§ 瀏覽學位論文書目資料
  
系統識別號 U0002-1907201302570200
DOI 10.6846/TKU.2013.00724
論文名稱(中文) 知覺價值、訂價策略說服知識對社群媒體遊戲付費意願之影響
論文名稱(英文) The Effects of Perceived Value and Pricing Tactics Persuasion Knowledge on Purchase Intention of Social Media Game
第三語言論文名稱
校院名稱 淡江大學
系所名稱(中文) 管理科學學系碩士班
系所名稱(英文) Master's Program, Department of Management Sciences
外國學位學校名稱
外國學位學院名稱
外國學位研究所名稱
學年度 101
學期 2
出版年 102
研究生(中文) 陳妍岑
研究生(英文) Yen-Tsen Chen
學號 600620768
學位類別 碩士
語言別 英文
第二語言別
口試日期 2013-06-27
論文頁數 78頁
口試委員 指導教授 - 陳水蓮
委員 - 康信鴻
委員 - 陳怡妃
關鍵字(中) 社群媒體遊戲
說服知識
訂價策略說服知識
知覺價值
價值權益
推/拉式溝通
付費意願
關鍵字(英) Social Media game
Persuasion Knowledge
Subjective Pricing Tactics Persuasion Knowledge
Perceived Value
Value Equity
Push/Pull Communication
Purchase Intention
第三語言關鍵字
學科別分類
中文摘要
近年來,全球行動裝置呈現快速的成長,帶動行動應用程式的高度發展,促使廠商可提供消費者更多的行動服務。根據資策會MIC(2012)的調查,全球行動遊戲的市場規模預估到2015年將達到150億美元,結合行動裝置玩社群遊戲將是網路娛樂產業未來重要的服務趨勢,具無限娛樂商機。隨著消費者獲得知識的來源與本身對廠商、產品知識的透明化,消費者使用說服知識與對廠商的遊戲訂價策略說服知識(Pricing Tactic Persuasion Knowledge, PTPK)是影響玩家是否願意付費購買社群媒體遊戲的重要因素,因此本研究將應用說服知識(Persuasion Knowledge)理論,以模型一探討知覺價值與訂價策略說服知識對消費者的價值權益和付費意願之影響,模型二進一步以說服知識與推/拉式溝通作為干擾變數,以瞭解社群媒體遊戲對於消費者之價值權益。除具學術重要性外,實務上,可以協助遊戲開發商辨識消費者對社群媒體遊戲付費意願之實際原因,以調整其策略,進而增加營收。本研究委託市調公司以網路問卷形式進行問卷發放,以曾經使用過社群媒體遊戲者為研究對象,回收之有效樣本共計為778份,以AMOS17.0統計軟體進行相關信、效度分析,並以結構方程式進行假設檢定。實證結果如下:一、社交價值、貨幣價值、知識價值與訂價策略說服知識對價值權益具有顯著正向影響;二、功能價值與情感價值對價值權益無正向顯著影響; 三、價值權益對付費意願具有顯著正向影響;四、說服知識對貨幣價值與價值權益具有顯著干擾效果;四、推/拉式溝通對知覺價值與價值權益無顯著干擾效果。最後,本研究綜合研究結果提出管理與理論意涵,並對後續研究者提出建議,提供評估社群媒體遊戲付費之企業實務與學術研究者作為未來參考。
英文摘要
According to the Market Intelligence and Consulting Institute (MIC; 2012) in Taiwan, the scale of the global mobile game market will exceed 15 billion dollars from $10.5 billion in 2011 to $15.2 billion in 2015, implying the enormous commercial potential. People prefer to using free products and companies strive to make profits, thus forming the persuasive intention. This study develops the framework for social media games according to the theory of persuasion knowledge (Friestad & Wright, 1994) and subjective pricing tactics persuasion knowledge (SPTPK). Model 1 examined the factors of perceived value, SPTPK, and value equity on purchase intention. Model 2 considered persuasion knowledge and push/pull communication as moderating variables. This research commissioned a professional survey company in Taiwan to collect online questionnaires for surveying purchase intention on social media games. AMOS 17.0 statistical software was employed to analyze the reliability and validity of the measurements. The research hypotheses were examines by structural equation modeling (SEM), which supported certain of the hypotheses. Social value, monetary value, epistemic value, and SPTPK have significant positive effect on value equity, and value equity positively affects purchase intention. Functional value and emotional value have no significant effect on value equity. Persuasion knowledge has significant moderating effect between monetary value and value equity. Push and pull communication have no moderating effects between perceived values and value equity. Finally, theoretical and practical implications are provided for future research.
