淡江大學覺生紀念圖書館 (TKU Library)
進階搜尋


下載電子全文限經由淡江IP使用) 
系統識別號 U0002-2006200914001300
中文論文名稱 專案經理領導能力、團隊承諾與專案績效之關聯性研究:以高科技產業為例
英文論文名稱 Associations among Project Manager's Leadership Competency, Team Commitment and Project Performance: A Case of High-Tech Industry
校院名稱 淡江大學
系所名稱(中) 企業管理學系碩士班
系所名稱(英) Department of Business Administration
學年度 97
學期 2
出版年 98
研究生中文姓名 陳彥如
研究生英文姓名 Yen-Ju Chen
學號 696610087
學位類別 碩士
語文別 中文
口試日期 2009-06-05
論文頁數 82頁
口試委員 指導教授-楊立人
委員-楊志德
委員-羅惠瓊
中文關鍵字 專案經理  領導能力團隊承諾  專案績效  專案類型 
英文關鍵字 Project Manager  Leadership Competency  Team Commitment  Project Performance  Project Type 
學科別分類 學科別社會科學管理學
中文摘要 從過去關於領導的研究可發現領導者的領導型態確實會影響組織的績效,但在專案管理文獻中,卻經常忽略了「專案經理」的貢獻;另一方面,在現代組織結構已慢慢往矩陣式與網絡式組織演進的情況下,越來越多的分工都將以專案團隊的形式呈現,研究指出,員工對團隊的承諾相對大於組織承諾。故在上述研究背景,本研究主要在探討高科技業專案經理的領導能力,是否會透過團隊承諾的中介效果對專案績效產生影響,且團隊承諾是否會在專案類型的干擾下,而對專案績效有不同的影響效果。具體的研究目的如下:
一、 探討專案經理的領導能力與專案之團隊承諾的之間的相關
性。
二、 探討專案之團隊承諾與專案績效之間的相關性。
三、 探討專案經理的領導能力與專案績效之間的相關性。
四、 探討專案經理的領導能力是否會透過團隊承諾的中介效
果,而對專案績效產生影響。
五、 探討專案類型是否會對領導能力與專案績效之關係產生干
擾效果。

本研究鎖定的抽樣對象為曾經參與過研發專案的團隊成員,以問卷的方式發放,採取便利抽樣,收取有效樣本151份,並使用敘述性統計、建構效度分析、信度分析、相關性分析、層級迴歸分析、集群分析與二因子變異數分析,結果分析如下:
一、 專案經理的領導能力與團隊承諾具顯著相關性。
二、 團隊承諾與專案績效具顯著相關性。
三、 專案經理的領導能力與專案績效具顯著相關性
四、 團隊承諾對專案經理的領導能力與專案績效之關係具有中
介效果。
五、 專案類型對於專案經理的領導能力與專案績效之關係具有
干擾效果。
英文摘要 This study aims to examine whether the impact of project manager’s leadership competency on project performance was moderated by project type. Additionally, this study also determines whether the effect of leadership competency on project performance may be mediated by team commitment. The third objective was to investigate the relationships among the project manager’s leadership competency, team commitment, and project success. To address the primary aims, a questionnaire-based survey was used to measure the project manager’s competency, team commitment, and overall performance of research and development (R&D) projects in the Taiwanese high-tech industry. The analyses suggest that increases in levels of project manager’s leadership competency may enhance commitment among team members. The results also indicate that team commitment exhibits statistically significant influence on project performance. Additionally, the findings suggest that project type has a moderating effect on the relationship between project manager’s leadership competency and project success. Finally, the results indicate that team commitment may serve as mediators between project manager’s leadership competency and project performance.
論文目次 目錄
目錄 I
表目錄 IV
圖目錄 VIII
第一章:緒論.............................................1
第一節 研究背景與動機.................................1
第二節 研究範圍.......................................3
第三節 研究目的.......................................3
第四節 研究貢獻.......................................4
第五節 研究流程.......................................4
第二章:文獻探討.........................................6
第一節 領導能力.......................................6
第二節 團隊承諾......................................16
第三節 專案績效......................................19
第四節 專案類型......................................22
第三章:研究設計........................................25
第一節 研究架構......................................25
第二節 研究假設......................................26
第三節 問卷設計與變數衡量............................29
第四節 研究對象......................................33
第五節 分析方法......................................33
第四章:資料分析與討論..................................35
第一節 敘述性資料分析................................35
第二節 效度分析與信度分析............................41
第三節 相關性分析....................................48
第四節 中介效果之層級迴歸分析........................50
第五節 干擾效果之二因子變異數分析....................56
第六節 假設驗證結果..................................65
第五章:結論與建議......................................67
第一節 研究結論......................................67
第二節 研究建議......................................69
參考文獻................................................73
中文文獻..............................................73
英文文獻..............................................74
附錄:研究問卷..........................................78

