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系統識別號 U0002-2206201215071200
中文論文名稱 資訊人員對接受派遣工作之行為意向探討-以計畫行為理論為基礎之研究
英文論文名稱 Exploring the Behavior Intention of Dispatching Acceptance by IT Professionals - An Empirical Study Based on the Theory of Planned Behavior
校院名稱 淡江大學
系所名稱(中) 資訊管理學系碩士在職專班
系所名稱(英) On-the-Job Graduate Program in Advanced Information Management
學年度 100
學期 2
出版年 101
研究生中文姓名 張志偉
研究生英文姓名 Chih-Wei Chang
電子信箱 aaron.cw.chang@gmail.com
學號 799630032
學位類別 碩士
語文別 中文
口試日期 2012-05-26
論文頁數 73頁
口試委員 指導教授-吳錦波
委員-解燕豪
委員-吳瑞堯
中文關鍵字 人力派遣  計畫行為理論  態度  主觀規範  行為控制知覺  行為意向 
英文關鍵字 Temporary Employment  Theory of Planned Behavior (TPB)  Effects of Attitude  Subjective Norm  Perceived Behavioral Control  Behavioral Intention 
學科別分類
中文摘要 歷經世界金融危機一波又一波的震撼,掀起全球金融和就業的恐慌。企業裁員、無薪假、減薪、凍結人力等問題也逐漸發酵中,其中企業主對人才的需求態度開始逐漸改變,愈來愈著重在人力派遣的聘雇關係上,而傳統的聘雇關係已不再是一種保障。面對未來金融景氣的不穩定以及企業人才需求的改變,並在高失業率和高競爭率重重壓力環伺之下,資訊人員是否還奢望傳統聘雇關係是唯一的選擇,還是開始願意接受人力派遣的工作模式,這是本研究主要探討的方向。

本研究以Ajzen(1985)所提出的計劃行為理論(Theory of Planned Behavior,TPB)為研究基礎,以理論所建構之「態度」、「主觀規範」、「行為控制知覺」與「行為意向」四個主要構念,來探討資訊人員對於派遣工作接受之意向行為研究。以具備資訊背景的人員為研究對象,採用問卷調查方式,共寄發問卷290份,回收問卷234份,回收率為80.7%。剔除無效問卷43份後,有效問卷為191份,有效問卷率81.62%。以結構方程模式,使用SPSS 19.0和AMOS 19.0等統計軟體進行分析驗證。研究顯示資訊人員對派遣工作的「態度」和「行為控制知覺」,會對於接受派遣的「行為意向」有直接影響關係,但「主觀規範」方面,卻對「行為意向」沒有顯著的影響。
英文摘要 Continuous waves of economic crisis have stirred about the gradual emergence of financial and employment turmoil such as layoffs, unpaid leaves, salary cuts and headcount freeze. The employer’s attitude towards the need of talent has started to change and gradually emphasized on temporary employment relationship, hence the traditional employment relationship is no longer a guarantee. Going forward the economic uncertainty and the change in the need of talent as well as under the two stressful conditions of high unemployment rate and highly competitive environment, whether information technology personnel still value traditional employment relationship as the only way to work or are they willing to accept the Temporary Employment is the abstract of thesis.

The research is conducted based on the Theory of Planned Behavior, TPB proposed by Ajzen (1985). The TPB structured the four main concepts, which are the Effects of Attitude, Subjective Norm, Perceived Behavioral Control, and Behavioral Intention, in order to determine the behavior of information and technology personnel towards Temporary Employment. The survey questionnaires targeted people with background of information and technology knowledge. 290 survey questionnaires were distributed and among them, 234 were reverted back accounting for 80.7% reversion rate. By eliminating 43 void survey questionnaires, valid survey questionnaires remained 191 accounting for 81.62 % validation rate. By adopting structural equation modeling, SPSS 19.0 and AMOS 19.0 etc, which are the statistics software for analysis and verification, the research shows that the information technology personnel ‘s Effects of Attitude and Perceived Behavioral Control are directly influenced by the Behavioral Intention of Temporary Employment; however, Subjective Norm is insignificantly influenced by the Behavioral Intention.
論文目次 目次
論文摘要內容: I
Abstract: III
第一章 緒論 1
第一節 研究動機與目的 1
第二節 研究流程 4
第二章 文獻探討 5
第一節 人力派遣 5
第二節 計畫行為理論 12
第三章 研究方法 17
第一節 研究架構 17
第二節 研究假說 18
第三節 研究變項量測及問卷設計 21
第四節 資料分析方法 26
第四章 研究結果與分析 28
第一節 敘述統計分析 28
第二節 信度與效度分析 29
第三節 結構方程模式分析(SEM) 31
第四節 驗證式因素分析(CFA) 33
第五章 結論與建議 57
第一節 研究結論 58
第二節 研究建議及限制 60
參考文獻 63
附錄 69

表目次
表2 - 1 傳統與非典型聘雇關係比較表 6
表3 - 1 本研究問卷問項內容彙整 24
表4 - 1 施測樣本分佈情形 28
表4 - 2 研究構面之信度分析表 30
表4 - 3 假設模型配適度分析表 32
表4 - 4 信念與評價測量模型-CFA分析表 35
表4 - 5 態度測量模型-CFA分析表 36
表4 - 6 規範信念與依從動機測量模型-CFA分析表 37
表4 - 7 主觀規範測量模型-CFA分析表 38
表4 - 8 控制信念與知覺便利測量模型-CFA分析表 39
表4 - 9 行為控制知覺測量模型-CFA分析表 40
表4 - 10 行為意向測量模型-CFA分析表 41
表4 - 11 各構面測量模型CFA後配適度檢定表 41
表4 - 12 本研究修正後的觀察變項 43
表4 - 13 各構面信賴區間分析表 46
表4 - 14 整體模型適配表 48
表4 - 15 整體模型參數估計表 52
表4 - 16 各構面關係檢定 55

圖目次
圖1 - 1 研究流程圖 4
圖2 - 1 勞動派遣關係圖 9
圖2 - 2 歷年臺灣勞動派遣人數統計 11
圖2 - 3 TPB 基本理論架構 16
圖3 - 1 研究架構 17
圖4 - 1 本研究架構之模型圖 54
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