§ 瀏覽學位論文書目資料
  
系統識別號 U0002-1807201819302400
DOI 10.6846/TKU.2018.00528
論文名稱(中文) 探討消費者使用綠色商品之前因
論文名稱(英文) Exploring the Antecedents of Green Product Usage
第三語言論文名稱
校院名稱 淡江大學
系所名稱(中文) 企業管理學系碩士班
系所名稱(英文) Department of Business Administration
外國學位學校名稱
外國學位學院名稱
外國學位研究所名稱
學年度 106
學期 2
出版年 107
研究生(中文) 張嘉讌
研究生(英文) Chia-Yen Chang
學號 605610855
學位類別 碩士
語言別 繁體中文
第二語言別
口試日期 2018-06-15
論文頁數 61頁
口試委員 指導教授 - 汪美伶
委員 - 劉仲矩
委員 - 方郁惠
關鍵字(中) 親環境行為
綠色購買行為
綠色消費
綠色行銷
計畫行為理論
時尚導向
綠色時尚
關鍵字(英) pro-environmental behavior
green purchase behavior
green consumption
green marketing
the theory of planned behavior
fashion orientation
green fashion
eco-fashion
第三語言關鍵字
學科別分類
中文摘要
地球生態的變遷使人們意識到自身行為對環境影響之重要性,消費者開始改變以往傳統消費行為,希望藉由落實環保行為或是透過購買環境友善商品以改善環境,許多綠色企業嗅到此類商機隨之推出綠色商品,並推廣綠色行銷,過往學者將此行為定義為親環境行為,係指跟環境有關的行動,其中牽涉了廣泛的情緒和渴望,像是以特定行為方式去保護環境的自願性,有效的利用能源、減少浪費和使用對地球無害的資源都是親環境行為的一種,並以不同角度探討親環境行為之前因。
    本研究針對消費者,以計畫行為理論探討其購買綠色商品之前因,並將親環境行為意圖細分為綠色購買行為意圖及良好公民行為意圖,此外,基於綠色生活逐漸成為時尚潮流,綠色商品也成為一種時尚的代表,本研究加入時尚導向人格特質探討其是否會影響消費者購買綠色商品的程度。
    本研究以一般大眾消費者為研究對象,以網路問卷方式回收915份有效問卷,採用路經分析。結果發現環境意識、個人規範及消費者效能認知對綠色購買行為意圖及良好公民行為意圖具有正向影響,其中綠色購買行為意圖對綠色購買行為具有正向關係,消費者之時尚導向的確會影響其購買綠色商品的程度。最後,針對上述結果,本研究提出相關理論意涵與管理建議。
英文摘要
The changes in the earth's ecology make people aware of the importance of their actions to the environment. Consumers are beginning to change their traditional consumption behaviors, hoping to improve the environment by implementing environmental protection behaviors or by purchasing eco friendly products. Many green companies find such opportunities and launch green products as well as promote green marketing. Such behaviors are defined as pro-environmental behavior, which refers to environment-related activities that include a wide range of emotions and desires as well as a willingness to act in a particular way toward the environment. These behaviors may be positive or negative. Efficient use of energy, reducing waste, and using no materials harmful to the environment are examples of pro-environmental behaviors. In the past, scholars have explored the causes of pro-environmental behavior from different angles. 
    This study is aimed at consumers, using the theory of planned behavior to explore the reasons for green purchase behaviors, and subdividing the intentions of pro-environmental behavior into green purchase behavior intentions and good citizen behavior intentions. In addition, based on the fact that green life is gradually becoming a fashion trend and green commodities have become a fashion representative. This study adds fashion-oriented personality traits to explore whether it will affect the extent to which consumers buy green goods. 
    This study is based on the general consumers with 915 valid questionnaires being collected by online methods and adopted path analysis. The results show that environmental consciousness, personal norms and perceived consumer effectiveness have a positive impact on green purchase behavior intentions and good citizen behavior intentions. Among them, green purchase behavior intentions have positive relationship with green purchase behaviors, and consumer fashion trend does affect the extent to which they purchase green commodities. Last, this study also suggests related theories and the implications for the management in practice.