第三語言摘要
論文目次
Table of Contents	I
List of Tables	IV
List of Figures	V
Chapter 1 Introduction	1
1.1 Overview	1
1.2 Research Objectives	3
1.3 Research Process and Thesis Organization	4
Chapter 2 Literature review	6
2.1 Persuasion Knowledge	6
2.2 Subjective Pricing Tactics Persuasion Knowledge	8
2.3 Perceived Value	10
2.3.1 Functional value	12
2.3.2 Emotional value	13
2.3.3 Social value	14
2.3.4 Monetary value	15
2.3.5 Epistemic value	16
2.4. Value Equity	17
2.5 Purchase Intentions	18
2.6 Push/Pull Communication	19
2.7 Relationship between Perceived Value and Value Equity	21
2.7.1 Relationship between Functional Value and Value Equity	21
2.7.2 Relationship between Emotional Value and Value Equity	22
2.7.3 Relationship between Social Value and Value Equity	23
2.7.4 Relationship between Monetary Value and Value Equity	24
2.7.5 Relationship between Epistemic Value and Value Equity	24
2.8 Relationship between SPTPK and Value Equity	25
2.9 Relationship between Value Equity and Purchase Intention	26
2.10 Moderating Effect	27
2.10.1 Moderating Effect: Persuasion Knowledge	27
2.10.2 Moderating Effect: Push/Pull communication	29
Chapter 3 Research Methodology	31
3.1 Research Setting	32
3.2 Measurement development	33
3.3Questionnaire Design and Pre-test	34
3.4 Data Collection and Sampling	35
3.5 Data Analysis Method	35
3.5.1 Descriptive statistics analysis	36
3.5.2 Model Fit Analysis	36
3.5.3 Reliability and Validity analysis	36
3.5.4 Structural Equation Model	37
Chapter 4 Data Analysis Methodology and Results	38
4.1 Sampling and respondent profile	38
4.2 CFA and Model Fit	39
4.3 Reliability Analysis	41
4.4 Validity Analysis	43
4.4.1 Convergent Validity	43
4.4.2 Discriminative Validity	44
4.5 Structural Equation Model Analysis	48
4.5.1 Overall Model Validation	48
4.5.2 Structural Equation Model Evaluation of the Hypothesis Test	49
4.6 Moderating Effect	53
4.6.1 The Moderating Role of Persuasion Knowledge	53
4.6.2 The Moderating Role of Push/Pull Communication	55
Chapter 5 Conclusion and Implications	57
5.1 Discussion	57
5.2 Theoretical Implications	59
5.3 Managerial Implications	61
5.4 Limitations and Future Research	62
Reference	64
Appendix	75
List of Tables
Table 3.1 Sources of the Measure Items	34
Table 3.2 Questionnaire and Return	35
Table 4.1 Demographic Variables of the participants’ profiles	39
Table 4.2 Analysis of Measurement Accuracy	41
Table 4.3 Analysis of Measurement Accuracy Analysis: Model 1	42
Table 4.4 Analysis of Measurement Accuracy Analysis: Model 2	43
Table 4.5 Analysis of the Difference of Chi-square, AVE and squared correlation: Model 1	45
Table 4.6 Analysis of the Difference of Chi-square, AVE and squared correlation: Model 2	46
Table 4.7 Analysis of Discriminent Validity: Model 1	47
Table 4.8 Analysis of Discriminent Validity: Model 2	48
Table 4.9 Analysis of Goodness-of-fit measures: Model 1 and Model 2	49
Table 4.10 Hypothesis Test Analysis: Model 1	51
Table 4.11 Hypothesis Test Analysis: Model 2	51
Table 4.12 Invariance tests across persuasion knowledge	55
Table 4.13 Invariance tests across push and pull communication	56
Table 5.1 Analysis of hypothesis test	58
List of Figures 
Figure 1.1 Research Process	5
Figure 2.1 Persuasion Knowledge Model	8
Figure 3.1 Research Conceptual Framework: Model 1	31
Figure 3.2 Research Conceptual Framework of Moderating Effects: Model 2	32
Figure 4.1 Structural Equation Modeling Analysis: Model 1	52
Figure 4.2 Structural Equation Modeling Analysis: Model 2	53
參考文獻
1.Adelman, P.K. (1987). Occupational complexity, control, and personal Income: Their relation to psychological well-being in men and women. Journal of Applied Psychology, 72 (4), 529-537.
