報人員的良窳，攸關情報單位的工作績效，為激勵人員工作士氣，培育優秀情報幹部，自許成為無名英雄，以發揮承先啟後、犧牲奉獻之精神，唯有建立完善的職涯發展體系，促使工作效率及自我效能高的人能長留久任，進而提昇整體工作績效。另一方面，情報人員常因工作特性或任務需要，須於單位24小時留守或加班，當無法兼顧家庭照護時，就會產生工作與家庭間之衝突，彼此間相互產生對立與影響。再者，情報單位為配合國軍人力持續精簡，將比以往更需重視情報人員的職業承諾，以為留營服務之參考。緣此，本研究主要是針對情報單位人員，探討其職業自我效能與工作家庭衝突對職業承諾之影響。在確定研究動機、擬定研究方向及研究目的後，對國內外之相關文獻加以歸納整理，再根據其理論基礎建立本研究之架構與假說。本研究主要針對情報單位相關人員進行問卷調查分析，並針對回收的有效樣本273份資料，進行敘述性統計、因素分析、信度分析、因果分析、迴歸分析及卡方分析，最後根據實證之結果提出主要研究結論如下：
1.情報人員的職業自我效能與職業承諾有顯著正向影響。
2.情報人員之工作干擾家庭衝突與職業承諾未有顯著負向影響。
3.情報人員之家庭干擾工作衝突與職業承諾未有顯著負向影響。

The quality of intelligences is relevant to the intelligences’job performance. In order to motivate staff morale and nurture intelligence cadres, hoping to become the unsung heroes, to play will contain in the spirit of sacrifice, only to establish a sound career development system to promote work high efficiency and self-efficacy of people continue to work, and thus enhance the overall performance. On the other hand,intelligence officers often because of work or task characteristics need to be staying in the unit 24 hours or overtime, when unable to balance family care, they will generate conflict between work and family, have opposed each other and influence each other. Furthermore, with the military intelligence unit continued to streamline human, more necessary than ever emphasis on intelligence personnel career commitment, that the reference to stay. Therefore, the main purpose of this thesis is to discuss the intelligences’ career self-efficacy and wok family conflict on the impact of career commitment. This research began by reviewing the relevant articles, and then the research framework and hypotheses were developed according to relevant theories. The questionnaire survey was used as the research instrument to collect the empirical data. This study adopts judgment sampling to get the samples. To effective 273 materials of sample retrieving, analyze the descriptive statistics, factor analysis, reliability analysis, correlation analysis, regression and Chi-square test. 
After the empirical research, the major findings as follows:
1.Occupational self efficiency has positively impact on the career commitment of Intelligence.
2.Work interference with family conflict is no negatively related to career commitment of Intelligence. 
3.Family interference with work conflict is no negatively related to career commitment of Intelligence.

目錄
目錄	I
表目錄	III
圖目錄	V
第一章 緒論	1
第一節 研究背景與動機	1
第二節 研究目的	3
第三節 研究流程	4
第二章 文獻探討	5
第一節 職業承諾	5
第二節 職業自我效能	11
第三節 工作家庭衝突	13
第四節 職業自我效能、工作家庭衝突與職業承諾之關聯探討	16
第三章 研究方法	18
第一節 研究架構	18
第二節 研究假設	19
第三節 研究變項與操作型定義	19
第四節 研究對象與範圍	26
第五節 統計分析	26
第四章 資料分析	28
第一節 樣本結構分析	28
第二節 因素及信度分析	33
第三節 研究變項間之因果分析	38
