§ 瀏覽學位論文書目資料
  
系統識別號 U0002-1906201618510400
DOI 10.6846/TKU.2016.00551
論文名稱(中文) 國際企業類型、人力資源策略與外派訓練策略配適之權變架構
論文名稱(英文) A Contingent Framework of the Fit among International Business Types, Human Resource Strategies and Expatriate Training Strategies
第三語言論文名稱
校院名稱 淡江大學
系所名稱(中文) 管理科學學系博士班
系所名稱(英文) Doctoral Program, Department of Management Sciences
外國學位學校名稱
外國學位學院名稱
外國學位研究所名稱
學年度 104
學期 2
出版年 105
研究生(中文) 張哲誠
研究生(英文) Che-Cheng Chang
學號 896620100
學位類別 博士
語言別 繁體中文
第二語言別
口試日期 2016-06-02
論文頁數 80頁
口試委員 指導教授 - 陳海鳴
委員 - 許士軍
委員 - 吳秉恩
委員 - 藍俊雄
委員 - 翁振益
委員 - 曹銳勤
委員 - 陳水蓮
關鍵字(中) 國際企業類型
人力資源策略
外派訓練策略
權變理論
關鍵字(英) internationalization situation
human resource strategy
expatriate training strategy
contingency framework
第三語言關鍵字
學科別分類
中文摘要
許多企業基於持續性競爭優勢的考量,將市場佈局由國內市場拓展為全球市場,企業透過國際經營一方面可降低經營者所認知的營運風險與不確定性,另一方面亦能透過國際間經營獲得市場或利潤的拓展,提昇企業海外營運涉入程度,以因應全球競爭、國內市場飽和、新市場開拓及多角化環境的需求。因此,國際化儼然成為企業在世界各地維持競爭優勢方面最重要的經營策略。並且,在競爭日益激烈的時代,企業走向國際化將會影響其管理方向,經營策略,人力資源管理政策等,使其內部人力資源勢必隨之邁向國際化;為落實企業經營使命以及國際化目標,必須將內部人才派駐至海外子公司執行要務與生活,因此人力資源管理與外派人員被認為是影響國際企業營運的重要因素,而人力資源策略和國際企業類型之間的配適將左右著人力資源管理的效益。
根據權變理論的觀點,本研究透過文獻收集與推導針對不同之國際企業類型建構其人力資源策略架構,以「全球整合壓力」與「回應當地壓力」二構面針對四種國際企業類型區分出相對應的人力資源策略:任務型人力資源策略、紮根型人力資源策略、出口型人力資源策略與嫁接型人力資源策略。隨後,再依照建構而來的人力資源策略類型,大量分析既有之外派人員相關訓練文獻,進一步推導出相對應之外派訓練策略:成長型外派訓練策略、深耕型外派訓練策略、拓展型外派訓練策略與啟發型外派訓練策略;各外派訓練策略除了研擬行前訓練外,更於外派人員執行海外任務過程中提供所謂的支援訓練。經由前述之理論推導結果,本文建構出國際企業類型、人力資源策略與外派訓練策略適配之權變架構。最後本研究自經濟部投資審議委員會2014年之「對外投資事業名錄」挑選4家具代表性之國際企業,以深度訪談方式瞭解各不同類型之國際企業其人力資源策略與外派訓練策略,歸納訪談結果後和理論推導之權變架構進行比對與討論,進而探討管理意涵和後續研究建議。
英文摘要
Many enterprises extend their market setting from domestic markets to global markets based on the sustainable competitive advantage. Through international operations, firms can reduce operating risk and uncertainties, increase profits and expanded market, and also deepen their involvement in foreign markets to better react to global competitions, domestic market saturation, and the need for diversification. Thus, internationalization has become the most crucial business strategy adopted by firms around the world to maintain advantages over competitors in an intensified competitive business environment. In this increasingly competitive era, internationalization of a business requires internationalization of human resources as well because internationalization can affect the management orientations, operational strategies, and human resource management policies. To achieve corporate missions and strategic goals toward internationalization, multinational enterprises (MNEs) have to constantly send their internal employees to overseas subsidiaries to accomplish certain tasks. Human resource management and expriates have been regarded as the essential factor that affects the operation of international businesses. The effects of human resource management depend on the fit between the human resource strategies and international business types.