2.Alba, J.W., & Hutchinson, J. W. (2000). Knowledge calibration: What consumers know and what they think they know. Journal of Consumer Research, 27, 123-56.
3.Al-Sabbahy, H. Z., Ekinci, Y., & Riley, M. (2004). An investigation of perceived value dimensions: Implications for hospitality research. Journal of Travel Research, 42 (3), 226-234. 
4.Anderson, C. (2009). Free: The future of a radical price. New York: Hyperion Books.
5.Anderson, J.C. & Gerbing, D.W. (1988). An updated paradigm for scale development incorporating unidimensionality and its assessment. Journail of Marketing Research, 25 (2), 186-192. 
5.Arnold, M. B. (1960). Emotion and personality. New York: Columbia University Press.
6.Bagozzi, R. P. & Yi, Y. (1988). On the Evaluation of Structural Equation Models. Academic of Marketing Science, 16 (11), 76-94.
7.Barlow, J., & Maul, D. (2000). Emotional value. eds, San Francisco, CA: Berrett.
8.Beauvois, J.L., & Depret, E., 2008. What about social value? European Journal of Psychology of Education 23, 493–500
9.Belch, G. E., & Belch, M.A. (1998). Advertising and promotion: An integrated marketing communications approach. New York: McGraw-Hill.
10.Bodner, G. M. (1986). Constructivism: A theory of knowledge, Journal of Chemical Education, 63, 873-878.
11.Bodnar, K. (2011). 13 mind-bending social media marketing statistics. Retrieved March 19, 2013, from http://blog.hubspot.com/blog/tabid/6307/bid/23865/13-Mind-Bending-Social-Media-Marketing-Statistics.aspx
12.Bolton, R. N., & Drew, J. H. (1991). A multistage model of customers’ assessments of service quality and value. Journal of Consumer Research, 17 (4), 375-384.
13.Bolton, L. E.,Warlop, L., & Alba, J. W, (2003). Consumer Perceptions of Price (Un)fairness. Journal of Consumer Research, 29, 474–491.
14.Brandt, E., Messeter, J., & Binder, T. (2008). Formatting design dialogues – games and participation. CoDesign, 4(1), 51–64.
15.Burnkrant, R. E. & Page, T. J. JR. (1982). An examination of the convergent, discriminant, and predictive validity of fishbein’s behavioral intention model. Journal of Marketing Research, 19, 550-561.
16.Carlson, J. P., Bearden, W. O., & Hardesty, D. M. (2007). Influences on what consumers know and what they think they know regarding marketer pricing tactics. Psychology & Marketing, 24 (2), 117-142.
17.Campbell, M. C. (1995). When attention-getting advertising tactics elicit consumer inferences of manipulative intent: The importance of balancing benefits and investments. Journal of Consumer Psychology, 4 (3), 225-254. 
18.Campbell, M.C. (1999). Perceptions of Price Unfairness: Antecedents and Consequences. Journal of Marketing Research, 36, 187–199.
19.Campbell, M. C., & Kirmani, A. (2000). Consumers’ use of persuasion knowledge: The effect of accessibility and cognitive capacity on perceptions of an influence agent. Journal of Consumer Research, 27 (1), 69-83.
20.Chan, Y. Y. (2009). The effects of persuasion knowledge on click-through of keyword search ads: Moderating role of search task and perceived fairness. Journalism and Mass Communication Quarterly, 86 (2), 401-418.
21.Chandon, P., Morwitz, V. G., & Reinartz, W. J., (2005). Do Intentions Really Predict Behavior? Self-Generated Validity Effects in Survey Research. Journal of Marketing, 69 (2), 1-14.
22.Chen, Q., & Wells, W. D. (1999). Attitude toward the site. Journal of Advertising Research, 39 (5), 27–38.
23.Chen, Q., Clifford, S. J., & Wells, W. D. (2002). Attitude toward the site II: New information. Journal of Advertising Research, 42 (2), 33–45.
24.Chen, P. T., & Hu, H. H. (2010). The effect of relational benefits on perceived value in relation to customer loyalty: An empirical study in the Australian coffee outlets industry. International Journal of Hospitality Management, 29, 405-412.
25.Chen, W. (2013). Perceived value of a community supported agriculture (CSA) working share: The construct and its dimensions. Appetite, 62 (1), 37-49.