第三語言摘要
論文目次
目錄I
表目錄III
圖目錄IV
第一章	緒論1
第一節	研究背景1
第二節	研究動機3
第三節	研究目的5
第四節	研究流程6
第五節	研究流程6
第二章	文獻探討8
第一節	消費者之親環境行為8
第二節	親環境行為之分類10
第三節	消費者親環境行為意圖之分類13
第四節	影響綠色購買行為意圖及良好公民行為意圖之前因15
第五節	綠色購買行為19
第六節	綠色購買行為意圖與良好公民行為意圖之中介效果20
第七節	時尚導向之調節效果21
第三章	研究方法22
第一節	研究架構22
第二節	研究設計22
第三節	變數衡量23
第四節	信效度分析25
第四章	結果與討論28
第一節	敘述統計28
第二節	差異分析30
第三節	相關分析37
第四節	路徑分析39
第五節	中介效果之檢定41
第六節	調節效果之檢定43
第七節	假設驗證46
第五章 結論與建議47
第一節	研究結論47
第二節	理論意涵50
第三節	實務意涵52
第四節	研究建議與限制53
參考文獻54

表目錄
表2-1 親環境行為之分類	10
表2-2 親環境行為之導向分類	11
表2-3 不同領域親環境行為之分類	11
表2-3 不同領域親環境行為之分類(續)	12
表3-1 研究變數之收斂效度表	26
表3-2 變數之信度表	26
表3-3 內部一致性組合信度表	27
表4-1 問卷回收人口統計特徵分析表	29
表4-2 身份與各變數間差異分析	30
表4-3性別與各變數間差異分析	31
表4-4 婚姻狀況與各變數間差異分析	32
表4-5 學歷與各變數間差異分析	33
表4-6 行業別與各變數間差異分析	34
表4-7 年齡與各變數間差異分析	35
表4-8 個人月收入與各變數間差異分析	36
表4-9 研究變數之平均數、標準差以及相關係數表	38
表4-10路徑係數t檢定	40
表4-11 Sobel檢驗與拔靴法的中介效果檢定表	42
表4-12 高時尚導向及低時尚導向路徑係數t檢定比較表	45
表4-13本研究各項假設驗證成果	46

 
圖目錄
圖1-1 研究流程圖	7
圖2-1 計畫行為理論架構圖	16
圖3-1 研究架構圖	22
圖4-1 路徑架構關係圖	39
圖4-2 高時尚導向之路徑架構關係圖	43
圖4-3 低時尚導向之路徑架構關係圖	44
參考文獻
邱皓政(2010)。量化研究與統計分析:SPSS中文視窗版資料分析範例解析。台北市:五南。
Ajzen, I. (1991). The theory of planned behavior. Organizational behavior and human decision processes, 50(2), 179-211. 
Ali, A., Khan, A. A., Ahmed, I., & Shahzad, W. (2011). Determinants of Pakistani consumers’ green purchase behavior: Some insights from a developing country. International Journal of Business and Social Science, 2(3), 217-226.
Almossawi, M. (2014). Promoting green purchase behavior to the youth (case of Bahrain). British Journal of Marketing Studies, 2(5), 1-16.
Apaydin, F., & Szczepaniak, M. (2017). Analyzing the profile and purchase intentions of green consumers in poland. Ekonomika, 96(1), 93.
Arvola, A., Vassallo, M., Dean, M., Lampila, P., Saba, A., Lähteenmäki, L., & Shepherd, R. (2008). Predicting intentions to purchase organic food: The role of affective and moral attitudes in the Theory of Planned Behaviour. Appetite, 50(2), 443-454.
Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74-94.
Bissing-Olson, M. J., Fielding, K. S., & Iyer, A. (2016). Experiences of pride, not guilt, predict pro-environmental behavior when pro-environmental descriptive norms are more positive. Journal of Environmental Psychology, 45, 145-153.
Brody, S., Grover, H., & Vedlitz, A. (2012). Examining the willingness of Americans to alter behaviour to mitigate climate change. Climate Policy, 12(1), 1-22.
Chan, R. Y., & Lau, L. B. (2000). Antecedents of green purchases: a survey in China. Journal of Consumer Marketing, 17(4), 338-357.
Chang, C. T. (2012). Are guilt appeals a panacea in green advertising? The right formula of issue proximity and environmental consciousness. International Journal of Advertising, 31(4), 741-771.
Chen, H., Chen, F., Huang, X., Long, R., & Li, W. (2017). Are individuals’ environmental behavior always consistent?—An analysis based on spatial difference. Resources, Conservation and Recycling, 125, 25-36.
Chen, Y. S., & Chang, C. H. (2012). Enhance green purchase intentions: The roles of green perceived value, green perceived risk, and green trust. Management Decision, 50(3), 502-520.
Corraliza, J. A., & Berenguer, J. (2000). Environmental values, beliefs, and actions: A situational approach. Environment and Behavior, 32(6), 832-848.
De Leeuw, A., Valois, P., Ajzen, I., & Schmidt, P. (2015). Using the theory of planned behavior to identify key beliefs underlying pro-environmental behavior in high-school students: Implications for educational interventions. Journal of Environmental Psychology, 42, 128-138.
Ellen, P. S., Wiener, J. L., & Cobb-Walgren, C. (1991). The role of perceived consumer effectiveness in motivating environmentally conscious behaviors. Journal of Public Policy & Marketing, 102-117.