Based on contingency view, this paper constructed a human resource framework for different international business types from the induction of literature review. Also this research derived four types of human resource strategies consisting of undertaking human resource strategy, live-staking human resource strategy, export human resource strategy and grafting human resource strategy to correspond 4 different international business types based on the dimension of global integration and local responsiveness. Furthermore, this paper analyzed the literature associated with expatriate training and derived four types of expatriate training strategies consisting of growing-up strategy、grounded strategy、broadened strategy and heuristic strategy to correspond different internationalization situation and human resource strategies. Each expatriate training strategy includes “primary training” and “supporting training” to enhance the expatriates’ competence abroad before and during periods of expatriation. A Contingent Framework of the fit among international business types, human resource strategies and expatriate training then established. Finally, we selected 4 presentative international companies from 2014 Outward Investment Directory of Taiwan as in-depth interviews targets to understand the human resource strategy and expatriate training strategy of each company of different international business types. The interview results compare to the induced Contingency Framework to discuss the managerial implication and provide the future research suggestion.
第三語言摘要
論文目次
致謝詞	I
中文提要 III
英文提要 IV
目錄	VI
表目錄	VIII
圖目錄	IX
第一章	緒論	1
1.1	研究動機	1
1.2	研究目的	3
1.3	研究流程	5
第二章	文獻探討	8
2.1	國際企業類型及策略	8
2.2	國際人力資源策略	11
2.3	外派人員與外派訓練	14
2.4	權變理論與策略配適	16
2.5	小結	19
第三章	研究方法	20
3.1	研究方法與步驟	20
3.2	個案選擇與資料收集	22
第四章	國際企業類型、人力資源策略與外派訓練策略配適之權變架構	26
4.1	國際企業類型與人力資源策略配適之探討	27
4.2	國際企業類型與相對應人力資源策略下,外派訓練策略之探討	34
第五章	權變架構與實務案例之比對	43
5.1	M公司之訪談資料整理	43
5.2	B公司之訪談資料整理	45
5.3	F公司之訪談資料整理	48
5.4	G公司之訪談資料整理	51
5.5	權變架構與實務比對結果與討論	53
第六章	結論與意涵	60
6.1	結論	60
6.2	學術貢獻與管理意涵	63
6.3	研究限制與後續研究方向	66
參考文獻	69
附錄:個案公司內部人員訪談大綱	79
表目錄
表4.1	權變架構與實務比對結果彙整表	54
圖目錄
圖1.1	研究流程圖  7
圖4.1	概念推導流程圖	26
圖4.2	國際企業類型與人力資源策略配適之權變架構圖	27
圖4.3	國際企業類型、人力資源策略與外派訓練策略配適之權變架構圖 35
參考文獻
參考文獻
一、中文部份
吳萬益、吳雅蓉和劉界富(2002)。國際企業之「策略性角色」、「組織結
構」、「人力資源策略」與組織績效之關係-在台子公司之實證。輔仁管
理評論,9(1),151-196。
李旭凱(2013)。企業駐外支援系統對外派人員跨文化適應與離職傾向影響之
研究。國立中山大學人力資源管理研究所碩士論文。
林明宏(2002)。我國企業外派人員適應因素及指標建構之研究。長榮管理學
院經營管理研究所碩士論文。
林瑞賢(2010)。跨國性企業外派人員規劃與外派訓練及外派績效之關聯性研
究。真理大學資訊應用學系碩士論文。
陳向明(2002)。社會科學質的研究。臺北:五南。
簡詩怡(1999)。跨國企業外派人員跨文化能力內涵之研究。臺灣師範大學工
業科技教育學系碩士論文。
盧亭均(2006)。回任人員知識分享機制之研究。靜宜大學企業管理研究所碩
士論文。
鍾憶慈、余明助和何正得(2010)。外派幹部之海外適應與留任意願關係研究-
以越南台商為例。工程科技與教育學刊,7(1),1-15。






Adler, N. J. & Bartholomew, S. (1992). Managing globally competent people, Academy of Management Executive, 6, 52–65.
Anthony, W. P., Pamela L. Perrewe, P. L. & Kacmar, K. M. (1996). Strategic Human Resource Management. Orlando: Dryden Press, Harcourt College Brace Publishers.
Axelrod, R. & Bennett, D. S. (1993). A landscape theory of aggregation. British Journal of Political Science, 23(2), 211-233.
Aycan, Z. (1997). Expatriate adjustment as a multifaceted phenomenon: Individual and organization level predictors. The International Journal Human Resource Management, 8(4), 434-456.
Baird, L. & Meshoulam, I. (1988). Managing two fits of strategic human resource management. Academy of Management Review, 13(1), 116-128.
Bartlett, C. A. & Ghoshal, S. (1989). Managing across Borders: The Transnational Solution.  Harvard Business School Press.