26.Chu, C.W., & Lu, H. P. (2007). Factors influencing online music purchase intention in Taiwan: An empirical study based on the value–intention framework. Internet Research, 17(2), 139–155.
27.Cortellessa, V., D’Ambrogio, A., & Iazeolla, G. (2001). Automatic derivation of software performance models from CASE documents. Performance Evaluation, 45, 81-105.
28.Cronin, J. J. JR., Brady, M. K., & Hult, G. T. M. (2000). Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments. Journal of Retailing, 76 (2), 193-218.
29.Darke, P.R., & Ritchie, R.J.B. (2007). The defensive consumer: Advertising deception, defensive processing, and distrust. Journal of Marketing Research, 44 (1), 114-127.
30.Deng, Z., Lu, Y., Wei, K.K., & Zhang, J. (2010). Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China. International Journal of Information Management, 30, 289-300. 
31.Doll, W. J., Xia, W., & Torkzadeh, G. A. (1994). A confirmatory factor analysis of the end-user computing satisfaction instrument. MIS Quarterly, 18, 453–461.
32.Donovan, R.J., Rossiter, J.R., Marcoolyn, R.G., & Nesdale, A. (1994). Store atmosphere and purchasing behavior. Journal of Retailing, 70, 283–294
33.Dubois, N. (2010). Theory of the social value of persons applied to organizations: Typologies of “good” leaders and recruitment. Revue europeenne de psychologie appliquee, 60, 255–266.
34.Eggert, A., & Ulaga, W. (2002). Customer perceived value: a substitute for satisfaction in business markets? Journal of Business and Industrial Marketing, 17 (2/3), 107–118.
35.Fornell, C. L., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18 (1), 39-50.
36.Foxall, G.R., & Greenley, G.E. (1999). Consumers’ emotional responses to service environments. Journal of Business Research, 46 (2), 149-158. 
37.Friestad, M., & Wright, P. (1994). The persuasion knowledge model: How people cope with persuasion attempts. Journal of Consumer Research, 21, 1-31.
38.Grewal, D., & Bzker, J. (1994). Do retail environment factors affect consumers’ price acceptability? An empirical examination. International Journal of Research in Marketing, 12 (2), 110-122.
39.Hair, J. F. Jr., Black, W. C., Babin, B. J. and Anderson, R. E. (2010). Multivariate Data Analysis, (7th Ed.). Prentice Hall, Upper Saddle River, NJ.
40.Hardesty, D.M., Bearden, W.O., & Carlson, J.P. (2007). Persuasion knowledge and consumer reactions to pricing tactics. Journal of Retailing, 83, 199-210.
41.Hausman, A.V., & Siekpe, J.S. (2009). The effect of web interface features on consumer online purchase intentions. J Bus Res, 62 (1), 5-13.
42.Hightower, R., Brady, M.K., & Baker, T.L. (2002). Investigating the role of the physical environment in hedonic service consumption: an exploratory study of sporting events. Journal of Business Research, 55, 697-707.
43.Holbrook, M. B. (1999), Consumer value: A framework for analysis and research. Routledge, New York, NY.
44.Hu, L., & Bentler, P. (1999). Cutoff criteria for fit indices in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6, 1–55.
45.Jang, I., Park, J., & Seong, P. (2012). An empirical study on the relationships between functional performance measure and task performance measure in NPP MCR. Annals of Nuclear Energy, 42, 96-103.
46.Kachersky, L. (2011). Reduce content or raise price? The impact of persuasion knowledge and unit price increase tactics on retailer and product brand attitudes. Journal of Retailing, 87 (4), 479-488.
47.Kaplan, A. M. (2012). If you love something, let it go mobile: Mobile marketing and mobile social media 4 X4. Business Horizons, 55, 129-139.
48.Kim, J. & Park, J. (2005). A consumer shopping channel extension model: attitude shift toward the online store. Journal of Fashion Marketing and Management, 9 (1), 106-121.
49.Kim, H.J., & Lee, H.Z. (2009). The effect of well-being, consumer value orientations, perceived value and brand preference on purchase intention of environment-friendly cosmetics. J Korean Soc Clothing Ind, 15 (1), 327-348.
50.Kim, J., Kim, J.E., & Johnson, K.K.P. (2010). The customer-salesperson relationship and sales effectiveness in luxury fashion stores: the role of self- monitoring. J Glob Fashion Mark, 1 (4), 230-239.