第四節 人口統計變項對情報人員職業承諾之關聯性	40
分析	40
第五章 討論、結論及建議	43
第一節 研究討論	43
第二節 管理意涵	45
第三節 研究限制	47
第四節 未來研究方向建議	48
參考文獻	49
中文部分	49
英文部分	51
附錄一：問卷	58



表目錄
表2-1 職業承諾的定義	6
表2-2 職業承諾的內涵	8
表3-1 職業承諾之衡量題項	20
表3-2 職業自我效能之衡量題項	21
表3-3 家庭干涉工作衝突之衡量題項	23
表3-4 工作干涉家庭衝突之衡量題項	24
表4-1 性別分佈狀況表	29
表4-2 年齡分佈狀況表	29
表4-3 婚姻狀況統計表	30
表4-4 子女人數統計表	30
表4-5 居住狀況統計表	30
表4-6 軍事學歷統計表	31
表4-7 民間學歷統計表	31
表4-8 身分別統計表	32
表4-9 職務統計表	32
表4-10 服務年資分佈狀況表	32
表4 -11 職業承諾構面之KMO值及BARTLETT球形檢定	33
表4 -12 職業承諾構面之因素分析	34
表4 -13 職業自我效能構面之KMO值及BARTLETT球形檢定	34
表4 -14 職業自我效能構面之因素分析	35
表4 -15 【FWC】構面之KMO值及BARTLETT球形檢定	36
表4 -16 【FWC】構面之因素分析	36
表4 -17 【WFC】構面之KMO值及BARTLETT球形檢定	37
表4 -18 【WFC】構面之因素分析	37
表4-19 各研究構面之信度分析表	38
表4-20 職業承諾、職業自我效能與工作家庭衝突的相關係數表	39
表4-21 職業自我效能與工作家庭衝突對職業承諾之迴歸分析彙整表	39
表4-22 職業自我效能構面對職業承諾之迴歸分析彙整表	40
表4-23 人口統計變項對情報人員職業承諾影響的Χ2分析	41
表5-1  本研究假設驗證結果	43
 



圖1-1 研究流程圖	4
圖3-1 本研究架構圖	18

中文部分
1.王以仁(1992)。教師心理衛生。台北:心理出版社有限公司。
2.王雅君(2002)。營養師職業承諾及其影響因素之研究。國立中山大學人力資源管理研究所碩士論文。
3.王華鋒(2009)。企業家的工作-家庭衝突及其處理策略與創業績效
關係研究。浙江大學管理學院博士學位論文。
4.王霞霞、張進輔(2007)。國內外職業承諾研究述評。心理科學進展。15(03)，488-497。
5.中華民國國防部(2009/7/26)。98年度施政績效報告。取自http://www.mnd.gov.tw/Publish.aspx?cnid=2244&p=42438
6.中華民國國防部(2009/10/27)。98年度國防報告書。取自   http://www.mnd.gov.tw/Publish.aspx?cnid=2536 
7.牛涵錚（2000）。自我效能、工作投入與職業承諾關係之研究。中國文化大學觀光事業研究所碩士論文。
8.牛涵錚 (2002)。大台北地區國際觀光旅館餐飲服務從業人員生涯承諾相關之研究。觀光研究學報，8(2)，53-70。
9.孔慶秀(2005)。中國文化背景下企業員工職業承諾結構模型的實證研究。浙江大學企業管理碩士論文。
10.林蔚芳(1997)。大學生職業承諾發展狀況暨團體介入策略效果之研究。國立臺灣師範大學教育心理與輔導研究所博士論文，未出版，台北。
11.倪惠文(2007)。管理創新活動涉入與工作-家庭平衡之關聯。國立中央大學人力資源管理研究所碩士論文。
12.曹蓉、王磊（2009）。工作家庭衝突研究回顧與展望。生產力研究。6，171-173。
13.胡庭禎（1999），專業職業承諾組織承諾關聯性之探討-以護理人員為例。弘光學報，33，115-133。
14.黃婉菁（2003）。從工作生活品質、工作壓力觀點探討社會工作者對專業職業承諾之相關研究。高雄醫學大學行為科學研究所碩士論文。
15.黃瓊蓉（1998）。驗證性因素分析於瞭解職業承諾構念效度性的應用。教育與心理研究，21，199-220。
16.陳幼慧（2003）。內部勞動市場實施程度與員工職業承諾之關聯探討。國立海洋大學航運管理研究所碩士論文。
17.陳佩雯(2005)。技職校院學生生涯自我效能、生涯阻礙因素與其生涯決定狀況之關係研究。銘傳大學教育研究所碩士論文。
18.陳忠情（2010）。職業承諾、工作壓力、社會支持對組織承諾影響之研究-以某特勤組織為例。淡江大學企業管理學系研究所碩士論文。
19.葉爾雯（1991）。影響雙生涯夫妻家庭與職業衝突的有關背景，情境及心理因素之研究。國立台灣師範大學教育心理與輔導研究所碩士論文。
20.郭玟嬨(2003)。科技大學學生生涯決策自我效能、工作價值觀與未來進路調查之研究。國立高雄師範大學教育學系碩士論文。
21.梁瑞安(1999)。教師職業承諾的概念及其影響因素模式。人文及社會學科教學通訊，10(2)，185-203。
22.過修齊(2004)。國民小學教師職業承諾、生涯自我效能與生涯協助需求相關之研究。國立台中師範學院進修暨推廣部國民教育研究所碩士論文。

英文部分
1.Abraham Carmeli. (2003). The relationship between emotional intelligence and work attitudes, behavior and out comes: An examination among senior managers. Journal of Managerial Psychology, 18(8), 788-813.
2.Aranya, N., Pollock, J., & Amernic, J. (1981). An examination of professional commitment in public accounting. Accounting, Organizations and Society, 6(4), 271-280.
3.Aranya, N. & Frris, K. R. (1984). A reexamination of accountant organizational-professional conflict. The Accounting Review, 54(1), 1-15.
