§ 瀏覽學位論文書目資料
  
系統識別號 U0002-1807201612120500
DOI 10.6846/TKU.2016.00492
論文名稱(中文) 企業的飢餓行銷影響消費者口碑與購買意願之研究
論文名稱(英文) The effects of enterprise hunger marketing strategy on customer purchase intention and WOM
第三語言論文名稱
校院名稱 淡江大學
系所名稱(中文) 管理科學學系碩士班
系所名稱(英文) Master's Program, Department of Management Sciences
外國學位學校名稱
外國學位學院名稱
外國學位研究所名稱
學年度 104
學期 2
出版年 105
研究生(中文) 林妙錦
研究生(英文) Miao-Chin Lin
學號 603620658
學位類別 碩士
語言別 繁體中文
第二語言別
口試日期 2016-06-20
論文頁數 92頁
口試委員 指導教授 - 陳水蓮(slchen@mail.tku.edu.tw)
委員 - 康信鴻
委員 - 倪衍森
關鍵字(中) 飢餓行銷
MOA
涉入程度
認知價值
購買意願
口碑
關鍵字(英) Hunger Marketing
MOA
Involvement
Epistemic value
Purchase Intention
WOM
第三語言關鍵字
學科別分類
中文摘要
企業在發行商品前,都會想要以什麼樣的策略來吸引消費者購買,限量發售就是其中一個方法。因此本研究以飢餓行銷為主題,探討Jordon鞋跟馬爾地夫旅遊兩個不同類型的稀有品來做比較,並且研究人們對商品所做的行為如何。過去的研究鮮少以上面的比較來做研究。本研究為探討飢餓行銷、動機、機會、能力、涉入程度、新奇價值、購買意願與口碑之間的關係,以及財務因素是否對本研究模型具有干擾的效果。
本研究根據Jordon鞋-有形商品以及馬爾地夫旅遊-無形商品作為研究標的。透過紙本問卷以及網路問卷的發放,回收有效樣本共計975份,研究對象為對以上兩個研究主題有點涉入以及了解的人,以AMOS統計軟體進行信、效度檢定 ,並以驗證性因素分析及結構方程式進行模型的假設檢定。研究結果如下,第一、飢餓行銷對動機、機會以及能力具有正向影響;第二、動機、機會以及能力對涉入程度具有正向影響;第三、涉入程度對新奇價值具有正向影響;第四、新奇價值對購買意願以及口碑具有正向影響;第五、財務因素的高低對本研究模型具有干擾效果;最後,本研究以有形和無形的稀有品來做比較,來為後續研究者提供更多不同的研究方向以及結果。
英文摘要
Before selling products, firms need to adopt marketing strategy to attract consumers’ purchase, and scarcity is one of the marketing ways. Therefore, this study uses the theme of hunger marketing as the research issue. This study investigates the relationships between hunger marketing, MOA (motivation, pportunity, and ability), involvement, epistemic value, purchase intention and word of mouth (WOM). Limited tangible goods of Jordon shoes and intangible service of Maldives tourism are two different types of limited products adopted in this study to test the moderate effect. In addition, we also test the moderate effect of financial factor.
Through offline paper and online questionnaires, a total of 975 samples are collected. AMOS software is used to analyzed Confirmatory factor analysis (CFA), the construct reliability and validation, and Structural equation model(SEM).The research findings are as following. First, hunger marketing positively affects movtiation, opportunity and ability. Second, opportunity and ability are positively correlated with and involvement; however, movtiation has not.Third, involvement positively affects epistemic value. Fourth, epistemic value positively affects purchase intention and word of mouth (WOM). Fifth, the level of financial factor doesn’t have the moderate effect in this research. Finally, the study finds product category has some moderate effects on the relationships between the varibles in this study model.