51.Kim, J. U., Kim, W. J., & Park, S. C. (2010). Consumer perceptions on web advertisements and motivation factors to purchase in the online shopping. Computer in Human Behavior, 26, 1208-1222.
52.Kim, A.J., & Ko, E. (2012). Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand. Journal of Business Research, 65 (10), 1480-1486.
53.Kotler, P., & Keller, K. L. (2006). Marketing Management. Upper Saddle River, NJ: Pearson Prentice-Hall.
54.Kuhlman, D. M., & Marshello, A. F. J. (1975). Individual differences in game motivation as moderators of preprogrammed strategic effects in prisoner’s dilemma. Journal of Personality and Social Psychology, 32, 922–931.
55.Kyle, G., Graefe, A., Manning, R., & Bacon, J. (2004). Effects of place attachment on users’ perceptions of social and environmental conditions in a natural setting. Journal of Environmental Psychology, 24 (2), 213-225.
56.Levy, M., & Weitz, B. A. (2001). Retailing Management. New York, NY: McGraw-Hill.
57.Lewis, R. C., & Booms, B. H. (1983). The marketing aspects of service quality. In Emerging Perspectives in Services Marketing. Eds. L. L. Berry, G. L. Shostack, and G. Upah. Chicago: American Marketing
Association, 99-107.
58.Lichtenstein, D.R., Netemeyer, R.G., & Burton, S. (1990). Distinguishing coupon proneness from value consciousness: An acquisition-transaction utility theory perspective. Journal of Marketing, 54, 54-67.
59.Lim, H., Widdows, R., & Park, J. (2006). M-loyalty: Winning strategies for mobile carriers. Journal of Consumer Marketing, 23 (4), 208–218.
60.Livingstone, S., & Helsper, E.J. (2006). Does advertising literacy mediate the effects of advertising on children: A critical examination of two linked research literatures in relation to obesity and food choice. The Journal of Communication, 56 (3), 560-584.
61.Lutz, R. (1986). Quality is as quality does: an attitudinal perspective on consumer quality judgments, presentation to the Marketing Science Institute Trustees’ Meeting, Cambridge, MA.
62.Merisavo, M., Kajalo, S., Karjaluoto, H., Virtanen, V., Salmenkivi, S., Raulas, M. & Leppaniemi, M. (2007). An empirical study of the drivers of consumer acceptance of mobile advertising. Journal of Interactive Advertising, 7 (2), 41-50.
63.MIC. (2012). The scale of global mobile game market will exceed 15 billion dollars. Market Intelligence and Consulting Institute. Retrieved December 13, 2012, from http://www.iii.org.tw/Service/3_1_4_c.aspx?id=591
64.Nunnally, J. C. (1978). Psychometric Theory. New York: McGraw hill.
65.Oliver, R. L., & DeSarbo, W.S. (1988). Response determinants in satisfaction judgments. Journal of Consumer Research, 14 (4), 495-507.
66.Olshavsky, R.W. (1985). Perceived quality in consumer decision making: an integrated theoretical perspective, in Perceived quality, J. Jacoby and L. Olson, eds. Lexington, MA: Lexington Books, 3-29.
67.Olson, J.C. (1978). Inferential belief formation in the cue utilization process, Ann Arbor, MI: Association for Consumer Research, 706-713.
68.Park, E. J., Kim, E.Y., & Forney, J.C. (2006). A structural model of fashion-oriented impulse buying behavior. Journal of Fashion Marketing and Management, 10 (4), 433-446.
69.Park, B. W., & Lee, K. C. (2011). Exploring the value of purchasing online game items. Computers in Human Behavior, 27, 2178-2185.
70.Petrick, J. F. (2002). Development of a multi-dimensional scale for measuring the perceived value of a service. Journal of Leisure Research, 34 (2), 119-134.
71.Pillai, K. G., & Hofacker, C. (2007). Calibration of consumer knowledge of the web. International Journal of Research in Marketing, 24, 254-267.
72.Pillai, K. G., & Kumar, V. (2012). Differential effects of value consciousness and coupon proneness on consumers’ persuasion knowledge of pricing tactics. Journal of Retailing, 88 (1), 20-33.
73.Poddar, A., Donthu, N., & Wei, Y. (2009). Web site customer orientation, web site quality, and purchase intentions: the role of web site personality. J Bus Res, 62, 441-450.
74.Pritchard, D. (2007). Recent work on epistemic value. American Philosophical Quarterly, 44 (2), 85-110.