Bartlett, C. A. & Ghoshal, S. (2002). Building competitive advantage through people. MIT Sloan Review, 43(2), 34-41.
Becker, B. & Huselid, M.A. (1999). Strategric human resource management in five leading firm. Human Resource Management, 38, 287-301.
Bennett, R., Aston, A. & Colquhoun, T. (2000). Cross-cultural training: A critical step in ensuring the success of international assignments. Human Resource Management, 3(2), 239-250.
Bird, A. & Beechler, S. (1994). Links between business strategy and human resource management strategy in U.S.-Based Japanese subsidiaries: An empirical investigation. Journal of International Business Studies, 26(1), 23-46. 
Bjorkman, I. & Lu, Y. (2000). The management of human resources in Chinese-We stern joint ventures. Journal of World Business, 34(3), 306-324.
Black, J. S. (1988). Work role transitions: A study of American expatriate managers in Japan. Journal of International Business Studies, 19(2), 277-294.
Black, J. S. & Mendenhall, M. (1989). A practical but theory based framework for selecting cross-cultural training methods. Human Resource Management, 28(4), 511-539.
Black, J. S. & Mendenhall, M. (1990). Cross-Cultural training effectiveness: A review and a theoretical framework for future research. Academy of Management Review, 15(1), 113-136.
Black, J. S. & Porter, L. W. (2000).  Management: Meeting new challenges. WA: Great Buy Books.
Borstorff, P. C., Harris, S. G., Field, H. S. & Giles, W. F. (1997). Who’ll go? A review of factors associated with employee willingness to work oversea. Human Resource Planning, 20(3), 9-40.
Boyd, B. K. & Salamin, A. (2001). Strategic reward systems: A contingency model of pay system design. Strategic Management Journal, 22(8), 777-792.
Brewster, C. (1995). Towards a European model of human resource management. Journal of International Business Studies, 26(1), 1–21.
Brislin, R. & Yoshida, T. (1994). Improving Intercultural Interactions: Modules for Cross Cultural Training Programs, Lodan: Sage Pub-lications.
Bryant, E. S. (2005). The impact of peer mentoring on organizational knowledge creation and sharing. Group and Organizational Management, 30(3), 319-339.
Cascio, W. F. (1992). Managing Human Resource-Productivity Quality of Work Life, (3rd ed.), NY: McGraw-Hill.
Caligiuri, P. & Colakoglu. S. (2007). A strategic contingency approach to expatriate assignment management. Human Resource Management, 17(4), 393-410.
Caligiuri, P., Phillips,  J., Lazarova, M., Tarique, I. & Burgi, P. (2001). The theory of met expectations applied to expatriate adjustment: The role of cross-cultural training. The International Journal Human Resource Management, 12(3), 357-372.
Chakravarthy, B. S. & Perlmutter, H. V. (1985). Strategic planning for a global business, Columbia Journal of World Business, 20, 3-10.
Chen, H. L. (2005). A competence-based strategic management model factoring in key success factors and benchmarking. Benchmarking, 12(4), 364-382.
Chiah-Liaw, G., Petzall, S. & Selvarajah, C. (2003). The role of human resource management (HRM) in Australian-Malaysian joint ventures, Journal of European Industrial Training, 27(5), 244-262.
Connelly, B., Hitt, M. A., DeNisi, A. S. & Ireland, R. D. (2007). Expatriates and corporate-level international strategy: governing with the knowledge contract. Management Decision, 45(3), 564- 581.
Cooper, D. R. & Schindler, P. S. (2003). Business Research Methods. NY: McGraw-Hill.
Cullen, J. B. & Parboteeah, K. P. (1999). Multinational Management: A Strategic Approach (4nd ed.). Mason: Thomson South-Western.

Daniels, J. D., Radebaugh, L. H. & Sullivan, D. P. (2002). Global-ization and Business. NJ: Prentice-Hall.
Decieri, H., Dowling, P. J. & Tayler, K. F. (1991). The psychological impact of expatriate relocation of partners. The International Journal of Human Resource Management, 2(3), 377-414.
De Cieri, H. & Dowling, P. J. (1997). Strategic international human resource management: An Asia-Pacific perspective. Management international Review, 37, 21-42.
Delery, J. E. & Doty, D. H. (1996). Modes of theorizing in strategic human resource management: Tests of universalistic, contingency, and configurational performance predictions. The Academy of Management Journal, 39(4), 802-835.