第三語言摘要
論文目次
目錄
目錄	I
表目錄	V
圖目錄	VI
第一章.緒論	1
1.1研究背景與動機	1
1.2研究問題與目的	2
1.3研究流程	3
第二章. 文獻探討與假設	5
2.1方法導向及目的導向	5
2.2飢餓行銷	7
2.3 動機、機會和能力(Motivation, Opportunity, Ability; MOA)	10
2.3.1知識交流的動機(Motivation)	11
2.3.2知識交流的機會(Opportunity)	13
2.3.3知識交流的能力(Ability)	14
2.4涉入程度	16
2.5新奇價值	19
2.6購買意願	22
2.7口碑(WOM)	24
2.8財務因素	27
2.9研究假設	29
2.9.1飢餓行銷與知識交流的動機之間的關係	30
2.9.2飢餓行銷與知識交流的機會之間的關係	31
2.9.3飢餓行銷與知識交流的能力之間的關係	32
2.9.4知識交流的動機與涉入程度之間的關係	33
2.9.5知識交流的機會與涉入程度之間的關係	33
2.9.6知識交流的能力與涉入程度之間的關係	34
2.9.7涉入程度與新奇價值之間的關係	35
2.9.8新奇價值與購買意願之間的關係	35
2.9.9新奇價值與口碑之間的關係	36
2.9.10產品類別不同的影響	37
2.9.11財務高低不同的影響	38
第三章. 研究架構與方法	39
3.1研究架構	39
3.2研究方法	42
3.2.1問卷設計	42
3.2.2資料分析方法	43
3.2.3樣本以及資料收集	44
第四章. 資料分析及結果 	45
4.1描述統計分析	45
4.2驗證性因素分析(CFA) 	49
4.3 信度與效度	50
4.3.1信度分析	50
4.3.2效度分析	51
4.4結構方程模式(SEM)	54
4.5干擾變數	58
4.5.1產品類別的干擾效果	58
4.5.2財務高低的干擾效果	61
第五章. 結論	62
5.1討論	62
5.2理論意涵	63
5.3管理意涵	65
5.4研究限制以及後續研究	67
參考資料	68
中文文獻	68
英文文獻	70
附錄:本研究問卷	89

表目錄
表2-1 變數操作上的定義	30
表3-1 變數的定義	42
表3-2問卷以及回收	44
表4-1 人口統計變數的回應以及比率	48
表4-2驗證性因素分析測量指標(CFA) 	49
表4-3 信度分析	51
表4-4 效度分析(收斂效度)	52
表4-5 效度分析(區別效度)	53
表4-6 構面間區別效度分析表 	54
表4-7 結構方程模型配適度(SEM) 	55
表4-8評估假設測試分析 	56
表4-9假設測試的結果	57
表4-10 經由Jordon鞋及馬爾地夫旅遊的不變性測試 	60
表4-11 經由財務高低的不變性測試 	61

圖目錄
圖1-1 流程圖	4
圖3-1 研究架構	41
圖4-1 本研究之結構方程模型	  57
參考文獻
參考資料
中文文獻
呂惠富(1996),”產品涉入、購買涉入與品牌認同感理論模式之研究。”四海學報,第13卷,頁187-216。
吳淑鶯, 魏寶蓮 和 陳瑞和,(2009)“超媒體電腦媒介環境下網路廣告效果之因果結構模式。”中華管理評論國際學報,第12卷第4期,頁1-31。
李岱娟、翁崇文、薛仁宏。阿嬤也要搶限量?喬丹球鞋太夯,祭出高時薪請「代排大隊」。三立新聞網 (新聞發布)。民104年12月12日,取自:ttp://hk.apple.nextmedia.com/enews/realtime/20160716/55365040
周秀蓉, 黃琪淳, 陳怡君, 嚴素娟 和 羅詠蓁,(2008)”休閒體驗與知覺價值對購買意願之影響--以夢時代購物中心為例。”商業現代化學刊,第4卷第3期,頁29-41。
柯惠玲 和 吳靜佳,(2011)“精品消費者其品牌知覺價值與口碑推薦行為之探討-市場行家之調節角色。” 國立屏東商業技術學院學報,第13卷,頁193-210。
黃識銘 和 方世榮(2006)“市場導向、關係行銷能力與顧客知識管理能力對企業資本之影響。”管理評論,第25卷第2期,頁29-60。
黃志騰(2015)“藉內省意見領袖優化社群媒體B2C2C 網路口碑行銷影響力。”國立政治大學資訊管理研究所。台北市
鍾政偉(2009),“旅客涉入程度、知覺價值、滿意度與購後行為意圖關係之研究-以台灣觀光列車為例。”中華大學科技管理學系(所)。新竹市
 
英文文獻
Abubakar, A. M. Ilkan, M. (2016), “Impact of online WOM on destination trust and intention to travel: A medical tourism perspective.” Journal of Destination Marketing and Management, http://dx.doi.org/10.1016/
j.jdmm.2015.12.005
Aggarwal, P., Sung, Y. J. and Jong, H.H. (2011), “Scarcity messages: A consumer competition perspective.” Journal of Advertising, Vol.40, No.3, pp. 19-30.