4.Aryee, S. & Tan, K. (1992). Antecedents and outcome of career commitment. Journal of Vocational Behavior, 40, 288-305. 
5.Bandura, A. (1977). Self-efficacy: toward a unifying theory of behavior change. Psychological Review, 84, 191-215.
6.Bandura, A. (1986). Social foundations of thought and action. Englewood Cliffs. NJ: Prentice-Hall, Inc.
7.Bandura, A. & Wood, R. (1989). Effect of perceived controllability and performance standards on self-regulation of complex decision making. Journal of Personality and Social Psychology, 56, 805-814.
8.Bandura, A. (1997). Self-efficacy: The exercise of control. New York: W.H. Freeman and Company. 
9.Betz, N. E. & Hackett, G. (1986). Applications of self-efficacy theory to career development. Journal of Social and Clinical Psychology, 4, 279-289. 
10.Blau, G. J. (1985). The measurement and prediction of career commitment. Journal of Occupational Psychology, 58, 277-288. 
11.Blau, G. (2003). Testing for a four-dimensional structure of occupational commitment. Journal of Occupational and Organizational Psychology, 76,469-488.
12.Brown, C., George-Curran, R., & Smith, M. L. (2003). The role of emotional intelligence in the career commitment and decision-making process. Journal of Career Assessment, 11, 379-392.
13.Buchanan, B. (1974). Building organizational commitment. American Journal of sociology, 66, 32-42. 
14.Burke, R. J. & P. Bradshaw. (1981). Occupational and life stress and the family, Small Group Behavior, 12, 320-72. 
15.Card, J. J. et al. (1975). Development of a ROTC/army career commitment model: Final report, Volume I. (ERIC Document Reproduction Service No. ED 122 104). 
16.Carless, S. A. (2005). The influence of fit perceptions, equal opportunity policies, and social support network on pre-entry police officer career commitment and intentions to remain. Journal of Criminal Justice, 33(4), 341-352.
17.Carlson, D. S., Kacmar, K. M., & Williams, L. J. (2000). Construction and initial validation of a multidimensional measure of work-family conflict. Journal of Journal of Vocational Behavior, 56, 249-276.
18.Carson, K. D. (1991). A multidimensional career commitment measure (MCCM) gauging motivation to work in one’s career field (career commitment). Unpublished doctoral dissertation, University of Indiana.
19.Carson, K. D., & Bedeian, A. G. (1994). Career commitment: Construction of a measure and examination of its psychometric properties. Journal of Vocational Behavior, 44, 237-262. 
20.Chung, Y. B. (2002). Career decision-making self-efficacy and career commitment: Gender and ethnic differences among college students. Journal of Career Development, 28(4), 277-284.
21.Clikeman, Paul M., Schwartz, Bill N.and Lathan, Malcolm H. (2001). The effect of the 150-hour requirement on new accountants’ professional commitment, ethical orientation, and professionalism. Critical Perspectives on Accounting. 12(5), 627-645. 
22.Collarelli, S. & Bishopm, R. (1990). Career commitment: Functions, correlates, and management. Group and Organization Studies, 15, 158-176.
23.Collins, J. L. (1982). Self-efficacy ability in achievement behavior. Paper presented at the snnusl meeting of the American Education research association.
24.Darden, William R., Ronald Hampton, & Roy D. Howell. (1989). Career versus organizational commitment: Antecedents and consequences of retail salespeople’s commitment. Journal of Retailing, 65(1), 80-106.
25.Dwyer, P. D., Welker, R. B., & Friedberg, A. H. (2000). A research note concerning the 88 dimensionality of the professional commitment scale. Behavioral Research in Accounting, 12, 279-296.
26.Engelien de Jong. (1999). The impact of motivation on the career commitment of Dutch literary translators. Poetics, 26, 423-437.
27.Frone, M. R., Russell, M., & Cooper, M. L. (1991). Relationship of work and family stressors to psychological distress: The independent moderating influence of social support, mastery, active coping, and selffocused attention. Journal of Social Behavior and Personality, 6(7), 22-250.
28.Frone, M. R., Russell, M. & Copper, M. L. (1992).Antecedents and Outcomes of Work-Family Conflict: Testing a Model of the Work-Family Interface, Journal of Applied Psychology, 77(1), 65-78.
29.Frone MR, Russell, M, Barnes GM. (1996). Work-Family conflict, gender, and health-related outcomes: A study of employed parents in two community. Journal of Occupational and Health Psychology. 1(1), 57-69.
30.Frone MR. (2000). Work-family conflict and employee psychiatric disorders: The national comorbidity survey, Journal of Applied Psychology, 85(6), 888-895.
31.Greenhaus, J. H. & Beutell, N. J. (1985). Sources of conflict between work and family roles. Academy of Management Review, 10, 76-88. 
