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系統識別號 U0002-2402200909080700
中文論文名稱 外派人員之職家衝突與組織承諾之關係研究
英文論文名稱 The research on the relationship between Work-Family Conflict of Expatriate and Organizational Commitment
校院名稱 淡江大學
系所名稱(中) 管理科學研究所企業經營碩士在職專班
系所名稱(英) Executive Master's Program of Business Administration in Management Sciences
學年度 97
學期 1
出版年 98
研究生中文姓名 蔡弘毅
研究生英文姓名 Hung-Yi Tsai
學號 795620177
學位類別 碩士
語文別 中文
口試日期 2009-01-08
論文頁數 69頁
口試委員 指導教授-陳海鳴
委員-吳秉恩
委員-廖述賢
中文關鍵字 外派人員  職家衝突  組織承諾 
英文關鍵字 Expatriate  Work-Family Conflict  Organizational Commitment 
學科別分類 學科別社會科學管理學
中文摘要 隨著企業逐年全球化發展的趨勢,外派人員已成為企業遂行全球化經營的關鍵要角,然而這些肩負外派重任的人員,往往難以兼顧其工作與家庭角色而形成了職家衝突,職家衝突的現象也使這些外派人員對組織承諾產生相對的影響,本研究即針對外派類型及個人變項,探討外派人員、職家衝突及組織承諾間的關係。
本研究以經濟部投資審議委員會於96年12月在官方網站所公佈的「對外投資事業名錄」為研究母體,以便利抽樣法抽取24家跨國企業作為研究樣本,各發放10份問卷給其人事部門協助分發外派人員填答;計回收了200份有效問卷,並透過敘述性統計分析、變異數分析、迴歸分析等方法分析問卷結果,分析外派人員、職家衝突與組織承諾的關係。
研究結果發現,外派人員依外派類型不同對職家衝突產生不同程度之影響,且外派人員的職家衝突對組織承諾呈現負向顯著之影響,另個人變項的差異亦同時對外派人員之職家衝突及組織承諾分別造成不同程度之影響。
英文摘要 With the trend of business globalization, expatriate have become a significant part of globalized management. However, these personnel who are under huge pressure often find it difficult to balance their work and family life which tend to cause work-family conflicts. These work-family conflicts lead to some influences on these personnel’s organizational commitment. This research discussed the relationships between Work-Family Conflict of Expatriate and Organizational Commitment.

This research was based on “Oversea Investments and Business Enterprises Record” published by Investment Commission, MOEA in December 2007, as its research population. A total of 24 multinational enterprises were selected as its research sample through Convenience sampling, and 10 questionnaires were distributed to the personnel for overseas assignments through each enterprise’s human resource department, while 200 valid samples were returned. The data were analyzed with descriptive analysis, ANOVA, and regression analysis to discuss the relationships between work-family conflict of expatriate and organizational commitment.

The results showed that, different types of expatriate have different influences on work-family conflicts; work-family conflicts have negative influences on organizational commitment; personal variables have different influences on work-family conflicts and organizational commitment.
論文目次 目錄
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 2
第三節 研究流程 3
第二章 文獻探討 4
第一節 外派人員之研究 5
第二節 職家衝突之研究 9
第三節 組織承諾及相關研究 16
第三章 研究方法 23
第一節 研究架構與研究假設 23
第二節 研究變項之操作性定義 25
第三節 研究樣本與問卷設計 27
第四節 資料分析方法 31
第四章 研究結果與分析 32
第一節 問卷回收狀況 32
第二節 問卷信度分析 33
第三節 敘述性統計分析 34
第四節 單因子變異數分析與T檢定 44
第五節 迴歸分析 52
第六節 假設驗證 53
第五章 結論與建議 54
第一節 研究結論 54
第二節 實務建議 56
第三節 研究限制與後續研究建議 59
參考文獻 61
中文文獻 61
英文文獻 63
附錄:正式問卷 67

圖目錄
圖1-3-1:研究流程圖 3
圖2-2-1:KOPELMAN等人之角色間衝突模型 11
圖2-2-2:HIGGIN 和DUXBURY之工作家庭衝突模型 12
圖2-2-3:職家衝突研究變項 14
圖2-3-1:STEERS 和 PORTER之組織承諾模式 19
圖2-3-2:MOWDAY等人的組織承諾模式 20
圖3-1-1:研究架構 24

表目錄
表2-1-1:國內、外學者對外派人員之定義 5
表2-3-1:組織承諾之定義彙總表 16
表3-3-1:各研究變項、構面與問項 29
表4-1-1:問卷發放回收統計表 32
表4-2-1:各量表構面信度分析表 33
表4-3-1:外派類型分析比較表 34
表4-3-2:有效樣本之基本資料分析表 36
表4-3-3:各研究變項之敘述性統計分析 38
表4-3-4:職家衝突之敘述性統計分析 38
表4-3-5:組織承諾之敘述性統計分析 39
表4-3-6:職家衝突細部問項之百分比分析表 41
表4-3-7:組織承諾細部問項之百分比分析表 43
表4-4-1:外派類型於職家衝突變項之差異分析表 44
表4-4-2:受訪者年齡層於各變項之差異分析表 45
表4-4-3:受訪者教育程度於各變項之差異分析表 46
表4-4-4:受訪者在公司服務年資於各變項之差異分析表 47
表4-4-5:受訪者現任職級於各變項之差異分析表 48
表4-4-6:受訪者之家庭成員狀況於各變項之差異分析表 49
表4-4-7:受訪者性別於各變項之差異分析表 50
表4-4-8:受訪者婚姻狀況於各變項之差異分析表 51
表4-5-1:職家衝突對組織承諾之迴歸分析表 52
表4-5-2:職家衝突各構面對組織承諾之迴歸分析表 52
表4-6-1:研究假設與研究分析結果彙整表 53
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