Aghekyan-Simonian, M., Forsythe, S., Kwon, W. S. and Chattaraman, V. (2012), “The role of product brand image and online store image on perceived risks and online purchase intentions for apparel.” Journal of Retailing and Consumer Services, Vol.19, No.3, pp.325-331.
Astin, A. W. (1999), “Student Involvement: A Developmental Theoryfor Higher Education.” Journal of College Student Development, Vol 40, No 5, pp. 518-529
Bagozzi, R. P. and Yi, Y. (1988), “On the evaluation of structural equation models.” Journal of the academy of marketing service, Vol.16, No.1, pp.74-94
Baker, T. L., Jr, J., Joseph C. and Hopkins, C. D. (2009), “The impact of involvement on key servicerelationships.”Journal of Services Marketing, Vol. 23, No. 2, pp.114 –123
Batra, R. and Ray, M. J. (1986), “Situational effects of advertising repetition: the moderating influence of motivation, ability, and opportunity to respond.” Journal of Consumer Research, Vol.12, No.4, pp.432–45.
Bentler, P. M. and Bonett, D. G. (1980), “Significance tests and goodness of fit in the analysis of covariance structures.” Psychological Bulletin, Vol 88, No.3, pp.588-606
Bloch, P. H. and Richins, M. L. (1983), "A theoretical model for the study of product importance perceptions." Journal of Marketing, Vol. 47, No.3, pp. 69-81.
Bollen, K. A. (1988), A new incremental fit, index for general structural equation models.” University of North Carolina at Chapel Hil
Broderick, A. J. and Mueller, R. D. (1999), “A theoretical andempirical exegesis of the consumer involvement construct: the psychology of the food shopper”, Journal of MarketingTheory and Practice, Vol. 7, No 4, pp. 97-108.
Browne, M. W. and Cudeck, R. (1993), “Alternative Ways of Assessing Model Fit.” Sociological Methods Research, Vol. 21, No.2, pp. 230-258
Brunsø, K and Grunert, K. G. (1998), “Cross-cultural similarities and differences in shopping for food.”Journal of Business Research, Vol. 42, No. 2, pp.145–150
Brunsø, K., Scholderer ,J. and Grunert, K. G. (2004) ,“Closing the gap between values and behavior - A means-end theory of lifestyle” Journal of Business Research ,Vol.57, No.6, pp. 665–670
Byun, S. E. and Sternquist, B. (2012), “Here Today, Gone Tomorrow: Consumer Reacti ons to Perceive d Limited Availa bility.” Journal of Marketing Theory and Practice, Vol. 20, No. 2 , pp. 223–234.
Byun, S. E. and Sternquist, B. (2008), “In-Store Hoarding: The Measurement and Application in the Fast Fashion Retail Environment.” International Review of Retail, Distribution and Consumer Research, Vol.18, No.2, pp. 133–147.
Carmon, Z., Wertenbroch, K., and Zeelenberg, M. (2003),” Option attachment: when deliberating makes choosing feel like losing. “Journal of Consumer Research, Vol.30, No.1, pp.15-29.
Crandall, R. (1980),” Motivation for leisure.” Journal of Leisure Research, Vol.12, No.1, pp. 45-54.
Corsten, D and Gruen, T. (2003), “Desperately Seeking Shelf Availability: An Examination of the Extent, the Causes, and the Efforts to Address Retail Out-of-Stocks.”International Journal of Retail and Distribution Management, Vol.31, No.12, pp. 605–617.
Chen, P. Y., Wu, S. Y. and Yoon, J. (2004), “The impact of online recommendations and consumer feedback on sales.” International Conference on Information Systems (ICIS), pp. 711-24.
