§ 瀏覽學位論文書目資料
  
系統識別號 U0002-2206201215071200
DOI 10.6846/TKU.2012.00932
論文名稱(中文) 資訊人員對接受派遣工作之行為意向探討-以計畫行為理論為基礎之研究
論文名稱(英文) Exploring the Behavior Intention of Dispatching Acceptance by IT Professionals - An Empirical Study Based on the Theory of Planned Behavior
第三語言論文名稱
校院名稱 淡江大學
系所名稱(中文) 資訊管理學系碩士在職專班
系所名稱(英文) On-the-Job Graduate Program in Advanced Information Management
外國學位學校名稱
外國學位學院名稱
外國學位研究所名稱
學年度 100
學期 2
出版年 101
研究生(中文) 張志偉
研究生(英文) Chih-Wei Chang
學號 799630032
學位類別 碩士
語言別 繁體中文
第二語言別
口試日期 2012-05-26
論文頁數 73頁
口試委員 指導教授 - 吳錦波(jpwu@mail.tku.edu.tw)
委員 - 解燕豪(yhhsiehs@mail.tku.edu.tw)
委員 - 吳瑞堯(rywu@cc.shu.edu.tw)
關鍵字(中) 人力派遣
計畫行為理論
態度
主觀規範
行為控制知覺
行為意向
關鍵字(英) Temporary Employment
Theory of Planned Behavior (TPB)
Effects of Attitude
Subjective Norm
Perceived Behavioral Control
Behavioral Intention
第三語言關鍵字
學科別分類
中文摘要
歷經世界金融危機一波又一波的震撼,掀起全球金融和就業的恐慌。企業裁員、無薪假、減薪、凍結人力等問題也逐漸發酵中,其中企業主對人才的需求態度開始逐漸改變,愈來愈著重在人力派遣的聘雇關係上,而傳統的聘雇關係已不再是一種保障。面對未來金融景氣的不穩定以及企業人才需求的改變,並在高失業率和高競爭率重重壓力環伺之下,資訊人員是否還奢望傳統聘雇關係是唯一的選擇,還是開始願意接受人力派遣的工作模式,這是本研究主要探討的方向。

本研究以Ajzen(1985)所提出的計劃行為理論(Theory of Planned Behavior,TPB)為研究基礎,以理論所建構之「態度」、「主觀規範」、「行為控制知覺」與「行為意向」四個主要構念,來探討資訊人員對於派遣工作接受之意向行為研究。以具備資訊背景的人員為研究對象,採用問卷調查方式,共寄發問卷290份,回收問卷234份,回收率為80.7%。剔除無效問卷43份後,有效問卷為191份,有效問卷率81.62%。以結構方程模式,使用SPSS 19.0和AMOS 19.0等統計軟體進行分析驗證。研究顯示資訊人員對派遣工作的「態度」和「行為控制知覺」,會對於接受派遣的「行為意向」有直接影響關係,但「主觀規範」方面,卻對「行為意向」沒有顯著的影響。
英文摘要
Continuous waves of economic crisis have stirred about the gradual emergence of financial and employment turmoil such as layoffs, unpaid leaves, salary cuts and headcount freeze. The employer’s attitude towards the need of talent has started to change and gradually emphasized on temporary employment relationship, hence the traditional employment relationship is no longer a guarantee. Going forward the economic uncertainty and the change in the need of talent as well as under the two stressful conditions of high unemployment rate and highly competitive environment, whether information technology personnel still value traditional employment relationship as the only way to work or are they willing to accept the Temporary Employment is the abstract of thesis.