Ertz, M., Karakas, F., & Sarigöllü, E. (2016). Exploring pro-environmental behaviors of consumers: An analysis of contextual factors, attitude, and behaviors. Journal of Business Research, 69(10), 3971-3980.
Follows, S. B., & Jobber, D. (2000). Environmentally responsible purchase behaviour: a test of a consumer model. European journal of Marketing, 34(5/6), 723-746.
Fornell, C. & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variable and Measurement Error, Journal of Marketing Research, 18(1), 39-50.
Greaves, M., Zibarras, L. D., & Stride, C. (2013). Using the theory of planned behavior to explore environmental behavioral intentions in the workplace. Journal of Environmental Psychology, 34, 109-120.
Gupta, S., & Ogden, D. T. (2009). To buy or not to buy? A social dilemma perspective on green buying. Journal of Consumer Marketing, 26(6), 376-391.
Gwozdz, W., Nielsen, K. S., Gupta, S., & Gentry, J. (2017). The Relationship between Fashion and Style Orientation and Well-being.
Hanks, L., Zhang, L., Line, N., & McGinley, S. (2016). When less is more: Sustainability messaging, destination type, and processing fluency. International Journal of Hospitality Management, 58, 34-43.
Heath, Y., & Gifford, R. (2002). Extending the theory of planned behavior: Predicting the use of public transportation. Journal of Applied Social Psychology, 32(10), 2154-2189.
Hosseinnezhad, F. (2017) Women and the Environment: Ecofeministic Approach to Environmental Attitudes and Behavior in Iran. European Journal of Sustainable Development Research, 1(1), 4.
Jansson, J., Marell, A., & Nordlund, A. (2010). Green consumer behavior: determinants of curtailment and eco-innovation adoption. Journal of Consumer Marketing, 27(4), 358-370.
Jin Gam, H. (2011). Are fashion-conscious consumers more likely to adopt eco-friendly clothing?. Journal of Fashion Marketing and Management: An International Journal, 15(2), 178-193.
Keil, M., Tan, B. C., Wei, K. K., Saarinen, T., Tuunainen, V., & Wassenaar, A. (2000). A cross-cultural study on escalation of commitment behavior in software projects. MIS Quarterly, 299-325.
Kiatkawsin, K., & Han, H. (2017). Young travelers' intention to behave pro-environmentally: Merging the value-belief-norm theory and the expectancy theory. Tourism Management, 59, 76-88.
Kim, Y., & Choi, S. M. (2005). Antecedents of green purchase behavior: An examination of collectivism, environmental concern, and PCE. ACR North American Advances.
Kollmuss, A., & Agyeman, J. (2002). Mind the gap: why do people act environmentally and what are the barriers to pro-environmental behavior?. Environmental Education Research, 8(3), 239-260.
Ladd, G. W. (1990). Having friends, keeping friends, making friends, and being liked by peers in the classroom: Predictors of children's early school adjustment?. Child Development, 61(4), 1081-1100.
Lafuente, R., & Sánchez, M. J. (2010). Defining and measuring environmental consciousness. RevistaInternacional de Sociologia (RIS), 68(3), 731-755.
Lai, C. K., & Cheng, E. W. (2016). Green purchase behavior of undergraduate students in Hong Kong. The Social Science Journal, 53(1), 67-76.
Lee, K. (2009). Gender differences in Hong Kong adolescent consumers' green purchasing behavior. Journal of Consumer Marketing, 26(2), 87-96. 
Lee, S., Shin, B., & Lee, H. G. (2009). Understanding post-adoption usage of mobile data services: The role of supplier-side variables. Journal of the Association for Information Systems, 10(12), 2.
Lee, Y. K., Choi, J. G., Kim, M. S., Ahn, Y. G., & Katz-Gerro, T. (2012). Explaining pro-environmental behaviors with environmentally relevant variables: A survey in Korea. African Journal of Business Management, 6(29), 8677-8690.
Lee, Y. K., Kim, S., Kim, M. S., & Choi, J. G. (2014). Antecedents and interrelationships of three types of pro-environmental behavior. Journal of Business Research, 67(10), 2097-2105.
Leonidou, L. C., Leonidou, C. N., & Kvasova, O. (2010). Antecedents and outcomes of consumer environmentally friendly attitudes and behaviour. Journal of Marketing Management, 26(13-14), 1319-1344.
Moser, A. K. (2015). Thinking green, buying green? Drivers of pro-environmental purchasing behavior. Journal of Consumer Marketing, 32(3), 167-175.
Nguyen, T. N., Lobo, A., & Greenland, S. (2016). Pro-environmental purchase behaviour: The role of consumers' biospheric values. Journal of Retailing and Consumer Services, 33, 98-108.