Chen, S. C. and Lin, C. P. (2015), “The impact of customer experience and perceived value on sustainable social relationship in blogs: An empirical study.”Technological Forecasting & Social Change, Vol. 96, pp.40–50
Chen, T. Y. and Kang, C. W. (2004), “The relationship between the degree of involvement with on-line games, e-learning, and on-line trading.” Vol. 2, No.1, pp-50-88
Chen, Y., Kuo, C. J., Jhan, Y. C. and Chiu, P. N. (2014),“Hunger Marketing on Smartphone.” Proceedings of PICMET '14: Infrastructure and Service Integration.
Chen, Y. and Xie, J. (2008), “Online consumer review: word-of-mouth as a new element of marketing communication mix.” Management Science, Vol. 54, No. 3, pp. 477
Chevalier, J. A. and Mayzlin, D. (2006), “The effect of word of mouth on sales: online book reviews.” Journal of Marketing Research, Vol.43, No. 3, pp. 345-54.
Chiang, C. F., and Jang, S. C. (2007), “The effects of perceived price and brand image on value and purchase intentions: leisure travellers' attitudes toward online hotel booking.” Journal of Hospitality and Leisure Marketing, Vol.15, No.3, pp.49-69.
Chun, J. W. and Lee, M. J. (2016), “Increasing individuals' involvement and WOM intention on Social Networking Sites: Content matters!”Computers in Human Behavior, Vol.60, pp.223-232
Clark, B. H., Abela, A. V. and Ambler, T. (2005), “Organizational motivation, opportunity and ability to measure marketing performance.” Journal of Strategic Marketing, Vol.13, No. 4, pp. 241-259
Das, G. (2014), “Linkages of retail personality, perceived quality, and purchase intention with retailer loyalty: A study of Indian non-food Retailing.” Journal of Retailing and Consumer Services, Vol.21, No.3, pp.407-414.
Dellarocas, C. (2003), “The digitization of word of mouth: promise and challenges of online feedback mechanisms.” Management Science, Vol. 49, No. 10, pp. 1417-24.
Dhruv, G, Krishnan, R., Baker, J. and Borin, N. (1998), “The Effect of Store Name, Brand Name and Price Discounts on Consumers' valuations and Purchase Intentions.” Journal of Retailing, Vol. 74, No. 3, pp. 331-352
Dhruv, G, Monroe, K. B. and Krishnan, R. (1998), “The Effects of Price-Comparison Advertising on Buyers' Perceptions of Acquisition Value, Transaction Value and Behavioral Intentions.” Journal of Marketing, Vol. 62, No. 2, pp. 46-59
Diallo, M.F. (2012), “Effects of store brand price-image on store brand purchase intention: Application to an emerging market.” Journal of Retailing and Consumer Services, Vol.19, No.3, pp.360-367.
Dodds, W. B., Kent B. M. and Grewal, D. (1991), “Effects of Price, Brand and Store Information on Buyers' Product Evaluations.” Journal of Marketing Research, Vol. 28, No.3, pp.307-319
Don, F. (2004), “Epistemic Value Theory and Information Ethics.” Minds and Machines, Vol 14, No. 1, pp.101-117
Eccles, J., Templeton, J., Barber, B., and Stone, M. (2003), “Adolescence and emerging adulthood: The critical passage ways to adulthood.” In M. Bornstein, L. Davidson, C. L. M. Keyes, & K. A. Moore (Eds.), Well-being: Positive development across the life course, pp. 383–406. Mahwah, NJ: Lawrence Erlbaum Associates.
Eisend, M. (2008), “Explaining the impact of scarcity appeals in advertising: The mediating role of perceptions of susceptibility.” Journal of Advertising, Vol.37, No.3, pp.33-40.
Erdil, T. S. (2015), “Effects of customer brand perceptions on store image and purchase intention: An application in apparel clothing.” Procedia-Social and Behavioral Sciences, Vol.207, pp.196- 205
Forman, C., Ghose, A. and Wiesenfeld, B. (2008), “Examining the relationship between reviews and sales: the role of reviewer identity disclosure in electronic markets.” Information Systems Research, Vol. 19, No. 3, pp. 291-313.