The research is conducted based on the Theory of Planned Behavior, TPB proposed by Ajzen (1985). The TPB structured the four main concepts, which are the Effects of Attitude, Subjective Norm, Perceived Behavioral Control, and Behavioral Intention, in order to determine the behavior of information and technology personnel towards Temporary Employment. The survey questionnaires targeted people with background of information and technology knowledge. 290 survey questionnaires were distributed and among them, 234 were reverted back accounting for 80.7% reversion rate. By eliminating 43 void survey questionnaires, valid survey questionnaires remained 191 accounting for 81.62 % validation rate. By adopting structural equation modeling, SPSS 19.0 and AMOS 19.0 etc, which are the statistics software for analysis and verification, the research shows that the information technology personnel ‘s Effects of Attitude and Perceived Behavioral Control are directly influenced by the Behavioral Intention of Temporary Employment; however, Subjective Norm is insignificantly influenced by the Behavioral Intention.
第三語言摘要
論文目次
目次
論文摘要內容:  I
Abstract:	     III
第一章	緒論	           1
第一節	研究動機與目的	  1
第二節	研究流程	4
第二章	文獻探討	5
第一節	人力派遣	5
第二節	計畫行為理論	12
第三章	研究方法	17
第一節	研究架構	17
第二節	研究假說	18
第三節	研究變項量測及問卷設計	21
第四節	資料分析方法	26
第四章	研究結果與分析	28
第一節	敘述統計分析	28
第二節	信度與效度分析	29
第三節	結構方程模式分析(SEM)	31
第四節	驗證式因素分析(CFA)	33
第五章	結論與建議	57
第一節	研究結論	          58
第二節	研究建議及限制	60
參考文獻	63
附錄	69

表目次
表2 - 1 傳統與非典型聘雇關係比較表	6
表3 - 1 本研究問卷問項內容彙整	24
表4 - 1 施測樣本分佈情形	28
表4 - 2 研究構面之信度分析表	30
表4 - 3 假設模型配適度分析表	32
表4 - 4 信念與評價測量模型-CFA分析表	35
表4 - 5 態度測量模型-CFA分析表	36
表4 - 6 規範信念與依從動機測量模型-CFA分析表	37
表4 - 7 主觀規範測量模型-CFA分析表	38
表4 - 8 控制信念與知覺便利測量模型-CFA分析表	39
表4 - 9 行為控制知覺測量模型-CFA分析表	40
表4 - 10 行為意向測量模型-CFA分析表	41
表4 - 11 各構面測量模型CFA後配適度檢定表	41
表4 - 12 本研究修正後的觀察變項	43
表4 - 13 各構面信賴區間分析表	46
表4 - 14 整體模型適配表	48
表4 - 15 整體模型參數估計表	52
表4 - 16 各構面關係檢定	55

圖目次
圖1 - 1 研究流程圖	4
圖2 - 1 勞動派遣關係圖	9
圖2 - 2 歷年臺灣勞動派遣人數統計	11
圖2 - 3 TPB 基本理論架構	16
圖3 - 1 研究架構	17
圖4 - 1 本研究架構之模型圖	54
參考文獻
一、中文文獻
1.王國川(1998)。計畫行為理論各成份量表之設計、發展與建立-以青少年無照騎車行為之研究為例,師大學報,43(2),67-91。
2.台電工會 ( 2010)。台電工會網站,淺談勞動派遣相關議題(http://www.tplu.org.tw/page1.aspx?no=100100423102417436&step=1&newsno=100100423103442776)。
3.行政院主計處網站-失業率統計(http://www.dgbas.gov.tw/lp.asp?ctNode=2294&CtUnit=1818&BaseDSD=29)。
4.吳盛、林東清(2007)。以計劃行為理論探討資訊人員的知識分享行為。資訊管理學報,14(2),75-110。
5.邱駿彥(1996)。勞工派遣業法律問題之探討,行政院勞工委員會研究報告。
6.李來希(1995)。談派遣勞動之理法規範,勞工行政.第87期,52-56。
7.林東清、孫培真、徐景智 (2000) 。影響資訊系統使用者抗拒行為之原因:以計劃行為理論為基礎之整合研究,國立中山大學資訊管理研究,第二期(2),1-26。
8.施中平(2009)。不景氣也能找到好工作,風向球文化事業有限公司。
9.財訊雙週刊(2011)。財經雜誌,第386期,P76-79。
10.高珮萱(2009)。員工對派遣工作的認知與其職業生涯發展之研究,國立中央文學碩士論文。
11.張育寧(2010)。30雜誌,天下遠見,第71期,p18-19。
12.張玲星(2005)。資訊系統發展中政治行為之意圖:以計畫行為理論為基礎之研究-MIS專業人員與使用者差異之比較-國立屏東商業技術學院管理學報-第23卷,第三期,347-365。
13.張偉豪(2011)。論文寫作不求人SEM,鼎茂圖書出版股份有限公司。
14.陳俐穎 (2006)。影響高科技人才對人力派遣之行為意向模式探討,國立成功大學企業管理研究所碩士論文。
15.黃同圳(2010)。勞動派遣在企業人力資源管理之運用探討,清雲科技大學,台灣勞動評論,第三卷,第一期,1-33。
16.蕭至惠、張琡婍、蔡進發(2009)。影響消費者對電子書接受意願因素之研究。國立嘉義大學電子商務研究,第七卷,第三期,335-384。
 
