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系統識別號 U0002-2006200610560200
中文論文名稱 分析資訊專業技能與生涯錨對資管人力供需的影響
英文論文名稱 The Impact of IS Professional Skills and Career Anchors on the Supply and Demand of IS Personnel
校院名稱 淡江大學
系所名稱(中) 資訊管理學系碩士班
系所名稱(英) Department of Information Management
學年度 94
學期 2
出版年 95
研究生中文姓名 黃維康
研究生英文姓名 Wei-Kang Huang
學號 692521163
學位類別 碩士
語文別 中文
口試日期 2006-05-20
論文頁數 72頁
口試委員 指導教授-游佳萍
委員-鄭毅萍
委員-李瑞元
委員-梁德昭
中文關鍵字 資訊技能  生涯錨  人力供需 
英文關鍵字 IS skills  Career anchor  Human resources 
學科別分類 學科別社會科學管理學
學科別社會科學資訊科學
中文摘要 受到資訊科技高度發展的影響,企業組織對於資訊技術的仰賴日益增加,因此,資訊人員扮演的角色也越來越重要。一個值得討論的議題是,資管教育所培育出來的學生,是否滿足企業組織的需求。我們將以資管人員必備的專業技能,與他們期望的生涯錨類型,來探究此問題。目的如下:(1)資訊管理系所學生熟悉的技能,與資訊人員必備的技能,是否存在差異。(2)資訊管理系所學生與資訊人員的生涯錨分佈,是否有差異。
本研究回收樣本有236份來自資管系所的學生,另外103份則來自資訊從業人員。研究結果發現,在這十三項資訊人員必備的技能中,除了「辦公室自動化」之外,都有顯著的差異,尤其是「人際溝通技巧」。這表示產學界對資訊技能的重要性認知仍舊存在歧異。而學生與企業人士的生涯錨類型,分佈狀況大略一致,這代表資管系所的學生具備從事資訊產業的特質。另外,我們也引用了企管理論中的SWOT工具來分析問卷結果,並針對學生面臨的優勢與劣勢提出一些建議。最後,期望本研究的結果能作為政府與學校在規劃整體資訊管理學程的一個導引與參考。
英文摘要 Owing to the development of information technology, organizations are now relying heavily on information technique. In another word, IS employees play important roles on critical business processes. Thus, it is an interesting issue to reveal the supply and demand of IS personnel. In this article, we focus on the essential skills and career anchors of IS personnel. The purposes of this research are to compare IS skills which IS practitioners might consider important with which IS students might familiar and to investigate diffirent career anchors between IS students and employees.

We adopt questionnaires to collect 236 IS students and 103 IS employees. Our
findings are: first, except Office Application, there are significant differences among
thirteen requisite skills. Indeed, the SWOT analysis bring out the strength and
weekness of the IS traning program. Second, students have the similary career
anchors with employees. This evidence shows IS students have potential to join IS
industry because they share the same vale and attidutes with the employment in the IS
industry. Finally, some recommendations for design of IS curricula are offered to
guide the government or academia.
論文目次 目錄
1.緒論 1
1.1研究動機 1
1.2研究目的 5
2.1資訊管理學程的目標與演進 7
2.1.1國外的課程演進 7
2.1.2國內課程的演進 11
2.2企業對資訊人員的技能需求 14
2.2.1國外的研究 14
2.2.2國內的研究 17
2.3生涯錨在資訊領域之研究 20
2.3.1國外的研究 20
2.3.2國內的研究 23
3.研究方法 27
3.1研究對象與資料收集方法 27
3.2資訊專業技能的測量 29
3.3生涯錨的測量 29
3.4信效度分析 31
4.資料分析 34
4.1信效度分析 34
4.2樣本結構分析 36
4.3資訊技能比較與分析 38
4.3.1資訊技能比較 38
4.3.2資訊技能分析 39
4.3.3生涯錨比較 50
5.討論 54
6.結論 58
7.參考文獻 60
附錄(一) 資管系所學生 65
附錄(二) 資訊從業人員 68
附錄(三) 生涯錨問項 71

表目錄
表 1資訊管理學士課程(國外的) 9
表 2 IS課程標準演進 10
表 3資訊管理學士課程(國內的) 11
表 4國內外資管課程差異比較 13
表 5資訊人員知識與技能分類(國外的) 15
表 6 資訊人員必備的技能趨勢(國外的) 17
表 7資訊人員知識與技能分類(國內的) 18
表 8資訊人員知識與技能分類(國內外的差異) 19
表 9生涯錨的演進 22
表 10前測區別效度結果 32
表 11生涯錨-轉軸後成分矩陣 33
表 12信效度結果 34
表 13生涯錨-轉軸後成分矩陣 35
表 14學生基本資料 36
表 15資訊從業人員基本資料 36
表 16 ANOVA 37
表 17資訊專業技能比較表(學生與企業人士) 39
表 18生涯錨比較表(學生與企業人士) 52
表 19資訊技能SWOT分析考量面向 55
表 20生涯錨SWOT分析考量面向 57

圖目錄
圖 1資訊人員生涯錨分佈 23
圖 2中華民國資訊經理人協會主要生涯錨分佈 25
圖 3資訊人員主要生涯錨分佈 25
圖 4資訊人員生涯錨分佈差異性(台灣與美國) 26
圖 5資訊從業人員產業別分佈圖 28
圖 6性別資料比較(學生與企業) 37
圖 7資訊專業技能比較(學生與企業人士) 40
圖 8資訊專業技能比較(一致的) 42
圖 9資訊專業技能比較(一致的) 42
圖 10資訊專業技能比較(一致的) 43
圖 11資訊專業技能比較(一致的) 43
圖 12資訊專業技能比較(一致的) 44
圖 13資訊專業技能比較(一致的) 44
圖 14資訊專業技能比較(完全不一致) 46
圖 15資訊專業技能比較(完全不一致) 46
圖 16資訊專業技能比較(部分不一致) 48
圖 17資訊專業技能比較(部分不一致) 48
圖 18資訊專業技能比較(部分不一致) 49
圖 19資訊專業技能比較(部分不一致) 49
圖 20生涯錨型態比較(學生與企業人士) 53

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