Fornell, C. and Larcker, D. F. (1981), “Evaluating Structural Equation Models with Unobservable Variables and Measurement Error.” Journal of Marketing Research, Vol. 18, No. 1, pp. 39-50
Fromkin, H. L. (1973), “The Psychology of Uniqueness: Avoidance of Similarity and Seeking of Difference.” Institute for Research in Behavioral, Economic, and Management Sciences/Purdue University, West Lafayette, IN.
Gabbott, M. and Hogg, G. (1999), “Consumer involvementin services: a replication and extension”, Journal of Business Research, Vol. 46, pp. 159-66.
Gabler, Colin B. (2010), “Summary brief to buy or not to buy: Uncovering the role of scarcity and regret in the consumer purchase process,” Society for Marketing Advances Proceedings.
Gallarza, M.G., Gil-Saura, I. and Holbrook, M.B. (2011), “The value of value: further excursions on the meaning and role of customer value. “Journal of consumer behavior, Vol. 10, pp. 179-191
Garcia-Murillo, M. and Annabi, H. (2002), “Customer Knowledge Management,” Journal of the Operational Research Society, Vol.53, pp.875-884
Garrod, B. (2003), “Local participation in the planning and management of ecotourism: a revised model approach”, Journal of Ecotourism, Vol. 2 No. 1, pp. 33-53.
Gay, L. R. (1992), “Educational research: Competencies for analysis and application. ” New York: Merrill.
Gefen, D., Straub, D. W. and Boudreau, M. C. (2000), “Structural equation modeling and regression guidelines for research practice.” Communications of the Association for Information Systems, Vol. 4, No. 7, pp.1-70
Godes, David and Mayzlin, Dina (2004), “Using online conversations to study word-of-mouth communication.” Marketing Science, Vol. 23 No. 4, pp. 545-60
Goldman, A.I. (1999), “Knowledge in a Social World.” New York; Oxford.
Gruen, Thomas W., Osmonbekov, Talai and Czaplewski, Andrew J. (2007) “Customer-to-customer exchange: Its MOA antecedents and its impact on value creation and loyalty.” Journal of the Academy of Marketing Science, Vol.35, No.4, pp.537-549
Gruen, Thomas W., Osmonbekov, Talai and Czaplewski, Andrew J. (2006) “eWOM: The impact of customer-to-customer online know-how exchange on customer value and loyalty.” Journal of Business Research, Vol.59, No.4, pp.449–456
Gruen, Thomas W., Talai Osmonbekov and Czaplewski, Andrew J. (2005),” How e-communities extend the concept of exchange in marketing: An application of the motivation, opportunity, ability(MOA) theory.”Marketing Theory, Vol.5, No.1, pp. 33–49
Grunert, K. G. and Grunert, S.C. (1995), “Measuring subjective meaning structures by the laddering method: theoretical considerations and methodological problems.” International Journal of Research in Marketing, Vol, 12, No.3, pp. 209-22
Grunert, K.G. and Valli, C. (2001), “Designer-made meat and dairy products: consumer-led product development”, Livestock Production Science, Vol. 72, No.1-2, pp. 83-98.
Gutman, J., and Reynolds, T. J. (1979), “An investigation of the levels of cognitive abstraction utilized by consumers in product differentiation.” In Eighmey, J. (Ed.), Attitude Research Under the Sun, pp.128-150. Chicago: American Marketing Association.
Ha, H. Y. and Janda, S. (2014), “The effect of customized information on online purchase intentions.” Internet Research, Vol. 24, No. 4,
Hair, Joseph F. Jr, Black, William C., Babin, Barry J. and Anderson, Rolph E. (1998), “Multivariate Data Analysis, 7th Edition”
Hardesty, David M., Bearden, William O. and Carlson, Jay P. (2007),” Persuasion knowledge and consumer reactions to pricing tactics.” Journal of Retailing, Vol.83, No.2, pp.199-210
Hasanov, J. and Khalid, H. (2015), “The impact of website quality on online purchase intention of organic food in Malaysia: A webQual model approach.” Procedia Computer Science, Vol. 72, pp. 382- 389
Hilgert, Hogarth and Beverly, (2003), “Household financial management: the connection between knowledge and behavior.” Federal Reserve Bulletin, Vol. 89, No.7, pp. 309-322
Hirsch, F. (1976) Social limits to growth. London: Harvard University Press.
