§ 瀏覽學位論文書目資料
  
系統識別號 U0002-2306201511184600
DOI 10.6846/TKU.2015.00713
論文名稱(中文) 倫理氣候與職場靈性對企業社會責任與組織公民行為之影響-以台灣上市櫃公司公司治理成效為中介變項
論文名稱(英文) The influence of workplace spirituality and ethical climate on the corporate social responsibility and organizational citizenship behavior- the corporate governance in Taiwan OTC or listed companies as a mediator
第三語言論文名稱
校院名稱 淡江大學
系所名稱(中文) 企業管理學系碩士班
系所名稱(英文) Department of Business Administration
外國學位學校名稱
外國學位學院名稱
外國學位研究所名稱
學年度 103
學期 2
出版年 104
研究生(中文) 朱庭萱
研究生(英文) Ting-Syuan Jhu
學號 602610445
學位類別 碩士
語言別 繁體中文
第二語言別
口試日期 2015-05-28
論文頁數 146頁
口試委員 指導教授 - 洪英正
委員 - 王秉鈞
委員 - 李文雄
關鍵字(中) 公司治理成效
職場靈性
倫理氣候
企業社會責任
組織公民行為
關鍵字(英) corporate governance
workplace spirituality
ethical climate
corporate social responsibility
organizational citizenship behavior
第三語言關鍵字
學科別分類
中文摘要
近年來財務醜聞陸續爆發,顯現各地公司治理出現嚴重缺失,使強化公司治理的問題更加受到重視。良好的公司治理是企業發展的基礎,亦是資本市場穩定發展的基本保證,唯有建立有效的公司治理機制,才可有效的避免公司管理人的舞弊事件,建立投資人對資本市場的信心、提升競爭力及經營績效,並有助於公司的長遠發展。
有鑑於此,本研究是針對上市或上櫃公司的員工為研究對象。Dallas (2003)認為透過員工對組織倫理氣候的認知,創造出的職業道德將有助於組織的計劃符合規定。Chattopadhyay(2010)發現職場靈性會通過道德規範影響公司治理。因此,本研究主要探討職場靈性與倫理氣候對公司治理的影響,再加以探討公司治理成效是否有中介效果而影響其組織公民行為與企業社會責任。
本研究根據理論基礎建立研究架構與假設,採取便利抽樣及滾雪球法進行問卷調查,共回收224份有效問卷,經由迴歸分析、層級迴歸分析和變異數分析等統計方法來驗證各研究假說,研究結果顯示如下:
1.	員工在職場靈性的認知對其公司治理成效的評價有顯著正向影響。
2.	員工在倫理氣候的認知對其公司治理成效的評價有顯著正向影響。
3.	員工對公司治理成效的評價對其在組織公民行為的認知有顯著正向影響。
4.	員工對公司治理成效的評價對其在企業社會責任的認知有顯著正向影響。
5.	公司治理成效在員工的職場靈性對其組織公民行為之影響上有部分中介效果。
6.	公司治理成效在員工的職場靈性對其企業社會責任之影響上有部分中介效果。
7.	公司治理成效在員工的倫理氣候對其組織公民行為之影響上有部分中介效果。
8.	公司治理成效在員工的倫理氣候對其企業社會責任之影響上有部分中介效果。
9.	不同組織與個人屬性的員工在職場靈性、倫理氣候、公司治理成效、組織公民行為及企業社會責任上有顯著差異。
經過本研究結果之發現,欲加強公司治理成效,公司應藉由教育訓練、主管以身作則等方式來提升員工的職場靈性與倫理氣候,亦可參考中華公司治理協會等機構的規定來建立嚴格的內部稽核機制,並加入相關組織利用外部稽核來評價公司治理成效,以及加強基層主管的訓練,讓其將組織理念帶給基層員工。
英文摘要
Recently, the amounts of financial scandals that have been erupted demonstrate a serious problem of corporate governance, resulting in more attention given to the issue of strengthening corporate governance. Good corporate governance is the basis for the enterprises’ development, and the key to have a stable development of capital markets as well. In order to effectively prevent frauds, build investors’ confidence in the capital markets, enhance the competitiveness and business performance and contribute to long-term development of the company, it is necessary to establish an effective corporate governance system.
