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系統識別號 U0002-2207201500182100
中文論文名稱 從威嚇與調節焦點看員工資安政策順從
英文論文名稱 A Deterrence and Regulatory Focus Perspective on Information Security Policy Compliance
校院名稱 淡江大學
系所名稱(中) 資訊管理學系碩士班
系所名稱(英) Department of Information Management
學年度 103
學期 2
出版年 104
研究生中文姓名 彭正輝
研究生英文姓名 Cheng-Hui Peng
學號 602630690
學位類別 碩士
語文別 中文
口試日期 2015-05-30
論文頁數 78頁
口試委員 指導教授-施盛寶
委員-梁德昭
委員-廖則竣
中文關鍵字 資訊安全政策  控制  威嚇  調節焦點  順從 
英文關鍵字 information security policy  control  deterrence  regulatory focus  compliance 
學科別分類
中文摘要 在全球資訊科技發展快速的情形下,對於資安議題也更加重視,除了技術上的防護之外,近年來逐漸重視於人員上的管理,過去組織內資訊安全管理的研究大多從威嚇的角度出發,但對於威嚇後所產生的資安成果卻仍然不見得十分一致,因此本研究以控制理論為基礎,應用威嚇理論作為組織的正式控制同時加上非正式控制,探討不同的調節焦點對於組織控制與員工資訊安全政策順從意圖間關係的影響。調查對象依據天下雜誌2014與2015年5月的2000大企業調查,以紙本問卷的形式發放,總計有213份有效問卷。研究結果發現偵測確定性、懲罰嚴重性對資訊安全政策順從意圖有正向顯著影響,員工的預防焦點會正向增加偵測確定性對資訊安全政策順從意圖的影響,員工的預防焦點會正向增加懲罰嚴重性對資訊安全政策順從意圖的影響,員工的促進焦點會正向增加非正式控制對資訊安全政策順從意圖的影響,非正式控制對資訊安全政策順從意圖沒有正向顯著影響。
英文摘要 With the rapid development of global information technology, information security issues become more important. In addition to technical protection, organizations put emphasis on management in recent years. A great deal of literature has shown the importance of personnel management on information security. Previous information security studies mainly based on the perspective of sanctions; however, these studies have inconsistent results of deterrence effect. In view of this, based on the control theory and deterrence theory, the study tries to understand the effect of different regulatory focus on the relationships between deterrence, informal control and information security policy compliance intention. The sampling frame is the employees work in top 2000 companies listed in Common Wealth Magazine. We got a total of 213 valid questionnaires. The results found that detection certainty and punishment severity positively affects information security policy compliance intention. Prevention focus positively moderates the relationship between detection certainty and information security policy compliance intention. Prevention focus positively moderates the relationship between punishment severity and information security policy compliance intention. Promotion focus positively moderates the relationship between informal control and information security policy compliance intention. Informal control has no significant effect on information security policy compliance intention.
論文目次 目錄
第一章 緒論 1
1.1 研究背景 1
1.2 研究動機與目的 2
第二章 文獻探討 6
2.1 控制理論(Control theory) 6
2.2 威嚇理論(Deterrence theory) 9
2.3 非正式控制(Informal control) 18
2.4 調節焦點理論(Regulatory focus theory) 19
2.5 資訊安全政策順從(Information security policy compliance) 22
第三章 研究模型與假說 30
3.1 研究假說 31
3.1.1 偵測確定性對資訊安全政策順從意圖 31
3.1.2 懲罰嚴重性對資訊安全政策順從意圖 32
3.1.3 非正式控制對資訊安全政策順從意圖 32
3.1.4 預防焦點與偵測確定性和懲罰嚴重性對資訊安全政策順從意圖 33
3.1.5 促進焦點與非正式控制對資訊安全政策順從意圖 34
第四章 研究方法 36
4.1 構念衡量 36
4.2 前測 39
4.3 資料蒐集 43
第五章 資料分析 44
5.1 一般敘述性統計 44
5.2 共同方法變異(Common method variance) 47
5.3 結構方程模式 50
5.4 偏最小平方法分析 50
5.4.1 量測模式(measurement model) 51
5.4.2 結構模式(structural model) 53
第六章 討論 55
第七章 結論與建議 57
7.1 研究貢獻 57
7.2 研究限制與建議 58
參考文獻 60
附錄一:研究問卷(員工) 71
附錄二:研究問卷(成員互評) 75
附錄三:研究問卷(主管) 77

表目錄
表 2-1:與威嚇理論相關之組織資訊安全政策研究 13
表 2-2:與威嚇理論相關之組織資訊安全政策順從研究 16
表 2-3:資訊安全政策順從行為之相關文獻 26
表 4-1:操作型定義 37
表 4-2:本研究之問項 37
表 4-3:前測信度分析 39
表 4-4:前測之KMO與Bartlett球形檢定 40
表 4-5:前測之共同性 40
表 4-6:前測之因素負荷量 41
表 4-7:刪除後之共同性 42
表 4-8:刪除後之因素負荷量 42
表 5-1:公司之敘述性統計 44
表 5-2:個人之敘述性統計 45
表 5-3:哈門式單因子測試法 47
表 5-4:潛在共同方法因素1 48
表 5-5:潛在共同方法因素2 49
表 5-6:潛在變項組成信度 51
表 5-7:收斂效度 51
表 5-8:區別效度 52
表 5-9:因素負荷量與交叉負荷量 52
表 5-10:資料分析結果 54

圖目錄
圖 3-1:本研究模型 30
圖 5-1:研究模型結果 53
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