Hong, J. C., Hwang, M. Y., Tai, K. H. and Kuo, Y. C. (2016), “Crystallized intelligence affects hedonic and epistemic values to continue playing a game with saliency-based design.” Computers & Education, pp.75-84
Houston, Michael J. and Rothschild, Michael L. (1978),"Conceptual and Methodological Perspectives in Involvement." Research Frontiers in Marketing, Vol.4, No.48, pp.184-187.
Howard, John A. and Sheth, Jagdish N. (1969), “The Theory of Buyer Behavior.” New York: John Wiley.
Hsiao, Y.J., Chen, J.T. and Liao, C.F. (2014), “Financial literacy and stock market participation: evidence from Taiwanese markets.” Rev. Secur. Futur. Mark, Vol.26, pp. 1-42.
Hsiao, Y.J., Chen, J.T. and Liao, C.F., (2015) a,” The relationship between financial literacy and retirement planning.” Journal of Management (in press).
Hsiao, Y.J., Chen, J.T. and Liao, C.F. (2015) b,” The relationship between financial literacy and cash advance in Taiwan market.” Journal of Financial Studies, Vol.23, No.2, pp.105–134.
Hu, Li-tze and Bentler, Peter M (1998), “Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification.” Psychological Methods, Vol 3, No.4, pp. 424-453.
Hung, K., Sirakaya-Turk, E. and Ingram, L.J. (2011), “Testing the efficacy of an integrative model for community participation”, Journal of Travel Research, Vol. 50 No. 3, pp. 276-288.
Huang, M., Cai, F., Tsang, Alex S.L. and Zhou, N. (2011), “Making your online voice loud: the critical role of WOM information.” European Journal of Marketing, Vol. 45 No. 7
Jain, S. and Srinivasan, N. (1990), “An empirical assessment of multiple operationalizations of involvement.” inGoldberg, M., Gorn, G. and Pollay, R. (Eds), Advances in Consumer Research, Vol.17, 594-602.
Jepson, A., Clarke, A. and Ragsdell, G. (2013), “Applying the motivationopportunity-ability (MOA) model to reveal factors that influence inclusive engagement within local community festivals.” International Journal of Event and Festival Management, Vol. 4, No.3, pp. 186-205
Joo, S., and Grable, J. E. (2004), “An exploratory framework of the determinants of fnancial satisfaction.”Journal of Family and Economic, Vol.25, No.1, pp. 25-50
Jr, Roscoe H., Brady, Michael K and Baker, Thomas L (2002), “Investigating the role of the physical environment in hedonic service consumption: an exploratory study of sporting events.” Journal of Business Research, Vol.55, No.9, pp. 697-707
Jung, M. J., and Kellaris, J. J. (2004), “Cross-National Differences in Proneness to Scarcity Effects: The Moderating Roles of Familiarity, Uncertainty Avoidance, and Need for Cognitive Closure.” Psychology & Marketing, Vol.21No.9, pp. 739–753.
Khalifa, A. S. (2004),” Customer value: a review of recent literature and an integrative configuration.” Management Decision, Vol. 42, No. 5, pp. 645-666
Koo, D. M. (2009), “The moderating role of locus of control on the links between experiential motives and intention to play online games.” Computers in Human Behavior, Vol.25, pp. 466-474.
Krugman (1967), "The Measurement of Advertising Involvement."Public Opinion Quarterly, Vol. 30, No.4, pp. 583-596
Laaksonen, P. (1996), “Consumer Involvement: Concepts and Research.” Routledge, London. Vol.33, No.1, pp. 115-117
Laroche, M., Bergeron, J. and Goutland, C. (2003), “Howintangibility affects perceived risk: the moderating role ofknowledge and involvement.” Journal of Services Marketing, Vol. 17 No. 2, pp. 122-40.
Lee, S. Y. and Seidle, R. (2012), “Narcissists as consumers: The effects of perceived scarcity on processing of product information.” Social behavior and personality, Vol. 40, No.9, pp. 1485-1500
Leibenstein, H. (1976), “Beyond economic man.” London: Harvard University Press. Vol.86, No.344, pp.913-915
Lien, C. H., Wen, M. J., Huang, L. C. and Wu, K. L. (2015), “Online hotel booking: The effects of brand image, price, trust and value on purchase intentions.” Asia Pacific Management Review, Vol.20, pp. 210-218
Litman, J. A. (2008), “Interest and deprivation factors of epistemic curiosity.” Personality and Individual Differences, Vol. 44, No.7, pp. 1585-1595.