二、英文文獻
17.Ajzen, I., and M. Fishbein (1980), Understanding Attitudes and Predicting Social Behavior, Prentice-Hall Press.Budin, H.(1999), The Computer Enters the Classroom – Essay Review. Teachers College Record, 100(3), pp. 656-669.
18.Ajzen, I., (2003), Constructing a TpB Questio- nnaire: Conceptual and Methodological Considerations.Daft, L.R.(2001), Organization theory and design, 7e, Cincinnati, Ohio: South-Western College Publishing. pp238-245. pp-280-295, pp.353-381.
19.Anderson, J. C. and Gerbing, D. (1984). The effect of sampling error on convergence, improper solutions, and goodnesss-of-fit indices for maximum likelihood confirmatory factor analysis, Psychometrika. 49, 155-173.
20.Barki, H. and J. Hartwick.(1994). Measuring user participation, user involvement, and user attitude. MIS Quarterly, March 1994, 59-82.
21.Bentler,P.M. & Bonett,D.G. (1980). Significance tests and goodness of fit in the analysis of covariance structures. Psychological Bulletin, 88, 588-606.
22.Bentler, P. M., 1989. Some contributions to efficient statistics for structural models: Specification and estimation of moment structures, Psychometrika, 48, 493-517.
23.Bentler, P. M. (1989). Theory and implication of EQS: A structural equations program. Los Angeles, CA: BMDP Statistical Software.
24.Bentler,P.M(1995).EQS structural equations program manual. Encino, CA:Multivariate Software.
25.Bock, G.W. & Kim, Y.G. “Breaking the Myths of Rewards: An Exploratory Study of Attitudes about Knowledge Sharing, “Information Resources Management Journal, 2002a, pp.14-21.
26.Bock, G.W. & Kim, Y.G. “Determinants of the Individual’s Knowledge Sharing Behavior: The Theory of Reasoned Action Perspective, “Proceedings of 6th Pacific Asia Conference on Information System (PACIS), 2002b.
27.Brown, T. A. (2006). Confirmatory factor analysis for applied research. New York: Guilford.
28.Bryman, A. & Cramer, D. (1997). Quantitative data analysis with SPSS for Windows.   London and New York: Routledge.
29.Byrne, B. B. (1994). Structural equation modeling using EQS and EQS/windows. Basic conecpts, applications, and programming. New York: Routledge.
30.Chin, W. W., (1998). Issues and Opinion on Structural Equation Modeling, MIS Quarterly. 22 (1), 7-16.
31.Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika. 16, 297-334.
32.Doll, W. J., Xia, W., & Torkzadeh, G. (1994). A comfirmatory factor analysis of the end-user computing satisfaction instrument. MIS Quarterly, 18(4), 453-461. 
33.Elliott, M. A., Armitage, C. J., & Baughan, C. J. (2003). Drivers' compliance with speed limits: An application of the theory of planned behavior. Journal of Applied Psychology, 88, 964-972.
34.F. D. Davis (1989), “Perceived usefulness, perceived ease of use, and user acceptance of information technology,” MIS Quarterly, 13(3), pp.319-340. <TAM>
35.Fornell, C., and Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error, Journal of Marketing Research. 18, 39-50.