Delery, J. E. & Shaw, J. D. (2001). The strategic management of people in work  organizations: Review, synthesis, and extension. In Ferris, G.R. (ed.), Research in Personnel and Human Resource Management, (pp.165-197). NY: Elsevier Science.
DeNisi, A. S. & Griffin, R. W. (2005). Human Resource Management (2nd ed.). Boston: Houghton Mifflin Company.
Dowling, P. J., Welch, D. E. & Schuler, R. S. (1999).  International dimensions of human resource management.  Boston: PWS-Kent Publishing Company.
Feldman, D. C. & Thompson, H. B. (1992). Career issues facing expatriate managers, Journal of International Business Studies, 23(2), 271-294.
Festing, M. (1997). International human resource management strategies in multinational corporations: Theoretical assumptions and empirical evidence from German Firms. Management International Review, 37(1), 43-63.  
Forster, N. (2000). Expatriates and the impact of cross-cultural training. Human Resource Management Journal, 10(3), 63-78.
Fukukawa, S. (1997). Cross-cultural management. Asia Business, 33(2), 18-27.
Ginsberg, A. & Venkatraman, N. (1985). Contingency perspectives of organizational strategy: a critical review of the empirical research, Academy of Management Review, 10(3), 421 -434.
Gomez-Mejia, L. R., Balkin, D. B. & Cardy, R. L. (1998). Managing human resource. NJ: Prentice-Hall, Inc. 
Gully, S. M., Phillips, J. M. & Tarique, I. (2003). Collectivism and goal orientation as mediators of the effect of national identity on merit pay decisions. International Journal of Human Resource Management, 14(8), 1368-1390.
Gustavsson, P., Melin L., & Macdonald S. (1994). Learning to globalize. Advantages in Strategic Management, 10, 255-288.
Harrison, J. K. (1994). Developing successful expatriate managers: A Framework for the structural design and strategic alignment of cross-cultural training programs. Human Resource Planning, 17(3), 17-35.
Harzing, A. W. (2000). An empirical analysis and extension of the Bartlett and Ghoshal typology of multinational companies. Journal of International Business Studies, 31(1), 101-120.
Hechanova, R., Beehr, T. A. & Christiansen, N. D. (2003). Antecedents and consequences of employees’ adjustment to overseas assignment: A meta-analytic review. Applied Psychology, 52(2), 213-236.
Heenan, D. A. & Perlmutter, H. V. (1979). Multinational organization development: A social architecture perspective. Reading, MA: Addison-Wesley.
Jackson, S. E. & Schuler, R. S. (1995). Understanding human resource management in the context of organizations and their environments. Annual Review of Psychology, 46, 237–64.
Jaime, B., Jordi, T. & Juan, I. S. (2010). Managing cross-cultural differences: Testing human resource models in Latin America. Journal of Business Research, 65(12), 1773–1781.
Johanson, J. & Vahlne, J. (1977). Internationalization process of firm-model of knowledge development and increasing foreign market commitments. Journal of International Business Studies, 8(1), 23-32.
Johanson, J. & Wiedersheim-Paul, F. (1975). The internationalization of the Firm: four Swedish cases. Journal of  Management Studies, 12(3),  305-322.
Johnson, J. H. J. (1995). An empirical analysis of the integration-responsiveness framework: U.S. construction equipment industry firms in global competition. Journal of International Business Studies, 26(3), 621-635.
Johnston, M. B. & Carter, J. G. L. (1974). Training needs of Americans working abroad. Social Change (NTL Institute), 2(1), 21.
Kemper, L. C. (1998). Global training’s critical success factors. Training & Development, Feb, 35-37.
Kim, Y. Y. (1988). Communication and cross-cultural adaptation: An integrative theory. Clevedon, England: Multilingual Matters Ltd. 
Kobrin, S. J. (1984). International expertise in American business. NY: Institute of International Education.
Kohls, L. R. & Brussow, H. (1995). Training Know-how for Cross-Cultural and Diversity Trainers. Duncanville, TX: Adult Learning Style.
Lasserre, P. (1982). Training: Key to technological transfer. Long Range Planning, 15(3), 51-60.
Lawrence, P. & Lorsch, J. (1967). Differentiation and integration in complex organizations. Administrative Science Quarterly, 12(1), 1-47.
Lepak, D. P., Bartol, K. M. & Erhardt, N. L. (2005). A contingency framework for the delivery of HR practices. Human Resource Management Review, 15(2), 139-159.
Mendenhall, M. & Oddou, G. (1985). The dimensions of expatriate acculturation. Academy of Management Review, 10, 39-47.