Liu, Y. (2006), “Word of mouth for movies: its dynamics and impact on box office revenue.” Journal of Marketing, Vol. 70, No. 3, pp. 74-89
Loebnitz, N. and Grunert, K. G. (2015), “The effect of food shape abnormality on purchase intentions in China.” Food Quality and Preference, Vol.40, pp. 24-30
Loibl, C., and Hira, T. K. (2005), “Self-directed fnancial learning and fnancial satisfaction.” Financial Planning and Counseling, Vol. 16, No.1, pp. 11-21
Luo, M. M., Chen, J. S., Ching, R. K. H. & Liu ,C. C. (2011), “An examination of the effects of virtual experiential marketing on online customer intentions and loyalty.” The Service Industries Journal, Vol.31, No.13, pp. 2163-2191.
Mahajan, V., Muller, E. and Kerin, R. A. (1984), “Introduction strategy for new products with positive and negative word-of-mouth.” Management Science, Vol. 30, No. 12, pp. 1389-404
MacCallum, R. C. and Hong, S. (1997), “Power Analysis in Covariance Structure Modeling Using GFI and GFI.”Multivariate Behavioral Research, Vol. 32, No.2, pp.193-210
McAlexander, J. H., Schouten, J. W., & Koenig, H. F. (2002), Building brand community. Journal of Marketing, Vol.66, pp.38–54
Mclntyre, N. (1989),” The personal meaning of participation: Enduring involvement. “Journal of Leisure Research, Vol.21, No.2, pp.167-179.
Medeiros, J. F. D., Ribeiro, J. L. D. and Cortimiglia, M. N. (2015), “Influence of perceived value on purchasing decisions of green products in Brazil.” Journal of Cleaner Production, Vol.110, pp.158-169
Moschis, G. P. (1987), “Consumer socialization: A life-cycle perspective.” Lexington, MA: D.C. Lexington Books
Neelamegham, R. and Jain, D. (1999), “Consumer choice process for experience goods: an econometric model and analysis.” Journal of Marketing Research, Vol. 36 No. 3, pp. 373-86
Nevin, J. R. and Houston, M. (1980), "Images as a Component of Attractiveness to Intra-Urban Shopping Areas." Journal of Retailing, Vol. 56, No.1, pp. 77-93.
Olson, J. C. and Reynolds, T. J. (1983), “Understanding consumers’ cognitive structures: implications for advertising strategy.”Advertising and consumer psychology, pp. 77- 90.
Palade, D. and Tanasă, F. E. (2015), “A perspective on the performance of the entity. Financial- accounting approach.” Procedia Economics and Finance, Vol.32, pp.1740–1768
Petty, R. E. and Cacioppo, J. T. (1981), “Issue involvement asa moderator of the effects on attitude of advertising content and context.” Advances in Consumer Research, pp. 20-24.
Petty, R. E. and Cacioppo, J.T. (1986), “The elaboration likelihood model of persuasion.” Advances in Experimental Social Psychology, Vol.19, pp.123-205.
Pritchard, D. (2009), “Knowledge, Understanding and Epistemic Value.” Royal Institute of Philosophy Supplement, Vol .64, pp. 19-43
Pritchard, D. (2007), “Recent work on epistemic value.” American Philosophical Quarterly, Vol.44, No. 2 
Robb, C. A. and Woodyard, A. S. (2011), “Financial Knowledge and Best Practice Behavior.” Journal of Financial Counseling and Planning, Vol. 22, No. 1 
Rothschild, M.L. (1984), “Perspectives on involvement:current problems and future directions.” in Kinnear, T.C.(Ed.), Advances in Consumer Research, Association for Consumer Research, Provo, UT, Vol.11, pp. 216-17.