表目錄
【表2-1-1】領導理論彙整表................................7
【表2-1-2】智力能力描述表...............................15
【表2-1-3】管理能力描述表...............................15
【表2-1-4】情緒能力描述表...............................16
【表2-3-1】專案績效衡量構面彙整表.......................21
【表2-4-1】專案類型簡易分類表...........................23
【表3-3-1】領導能力問項表...............................30
【表3-3-2】團隊承諾問項表...............................31
【表3-3-3】專案績效問項表...............................32
【表4-1-1】產業類別次數分配表...........................35
【表4-1-2】複雜度次數分配表.............................36
【表4-1-3】涵蓋範圍次數分配表...........................36
【表4-1-4】合約形式次數分配表...........................37
【表4-1-5】專案目的次數分配表...........................37
【表4-1-6】業主型態次數分配表...........................37
【表4-1-7】專案型態次數分配表...........................38
【表4-1-8】團隊人數次數分配表...........................38
【表4-1-9】專案完成時間次數分配表.......................39
【表4-1-10】性別次數分配表..............................39
【表4-1-11】年齡次數分配表..............................40
【表4-1-12】學歷次數分配表..............................40
【表4-1-13】工作年資次數分配表..........................41
【表4-1-14】職稱次數分配表..............................41
【表4-2-1】球型檢定與KMO檢定結果表......................43
【表4-2-2】領導能力構面之因素分析.......................44
【表4-2-3】團隊承諾構面之因素分析.......................44
【表4-2-4】專案績效構面之因素分析.......................45
【表4-2-5】信度分析結果表...............................46
【表4-3-1】主構面相關係數表.............................50
【表4-3-2】次構面相關係數表.............................50
【表4-4-1】團隊承諾對領導能力與專案績效之層級迴歸分析表.52
【表4-4-2】團隊承諾對溝通協調能力與時間成本績效之層級迴
歸分析表.....................................53
【表4-4-3】團隊承諾對溝通協調能力與品質績效之層級迴歸分
析表.........................................54
【表4-4-4】團隊承諾對問題解決能力與時間成本績效之層級迴
歸分析表.....................................55
【表4-4-5】團隊承諾對問題解決能力與品質績效之層級迴歸分
析表.........................................56
【表4-5-1】領導能力集群分析結果表.......................57
【表4-5-2】領導能力與專案複雜度對時間成本績效之二因子變
異數分析表...................................58
【表4-5-3】領導能力與時間成本績效的相關係數表,以複雜度
為分類變數...................................59
【表4-5-4】領導能力與團隊人數對時間成本績效之二因子變異
數分析表.....................................60
【表4-5-5】領導能力與時間成本績效的相關係數表,以團隊人
數為分類變數.................................61
【表4-5-6】領導能力與專案複雜度對品質績效之二因子變異數
分析表.......................................62
【表4-5-7】領導能力與品質績效的相關係數表,以複雜度為分
類變數.......................................63
【表4-5-8】領導能力與團隊人數對品質績效之二因子變異數分
析表.........................................64
【表4-5-9】領導能力與品質績效的相關係數表,以團隊人數為
分類變數.....................................65
【表4-6-1】假設驗證結果表...............................66

圖目錄
【圖1-5-1】研究流程圖....................................5
【圖3-1-1】初步研究架構.................................25
【圖3-2-1】架構-假設圖..................................26
【圖4-2-1】因素分析後之架構-假設圖......................46
【圖4-5-1】專案複雜度對領導能力與時間成本績效之交互作用
圖...........................................59
【圖4-5-2】團隊人數對領導能力與時間成本績效之交互作用圖.61
【圖4-5-3】專案複雜度對領導能力與品質績效之交互作用圖...63
【圖4-5-3】團隊人數對領導能力與品質績效之交互作用圖.....65