In view of this, this study focuses on Taiwan listed or OTC company's employees. Dallas (2003) thinks that create a working ethic through employee’s perspectives of the ethical climate of the organization will assure the compliance in the process of operating organizational plans. Chattopadhyay (2010) found out that spirituality in workplaces will affect corporate governance by ethics. Therefore, the purpose of this research is to explore workplace spirituality and ethical climate on the corporate social responsibility and organizational citizenship behavior by using corporate governance as a mediator.
This paper set up the conceptual framework and hypothesis based on the theory and used convenience sampling and snowball sampling to return valid questionnaires 224 shares totally. By implementing the regression analysis, hierarchical regression and one way ANOVA to verify each hypothesis, this paper got some conclusions, the conclusions following are:
1.	Employees’ cognitive of workplace spirituality has significantly positive effect on the evaluation of the effectiveness of corporate governance.
2.	Employees’ cognitive of ethical climate has significantly positive effect on the evaluation of the effectiveness of corporate governance.
3.	Employees’ evaluation of the effectiveness of corporate governance has significantly positive effect on their cognitive of organizational citizenship behavior.
4.	Employees’ evaluation of the effectiveness of corporate governance has significantly positive effect on the cognitive of corporate social responsibility.
5.	Corporate governance effectiveness has partial mediate between employees’ workplace spirituality and organizational citizenship behavior.
6.	Corporate governance effectiveness has partial mediate between employees’ workplace spirituality and corporate social responsibility.
7.	Corporate governance effectiveness has partial mediate between employees’ ethical climate and organizational citizenship behavior.
8.	Corporate governance effectiveness has partial mediate between employees’ ethical climate and corporate social responsibility.
9.	Different organizations and individuals have significant differences in workplace spirituality, ethical climate, the effectiveness of corporate governance, organizational citizenship behavior and corporate social responsibility.
    To enhance the effectiveness of corporate governance, first of all, they should make a good use of education and training and supervise managers to practice what they preach to improve employees’ workplace spirituality and ethical climate. Second, they can refer to the provisions of Taiwan Corporate Governance Association and other organizations to establish strict internal audit mechanism. Last but not least, cooperate with the relevant organizations by use an external audit to assess the effectiveness of corporate governance. Besides, strengthen the training of grass-roots supervisors so that they would have ability to bring the organizational concept to their subordinates.