Meyer, J. & Rowan, B. (1977). Instititionalized organizations: Formal structures as  
         myth and ceremony. American Journal of Sociology, 83, 340-363.
Nahapiet, J. & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23(2), 242-266.
Odenwald, S. (1993). A guide for global training. Training & Development, 47(7), 23-31.
Perlmutter, H. V. (1969). The tortuous evolution of the multinational corporation. Columbia Journal of World Business, 4, 9-18.
Phatak, A. (1992). International Dimensions of Management, Boston: Pws-Kent Publishing Company.
Prahalad, C. K. & Doz, Y. L. (1987). An approach to strategic control in MNCs. Sloan Management Review, 22, 5-13.
Pucik, V. & Saba, T. (1998). Selecting and developing the global versus the expatriate manager: A review of the state-of-the-art. Human Resource Planning, 21(4), 40-54. 
Punnett, J. B. & Ricks D. A. (1992). International Business, Boston: PWS-Kent Publishing Company.
Roth, K. & Morrison, A. J. (1990). An empirical analysis of the integration-responsiveness framework in global industries. Journal of International Business Studies, 21(4), 541-564.
Rumelt, R. P., Schendel, D. E. & Teece D. J. (1995). Fundamental Issues in Strategy. Boston, MA: Harvard Business School Press.
Rugman, A. M. & Verbeke, A. (2001). Subsidiary-specific advantages in multinational enterprises. Strategic Management Journal, 22(3), 237-250.
Schippmann, J. S., Ash, R. A., Battista, M., Carr, L., Eyde, L. D., Hesketh, B., Kehoe, J., Pearlman, K., Prien, E. P. & Sanchez, J. I. (2000). The practice of competency modeling. Personnel Psychology, 53, 703-740.
Schuler, R. S. (1989). Strategic human  resource management and  industrial  relations, Human Relations, 42(2), 157-84.
Schuler, R. S. (1992). Linking the people with the strategic needs of the business. Organisational Dynamics, 21(1), 18–32.
Scullion, H. & Starkey, K. (2000). In search of the changing role of the corporate human resource function in the international firm. International Journal Human Resource Management, 11(6), 1061-1081.
Sekaran, U. (2003). Research Methods for Business: A Skill Building Approach (5 ed.). New York: John Wiley & Son, Inc.
Sheth, J. V. & Eshghi, G. S. (1989). Global Human Resources Perspectives. Cincinnati, Ohio: South-Western.
Shih, H. A., Chiang, Y. H. & Kim, I. S. (2005). Expatriate performance management from MNEs of different national origins. International Journal of Manpower, 26(2), 157- 176.
Som, A. (2003). Redesigning the human resources function at Lafarge. Human Resource Management, 42(3), 271-283.
Suutari, V. (2003). Global Managers: Career orientation, career tracks, life-style implications and career commitment. Journal of Managerial Psychology, 18(3), 185-207.
Svyantek, D. J. (1999). Person-organization fit and contextual performance: Do shared values matter. Journal of Vocational Behavior, 55(2), 254-275.
Takeuchi, R., Shay, J. P., & Li., J. (2008). When does decision autonomy increase expatriate manager’s adjustment? An empirical text. Academy of Management Journal, 51(1), 45-61.
Taylor, S., Beechler, S., & Napier, N. (1996). Toward an integrative model of strategic international human resource management. Academy of Management Review, 21(4), 959-85.
Tung, R. L. (1981). Selection and training of personnel for overseas assignments. Columbia Journal of World Business, 16(1), 68-78.
Welch, L. S. & Loustarinen, R. (1988). Internationalization: Evolution of a concept. Journal of General Management, 14(2), 34-55.
Wright, P. M. & McMahan, G. C. (1992). Theoretical perspectives for strategic human resource management. Journal of Management, 18(2), 295.
Wright, R. W. & Ricks, D. A. (1994). Trends in international business research twenty-five years later. Journal of International Business Studies, 25, 687-701.
Yamakawa, B. (1983). Grafting. In Nishi (Ed.). Vegetable handbook (pp. 141-153). Tokyo: Yokendo Book Co.
Yin, R. (1994). Case study research: Design and methods (2nd ed.). Thousand Oaks, CA: Sage Publishing.
論文全文使用權限
校內
校內紙本論文立即公開
同意電子論文全文授權校園內公開
校內電子論文立即公開
校外
同意授權
校外電子論文立即公開

如有問題,歡迎洽詢!
圖書館數位資訊組 (02)2621-5656 轉 2487 或 來信