32.Greenhaus, J. H. & Parasuraman, S. (1999). Research on work, family and gender: current status and future directions. In G. N. Powell. Handbook of Gender and Work, Newbury Park, CA: Sage.391-412.
33.Gutek, B., Searle, S., & Klepa, L. (1991). Rational versus gender role-explanations for work–family conflict. Journal of Applied Psychology, 76, 560–568.
34.Stephen, Gregory K., Sommer, Steven M. (1996). The measurement of work to family conflict. Educational & Psychological Measurement, 56(3), 475-486. 
35.Hall, D. T. (1971). A theoretical model of career subidentity development in organizational settings. Organization Behavior and Human Performance, 6, 50-76.
36.June. M. L. Poon. (2004). Career commitment and career success: moderating role of emotion perception. Career Development International, 9(4), 374-390.
37.Kahn, R. L., Wolfe D. M., Quinn, R., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational Stress. New York: Wiley.
38.Kamerman, S. B. & Kahn, A. J. (1987). The responsive workplace: Employers and a changing labor force. Columbia University Press.
39.Laurel, R. & Parbudyal. S., (2002). Career commitment: a reexamination and an extension. Journal of Vocational Behavior, 61, 73-91. 
40.Lee, K., Carswell, J. J., & Allen, J. (2000). A meta-analytic review of occupational commitment: Relations with person and work-related variables. Journal of Applied Psychology, 5, 799-811.
41.Lee-Ross, D., (2000). Development of the service predisposition instrument, Journal of Managerial Psychology, 15(2), 148-157.
42.Lee-Ross, D. & Pryce, J. (2005). A preliminary study of service predispositions amongst hospitality workers in Australia. Journal of Management Development, 24(5), 410-420.
43.London, M. (1983). Toward a theory of career motivation. Academy of Management Review, 8, 620-630.
44.Morrow, P. C. (1983). Concept redundancy in organizational research: the case of work commitment, Academy of Management Review, 8(3), 486-500.
45.Morrow, P. C. & Wirth, R. E. (1989). Work commitment among salaried professionals. Journal of Vocational Behavior, 34, 40-56. 
46.Netemeyer R. G., & Boles J. S., & Mc Murrian, R. (1996). Development and validation of work-family conflict and family-work conflict scales. Journal of Applied Psychology, 81(4), 400-410. 
47.Okurame, D. E. (2011). Linking work-family conflict to career commitment: the moderating effects of gender and mentoring among nigerian civil servants. Journal of Career Development published online. DOI: 10.1177/0894845310391903. 
48.Orput, D. G. (1999). The relationship between women’s multiple role self-efficacy beliefs and career commitment using a stage analysis of career and family development. Unpublished doctor dissertation , Loyola University of Chicago.
49.Pintrich, P., & DeGroot, E. (1990). Motivational and self-regulated learning components of classroom academic performance. Journal of Educational Psychology, 82, 33-40. 
50.Renshaw. (1976). An exploration of dynamics of the overlapping worlds of work and family. Family Process, 15, 143-157.
51.Robbins, S. P., (1993). Organizational Behavior: Concepts, controversies, applications, Englewood Cliffs, NJ: Prentice Hall. 
52.McCloy R. A, Wise L. L. (2002). Invited reaction: The effects of personality, affectivity, and work commitment on motivation to improve work through learning. Hum. Resour. Dev. Q, 13(4), 377-382.
53.Val singh, & Susan Vinnicombe. (2000). Gendered Meanings of Commitment from High Technology Engineering Managers in the United Kingdom and Sweden. Gender, Work & Organization, 7(1), 1-19.
54.Smith, R. H. (2000). Assimilative and contrastive emotional reactions to upward and downward social comparisons. In J. Suls, & L. Wheeler (Eds.), Handbook of social comparison: theory and research (pp. 173–200). New York: Kluwer Academic Publishers.
55.Shen, H., & Shi, G. (2006). The effect of career decision self-efficacy on career exploration. Journal of Chinese College Student’s Career, 15,101-102.
56.Taylor, K., & Betz, N. (1983). Applications of self efficacy theory to understanding the treatment of career indecision. Journal of Vocational Behavior, 22, 63-81.
57.Van Maanen, J, & Schein, E. H. (1979). Toward a theory of organizational socialization. In B. M. Staw (Ed.), Research in Organizational Behavior, 1, 209-264. 
58.Wiley, D. L. (1987). The relationship between work/network role conflict and job-related outcomes: some unanticipated findings. Journal of Management, 13(3), 467-472.
59.Wilson, Lowrey. & Becker, Lee. B., (2004). Commitment to journalistic work: Do high school and college activities matter? Journalism and Mass Communication Quarterly, 81(3), 528-545.