36.George, D., and Mallery, P. (2003), “SPSS for Windows Step by Step: A Simple Guide and Reference, “Boston, MA: Allyn and Bacon. 
37.Hair, J. F. Jr., R. E. Anderson, R, L. Tatham and W. C. Black (2009). Multivariate data analysis. 7th ed., Englewood Cliffs, NJ: Prentice Hall.
38.Hartwick, J. & Barki, H. “Explaining the Role of User Participation in Information System Use, “Management Science (40:4), 1994, pp.440-465.
39.Hu, L. T., & Bentler, P. M. (1999) . Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6, 1-55.
40.Joreskog, K. G., & Sorbom, D, (1996). LISREL 8: User's reference guide. Chicago: Scientific Software International. 
41.Kalleberg, A. L. (2000) Nonstandard Employment Relations: Part-time, Temporary and Contract Work. Annual Review of Sociology, 26: 341-364.
42.Kettinger, W. J., and Lee, C. C. (1994) .Perceived Service Quality and User Satisfaction with the Information Service Fuction,737-766. 
43.L Jane E. Klobas, (1994) "Networked Information Resources:: Electronic Opportunities for Users and Librarians", Information Technology & People, Vol. 7 Iss: 3, pp.5 – 18.
44.Kolekofski, K.E. and A.R. Heminger, 2003. Beliefs and attitudes affecting intentions to share information in an organization setting. Inform. Manage., 40: 521-532.
45.MacCallum, R. C., & Browne, M. W. (1993) . The use of causal indicators in covariance structure models: Some practical issues. Psychological Bulletin, 114(2), 533-541.
46.Mallard, A. G.C., and Lance, C.E. (1988). Development and evaluation of a parent-employee interrole conflict scale, Social Indicator Research. 45, 343-370.
47.Mulaik, S. A., James, L. R., Altine, J. V., Bennett, N., Lind, S., & Stilwell, C. D. (1989). Evaluation of goodness-of-fit indices for structural equation models. Psychological Bulletin, 105, 430-445.
48.Nunnally, J. ,1978, Psychometric Theory, New York, McGraw-Hill. Park.
49.Polivka, A. E. & Nardone T. (1989), On the definition of “contingent work”, Monthly Labor Review, Vol.112, lss.12, pp.9-16.
50.Randall, D.M. and Gibson, A.M. (1990), “Methodology in Business Ethical Research: A Review and Critical Assessment,” Journal of Business Research, 9, pp.457-471.
51.Ryu, S. Ho, S.H., & Han, I. “Knowledge Sharing Behavior of Physicians in Hospitals, “Expert Systems with Applications (25), 2003, pp.113-122.
52.Taylor, S., and Todd, P. A., ─Understanding Information Technology Usage: A Test of Competing Models,∥ Information Systems Research (6:2), 1995a, pp.144-176.
53.Thompson, B. (2004). Exploratory and confirmatory factor analysis: Understanding concepts and applications. Washington, DC: American Psychological Association.
54.Torkzadeh, Koufteros, and Pflughoeft (2003). Confirmatory analysis of computer self-efficacy, Structural Equation Modeling. 10 (2): 263-275.
55.Wicker A W. Attitudes versus actions: the relationship of verbal and overt behavioral responses to attitude objects. J. Soc. Issues 25:41-78, 1969. [University of Wisconsin, Milwaukee, WI].
論文全文使用權限
校內
校內紙本論文立即公開
同意電子論文全文授權校園內公開
校內電子論文立即公開
校外
同意授權
校外電子論文立即公開

如有問題,歡迎洽詢!
圖書館數位資訊組 (02)2621-5656 轉 2487 或 來信