第三語言摘要
論文目次
目錄	I
表目錄	III
圖目錄	VI
第一章 緒論	1
第一節 研究背景與動機	1
第二節 研究目的	5
第三節 研究流程	6
第二章 文獻探討	7
第一節 公司治理	7
第二節 職場靈性	13
第三節 倫理氣候	18
第四節 組織公民行為	24
第五節 企業社會責任	29
第六節 各變項間之交互關係與假設之建立	35
第三章 研究方法	47
第一節 研究架構	47
第二節 研究假設	48
第三節 問卷設計	49
第四節 研究對象與範圍	57
第五節 資料分析與統計方法	57
第四章 研究結果	62
第一節 問卷回收與樣本資料分析	62
第二節 信度分析與因素分析	67
第三節 研究假設驗證	78
第四節 不同人口統計變項在各構面上之差異分析	87
第五節 假設驗證結果彙整	102
第五章  結論、討論及建議	103
第一節 研究結論與討論	103
第二節 管理意涵	114
第三節 研究限制與未來研究之建議	116
參考文獻	118

表目錄
表2-1  中華公司治理協會評等項目	10
表2-2  職場靈性衡量構面	15
表2-3  倫理氣候類型表	19
表2-4  組織公民行為衡量構面	25
表2-5  企業社會責任衡量構面	31
表3-1  公司治理成效之衡量題項	49
表3-1  公司治理成效之衡量題項(續)	50
表3-2  職場靈性之衡量題項	51
表3-2  職場靈性之衡量題項(續)	52
表3-3  倫理氣候之衡量題項	53
表3-4  組織公民行為之衡量題項	54
表3-5  企業社會責任之衡量題項	55
表4-1  量表各構面預試信度	62
表4-2  問卷回收統計表	63
表4-3  人口屬性之次數分配表	64
表4-3  樣本基本資料之次數分配表(續)	65
表4-4  公司屬性之次數分配表	66
表4-4  公司屬性之次數分配表(續)	67
表4-5  公司治理成效之KMO與Bartlett檢定	68
表4-6  公司治理成效之因素分析、信度分析與命名	69
表4-7  職場靈性之KMO與Bartlett檢定	70
表4-8  職場靈性之因素分析、信度分析與命名	71
表4-9  倫理氣候之KMO與Bartlett檢定	72
表4-10 倫理氣候之因素分析、信度分析與命名	73
表4-11 組織公民行為之KMO與Bartlett檢定	74
表4-12 組織公民行為之因素分析、信度分析與命名	75
表4-13 企業社會責任之KMO與Bartlett檢定	76
表4-14 企業社會責任之因素分析、信度分析與命名	77
表4-15 各研究變項之相關分析表	78
表4-16 職場靈性對公司治理成效之迴歸分析	79
表4-17 倫理氣候對公司治理成效之迴歸分析	80
表4-18 公司治理成效對組織公民行為之迴歸分析	81
表4-19 公司治理成效對企業社會責任之迴歸分析	82
表4-20公司治理成效在職場靈性對組織公民行為之層級迴歸分析表	83
表4-21 公司治理成效在職場靈性對企業社會責任之層級迴歸分析表	84
表4-22 公司治理成效在倫理氣候對組織公民行為之層級迴歸分析表	85
表4-23 公司治理成效在倫理氣候對企業社會責任之層級迴歸分析表	86
表4-24 性別對於各構面之差異性分析	87
表4-24 性別對於各構面之差異性分析(續)	88
表4-25 目前婚姻狀況對於各構面之差異性分析	88
表4-26 年齡對於各構面之差異性分析	89
表4-26 年齡對於各構面之差異性分析(續)	90
表4-27 教育程度對於各構面之差異性分析	90
表4-27 教育程度對於各構面之差異性分析(續)	91
表4-28 目前職位對於各構面之差異性分析	91
表4-28 目前職位對於各構面之差異性分析(續)	92
表4-29 年資對於各構面之差異性分析	93
表4-30 公司總人數對於各構面之差異性分析	94
表4-30 公司總人數對於各構面之差異性分析(續)	95
表4-31 公司目前資本額對於各構面之差異性分析	95
表4-31 公司目前資本額對於各構面之差異性分析(續)	96
表4-32 公司2013年度的營業額對於各構面之差異性分析	97
表4-32 公司2013年度的營業額對於各構面之差異性分析(續)	98
表4-33 公司成立時間對於各構面之差異性分析	98
表4-33 公司成立時間對於各構面之差異性分析(續)	99
表4-34 公司所屬產業對於各構面之差異性分析	100
表4-34 公司所屬產業對於各構面之差異性分析(續)	101
表4-35 假設驗證結果彙整表	102
 
圖目錄
圖1 研究流程圖	6
圖2 研究架構圖	47
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網路文獻
天下雜誌(2014)。CSR評選指標。【CSR天下企業公民】。Retrieved 10/30, 2014, from http://topic.cw.com.tw/csr/
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林宛諭(2014)。頂新飼料油案 魏應充求處重刑30年。Retrieved 10/30, 2014, from http://www.cw.com.tw/article/article.action?id=5062163&page=1
鐘武達、洪璧珍、吳敏菁(2014)。楊振益飼無忌憚 油汙台灣。Retrieved 10/31, 2014, from http://www.chinatimes.com/newspapers/20141031000430-260102
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