75.Razmdoost, K. (2011). The effect of consumer calibration on consumer value: conceptualization and philosophical implications. 20th EDAMBA Summer Academy.
76.Reijmersdal, E. A. V., Rozendaal, E., & Buijzen, M. (2012). Effects of prominence, involvement, and persuasion knowledge in children’s cognitive and affective responses to advergames. Journal of Interactive Marketing, 26 (1), 33-42.
77.Rust, R.T., Zeithaml, V.A., & Lemon, K.N.(2000). Driving customer equity: How customer lifetime value is reshaping corporate strategy. New York: Free Press.
78.Rust, R. T., Lemon, K. N., & Zeithaml, V.A. (2001). What drives customer equity. Marketing Management, 10 (1), 20-25.
79.Rust, R. T., Lemon, K. N., & Zeithaml, V.A. (2004). Return on Marketing: Using customer equity to focus marketing strategy. Journal of Marketing, 68 (1), 109-127.
80.Sa’ nchez, J., Callarisa, L., Rodrı’guez, R.M., & Moliner, M.A. (2006). Perceived value of the purchase of a tourism product. Tourism Management, 27 (3), 394-409.
81.Schiffman, L. G., & Kanuk, L. L. (2009). Consumer Behavior. Upper Saddle River, NJ: Prentice Hall.
82.Silveira, C.S., Oliveira, M.O.R., & Luce, F.B. (2012). Customer equity and market value: Two methods, same results. Journal of Business Research, 65, 1752-1758.
83.Sheth, J.N., Newman, B.I., & Gross, B.L. (1991). Why we buy what we buy: a theory of consumption values. Journal of Business Research, 22 (2), 171-186.
84.Sweeney, J.C., & Soutar, G.N. (2001). Consumer perceived value: the development of a multiple item scale. Journal of Retailing, 77 (2), 203-220.
85.Tsang, M. M., Ho, S. C., & Liang, T. P. (2004). Consumer attitudes toward mobile advertising: An empirical study. International Journal of Electronic Commerce, 8 (3), 65-78. 
86.Unni, R., & Harmon, R. (2007). Perceived effectiveness of push vs. pull mobile locationbased advertising. Journal of Interactive Advertising, 7 (2), 28-40.
87.Vogel, V., Evanschitzky, H., & Ramaseshan, B. (2008). Customer-equity drivers and future sales. Journal of Marketing, 72 (6), 98–108.
88.Van Prooijen, J.-W., De Cremer, D., Van Beest, I., Stahl, T., Van Dilke, M., & Van Lange, P.A.M. (2008). The egocentric nature of procedural justice: Social value orientation as moderatorof reactions to decision-making procedures. Journal of Experimental Social Psychology, 44, 1303-1315.
89.Van Lange, P. A. M. (1999). The pursuit of joint outcomes and equality in outcomes: An integrative model of social value orientation. Journal of Personality and Social Psychology, 77 (2), 337–349.
90.Von Glasersfeld, E. (1984). The Invented Reality: How Do We Know What We Believe We Know? Watzlawick, P., Ed.: Norton.
91.Wang, Y. S., Yeh, C. H., & Liao, Y. W. (2013). What drives purchase intention in the context of online content services? The moderating role of ethical self-efficacy for online piracy. International Journal of Information Management, 33, 199-208.
92.Wannapon S., Sarawadee P., & Nagul C. (2012). The study on the effect of Facebook’s social network features toward intention to buy on F-commerce in Thailand. The Proceedings of 2012 IEEE/IPSJ 12th International symposium on applications and the Internet, 1-6.
93.Woodruff, R. B. (1997). Customer value: The next source for competitive advantage. Journal of the Academy of Marketing Science, 25, 139-153.
94.Wright, P., Friestad, M., & Boush, D.M. (2005). The development of marketplace persuasion knowledge in children, adolescents, and young adults. Journal of Public Policy & Marketing, 24 (2), 222-233.
95.Zeithaml, V.A., & Berry, L. (1987). The Time Consciousness of Supermarket Shoppers. Working paper, Texas A&M University. 
96.Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52 (3), 2–22.
論文全文使用權限
校內
紙本論文於授權書繳交後5年公開
同意電子論文全文授權校園內公開
校內電子論文於授權書繳交後5年公開
校外
同意授權
校外電子論文於授權書繳交後5年公開

如有問題,歡迎洽詢!
圖書館數位資訊組 (02)2621-5656 轉 2487 或 來信