Nunnally, J. (1978). Psychometric theory, New York, NY: McGraw-Hill. 
Oglethorpe, D. R., & Miliadou, D. (2000). Economic valuation of the non-use attributes of a wetland: a case-study for Lake Kerkini. Journal of Environmental Planning and Management, 43(6), 755-767.
Onel, N., & Mukherjee, A. (2015). Understanding environmentally sensitive consumer behaviour: an integrative research perspective. World Journal of Entrepreneurship, Management and Sustainable Development, 11(1), 2-16.
Ong, T. F., & Musa, G. (2011). An examination of recreational divers' underwater behaviour by attitude–behaviour theories. Current issues in Tourism, 14(8), 779-795.
Onwezen, M. C., Antonides, G., & Bartels, J. (2013). The Norm Activation Model: An exploration of the functions of anticipated pride and guilt in pro-environmental behaviour. Journal of Economic Psychology, 39, 141-153.
Park, H. J., & Davis Burns, L. (2005). Fashion orientation, credit card use, and compulsive buying. Journal of Consumer Marketing, 22(3), 135-141.
Park, J., & Ha, S. (2012). Understanding pro-environmental behavior: a comparison of sustainable consumers and apathetic consumers. International Journal of Retail & Distribution Management, 40(5), 388-403.
Pickett-Baker, J., & Ozaki, R. (2008). Pro-environmental products: marketing influence on consumer purchase decision. Journal of Consumer Marketing, 25(5), 281-293.
Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods, 40(3), 879-891.
Ramkissoon, H., Smith, L. D. G., & Weiler, B. (2013). Testing the dimensionality of place attachment and its relationships with place satisfaction and pro-environmental behaviours: A structural equation modelling approach. Tourism management, 36, 552-566.
Rashid, N. R. N. A. (2009). Awareness of eco-label in Malaysia’s green marketing initiative. International Journal of Business and Management, 4(8), 132.
Roseline, K. O., & Mastamet-Mason, A. (2013). Incorporating Eco-Fashion in Fashion and Textile Design Education in Nigeria.
Sarumathi, S. (2014). Green Purchase Behavior–A Conceptual Framework of Socially Conscious Consumer Behavior. Global Journal of Finance and Management, 6(8), 777-782.
Schlegelmilch, B. B., Bohlen, G. M., & Diamantopoulos, A. (1996). The link between green purchasing decisions and measures of environmental consciousness. European Journal of Marketing, 30(5), 35-55.
Schwartz, S. H. (1977). Normative influences on altruism. Advances in Experimental social Psychology, 10, 221-279. 
Smith, S. M., Haugtvedt, C. P., & Petty, R. E. (1994). Attitudes and recycling: Does the measurement of affect enhance behavioral prediction?. Psychology & Marketing, 11(4), 359-374.
Stern, P. C. (2000). New environmental theories: toward a coherent theory of environmentally significant behavior. Journal of Social Issues, 56(3), 407-424.
Straughan, R. D., & Roberts, J. A. (1999). Environmental sgmentation alternatives: a look at green consumer behavior in the new millennium. Journal of Consumer Marketing, 16(6), 558-575.
Tan, B. C. (2011). The roles of knowledge, threat, and PCE on green purchase behaviour. International Journal of Business and Management, 6(12), 14.
Thøgersen, J. (2006). Norms for environmentally responsible behaviour: An extended taxonomy. Journal of Environmental Psychology, 26(4), 247-261.
Wang, S. T. (2014). Consumer characteristics and social influence factors on green purchasing intentions. Marketing Intelligence & Planning, 32(7), 738-753.
Wei, X., & Jung, S. (2017). Understanding Chinese Consumers’ Intention to Purchase Sustainable Fashion Products: The Moderating Role of Face-Saving Orientation. Sustainability, 9(9), 1570.
Willuweit, L.(2009). Promoting Pro-Environmental Behavior. An Investigation of the Cross-Cultural Environmental Behavior Patterns. The Case of Abu Dhabi. Master’s Thesis, Department of Human Geography, Stockholm University, Stockholm, Sweden.
Zhou, Z., Zhang, Q., Su, C., & Zhou, N. (2012). How do brand communities generate brand relationships? Intermediate mechanisms. Journal of Business Research, 65(7), 890-895.
Zinkhan, G. M., & Carlson, L. (1995). Green advertising and the reluctant consumer. Journal of Advertising, 24(2), 1-6.
論文全文使用權限
校內
紙本論文於授權書繳交後5年公開
同意電子論文全文授權校園內公開
校內電子論文於授權書繳交後5年公開
校外
同意授權
校外電子論文於授權書繳交後5年公開

如有問題,歡迎洽詢!
圖書館數位資訊組 (02)2621-5656 轉 2487 或 來信