參考文獻 參考文獻
一、 中文文獻
1. 王溥(2002)。影響專案工程團隊績效之團隊管理研究。中山大學人力資源管理研究所碩士論文。
2. 杜梅明(2005)。風險偏好、組織氣候、激勵因素與組織承諾之相關性研究。國立中山大學人力資源管理研究所碩士論文。
3. 吳玉玲(2004)。專案管理關鍵因素與組織因素對軟體專案績效之影響—以台北市政府為例。元智大學資訊管理學系碩士論文。
4. 金培主(2007)。專案經理領導模式與團隊互動對專案績效影響之研究。淡江大學企業管理研究碩士論文。
5. 倪千茹(2002)。國民中學校長領導能力量表之編製。國立暨南國際大學教育政策與行政研究所碩士論文。
6. 陳吳政(2002)。組織文化、領導行為、工作滿足與組織承諾之關係研究-以嘉南地區銀行為例。國立成功大學企研管理研究所碩士論文。
7. 楊慧美(2007)。情緒智力、職能與人力資源管理活動之相關研究。國立中山大學人力資源管理研究所在職專班碩士論文。
8. 劉振杰(2007)。專案績效影響因素之探討。國立台灣科技大學企業管理學系EMBA在職專班碩士論文。
9. 劉進樹(2005)。專案績效管理模式建構之研究。國立台灣科技大學營建工程系碩士論文。
10. 謝文里(2006)。組織變革態度對組織承諾與工作滿意度間關係之干擾效應-以華人地區非營利事業組織員工為例。大葉大學國際企業管理學系碩士班碩士論文。

二、 英文文獻
1. Arnold, K. A., Barling, J. and Kelloway, E. K. (2001). Transformational leadership or the iron cage: which predicts trust, commitment and team efficacy Leadership & Organization Development Journal, Volume 22, Issue 7, P315 – 320
2. Bass, B. M. (1990). From Transactional to Transformational Leadership : Learning to Share the Vision. Organizational Dynamics, Winter, P22
3. Bass, B. M.(1990). Bass and Stogdills Handbook of Leadership: Theory, Research, and Managerial Application. New York: Free Press.
4. Baron, R. M. and Kenny, D. A. (1986). The Moderator-Mediator variable distinction in social psychological research: conceptual, strategy, and statistical considerations. Journal of Personality and Social Psychology, Volume 51, Issue 6, P1173-P1182.
5. Bishop, J. W., Scott, K. D. and Burroughs, S. M. (2000). Support, commitment, and employee outcomes in a team environment. Journal of Management, Volume 26, Issue 6, P1113-113
6. Burns, J. M. (1987). Leadership.” N.Y.:Harper & Row.
7. Bryde, D. J. (2003). Modelling project management performance. International Journal of Quality & Reliability Management, Volume 20, Issue 2, P229 – 254
8. Clarke, N. (2006). The relationships between network commitment, its antecedents and network performance. Management Decision, Volume 44, Issue 9, P1183 – 1205.
9. Conger, J.A. & Kanungo, R.N.(1988). Behavioral dimensions of charismatic leadership. In J.A. Conger, R.N. Kanungo and Associates. Charistic Leadership. San Francisco : Jossey-Bass, P91.
10. Dannhauser, Z. and Boshoff, A. B. (2006). The relationships between servant leadership, trust, team commitment and demographic variables. School of Leadership Study, Servant Leadership Research Roundtable , August 2006
11. Dov Dvira, Tzvi Razb and Aaron J(2003). Shenharc. An empirical analysis of the relationship between project planning and project success. International Journal of Project Management, Volume 21, P89–P95.
12. Dulewicz, V. and Higgs, M. (2004). Assessing leadership styles and organisational context. Journal of Managerial Psychology, Volume 20, Issue 2, P105-123
13. Dulewicz, V. and Higgs, M. (2005). Leadership dimensions questionnaire: organization context, leadership performance and follower commitment. Henley Management College, Henley research note
14. Emiliani, M.L. (2003). Linking leaders’ beliefs to their behaviors and competencies. Journal of Management Decision, Volume 41, Issue 9, P893 – 910
15. Fieldler, F(1967). A Theory of Leadership Effectiveness. New York :McGraw-Hill.
16. Freeman M, Beale P.(1992). Measuring project success. Project Management Journal, Volume 23, Issue 1, P8–P17.
17. Foote, D. A. and Tang, L. P. T. (2008). Job satisfaction and organizational citizenship behavior (OCB): Does team commitment make a difference in self-directed teams Management Decision Journal, Volume 46, Issue 6, P933-947
18. Goleman D, Boyatzis RE, McKee A (2002). The new leaders. Cambridge (MA): Harvard Business School Press.
19. Hersey, P. & K. H. Blanchard (1969). Life Cycle Theory of Leadership. Training and Development Journal, Volume 23, P26-P34
20. House, R. J. and Mitchell, T. R. (1974). Path-Goal Theory of Leadership. Journal of Contemporary Business, Volume 3, Issue 4, P81.
21. Hoy, W. K., and Miskel, C. G. (2001). Educational administration: Theory, research and practices (6th ed.). New York, NY : McGraw-Hill.
22. Hsu, S. Y. and Mujtaba, B. G. (2007). Team transformational leadership, trust, satisfaction, and commitment: the testing of a structural equation model in software development teams. Review of Business Information Systems, Volume 11, Number 3, P17-28
23. Jokinen, T. (2005). Global leadership competencies: a review and discussion. Journal of European Industrial Training, Volume 29, Issue 3, P199 – 216
24. Lee, J. (2005). Effects of leadership and leader-member exchange on commitment. Leadership & Organization Development Journal, Volume 26, Issue 8, P655 – 672
25. Lee-Kelley L and Leong KL (2003). Turner’s five functions of project-based management and situational leadership in IT services projects. Journal of Project Manage, Volume 21, Issue 8, P583–P591.
26. Limsila, K. and Ogunlana, S. O. (2008). Performance and leadership outcome correlates of leadership styles and subordinate commitment. Engineering, Construction and Architectural Management, Volume 15, Issue 2, P164 – 184
27. Lipovetsky S, Tishler A, Dvir D.and Shenhar, A.(1997) The relative importance of defense projects success dimensions. R&D Management, Volume 27, Issue 2, P97–P106.
28. Mullera, R. and Turnerb, R. (2007). The Influence of Project Managers on Project Success Criteria and Project Success by Type of Project. European Management Journal, Volume 25, Issue 4, P298-309
29. Paynea, J. H. and Turnerb, J. R. (1999). Company-wide project management: the planning and control of programs of projects of different type. International Journal of Project Management, Volume 17, Issue 1, P55-59
30. Pinto JK and Mantel SJ (1990). The causes of project failure. IEEE Transactions on Engineering Management, Volume 37, Issue 4, P269–P276.
31. Powell, A., Galvin, J. and Piccoli, G. (2006). Antecedents to team member commitment from near and far: A comparison between collocated and virtual teams. Information Technology & People, Volume 19, Issue 4, P299 – 322
32. Ralf Müller, J. and Turner, R. (2005). Matching the project manager’ s leadership style to project type. International Journal of Project Management, Volume 25, Issue 1, January 2007, P 21-32
33. Shaw, J. D., Delery, J. E. and Abdulla, M. H. A.(2003). Organizational commitment and performance among guest workers and citizens of an Arab country. Journal of Business Research, Volume 56, Issue 12, P1021-1030
34. Shenhar AJ, Dvir D and Levy O (1997). Mapping the dimensions of project success. Project Management Journal, Volume 28, Issue 2, P5–P13.
35. Swiercz, P. M. and Lydon, S. R. (2002). Entrepreneurial leadership in high-tech firms: a field study. Leadership & Organization Development Journal, Volume 23, Issue 7, P389-389
36. Thomas W. Ferratt, Sanjay Ahire and Prabuddha De (2006). Achieving Success in Large Project: Implications from a Study of ERP Implementations. Interfaces, Volume 36, Issue 5, P458-P469.
37. Wortzel R.(1979) New Life Style Determinants of Women’s Food Shopping Behavior. Journal of Marketing, Volume 43, P28-P29.
38. Yousef, D. A. (2000). Organizational commitment: a mediator of the relationships of leadership behavior with job satisfaction and performance in a non-western country. Journal of Managerial Psychology, Volume 15, Issue 1, P6-24
論文使用權限
  • 同意紙本無償授權給館內讀者為學術之目的重製使用,於2012-06-24公開。
  • 同意授權瀏覽/列印電子全文服務,於2012-06-24起公開。


  • 若您有任何疑問,請與我們聯絡!
    圖書館: 請來電 (02)2621-5656 轉 2281 或 來信