Schubert, P. and Ginsburg, M. (2000), “Virtual communities of transaction: the role of personalization in electronic commerce.” Electronic Markets, Vol. 10, No. 1, pp. 45-55
Strader, T. J. and Hendrickson, A. R. (1999) “Consumer Opportunity, Ability and Motivation as a Framework for Electronic Market Research.” Electronic Markets, Vol.9, No.1-2
Sweeney, J. C. and Soutar, G. N. (2001), “Consumer perceived value: The development of a multiple item scale” Journal of Retailing, Vol.77, pp.203-220
Sen, S., and Lerman, D. (2007), “Why are you telling me this? An examination into negative consumer reviews on the web. “Journal of Interactive Marketing, Vol.21, No.4, pp. 76-94.
Senecal, S. and Nantel, J. (2004), “The influence of online product recommendations on consumers’ online choices.” Journal of Retailing, Vol. 80 No. 2, pp. 159-69.
Shen, Lin, Tang and Hsia (2016),” The relationship between financial disputes and financial literacy.” Pacific-Basin Finance Journal, Vol.36, pp.46-65
Shim, Serido, Tang and Card (2015), “Socialization processes and pathways to healthy financial development for emerging young adults.” Journal of Applied Developmental Psychology, Vol.38, pp.29-38
Siemsen E., Roth A. V., Balasubramanian S. (2008), “How motivation, opportunity, and ability drive knowledge sharing: The constraining-factor model.” Journal of Operations Management, Vol.26, pp. 426-445
Søndergaard, H. A. (2005), “Market-oriented new product development How can a means-end chain approach affect the process?”European Journal of Innovation Management, Vol. 8, No. 1, pp. 79-90
Sonia, S. M., Jana, P. and Nadia, J. (2015), “The impact of age in the generation of satisfaction and WOM in mobile shopping.” Journal of Retailing and Consumer Services, Vol. 23, pp.1-8
Tan, S. J., and Chua, S. H. (2004), “While Stocks Last!’Impact of Framing on Consumers’ Perception of Sales Promotions.”Journal of Consumer Marketing, Vol.21, No.5, pp. 343–355.
Tosun, C. (1999), “Towards a typology of community participation in the 
    tourism development process.” Anatolia: An International Journal of Tourism and Hospitality Research, Vol. 10, No. 2, pp. 113-134.
Varki, S. and Wong, S. (2003), “Consumer involvement in relationship marketing of services”, Journal of Service Research, Vol. 6, No. 1, pp. 83-92.
Veludo-de-Oliveira, T. M., Ikeda, A. A. and Campomar, M. C. (2006), ” Discussing Laddering Application by the Means-End Chain Theory” The Qualitative Report, Vol.11, No. 4 , pp.626-642
Verlegh, P. W. J. and Moldovan, S. (2008), “What drives word of mouth? A multi-disciplinary perspective.” Advances in Consumer Research, Vol. 35, pp. 49-51
Weening, M. and Midden, C. (1991), “Communication network influences on information diffusion and persuasion.” Journal of Personality and Social Psychology, Vol. 61 No. 5, pp. 734-42.
Wilson, T.D. (1997), “Information behavior: An interdisciplinary perspective,”Information Processing and Management, Vol.33, No.4, pp. 551-572.
Wood, R. T. A., Griffiths, M. D., Chappell, D., and Davies, M. N. O. (2004), “The structural characteristics of video games: a psycho-structural analysis.” Cyber Psychology and Behavior, No.7, No.1, pp.1-10
Yang, J., Kim, W., Amblee, N. and Jeong, J. (2012), “The heterogeneous effect of WOM on product sales: why the effect of WOM valence is mixed?” European Journal of Marketing, Vol. 46, No. 11
Yu, J., Zo, H., Choi, M. K. and Ciganek, A. P. (2013), “User acceptance of location-based social networking services.” Online Information Review, Vol. 37, No.5, pp. 711-730
Zaichkowsky, J. L. (1985), “Measuring the Involvement Construct.” Journal of consumer research, Vol. 12, No. 3, pp. 341-352
Zeithaml, V. A. (1988), "Consumer Perceptions of Price, Quality and Value: A Means-End Model and Synthesis of Evidence." Journal of Marketing, Vol.52, No.3, pp.: 2-22.
Zufryden, F. (2000), “New film web site promotion and box-office performance.” Journal of Advertising Research, Vol. 40 No.1, pp. 55-64.
論文全文使用權限
校內
紙本論文於授權書繳交後5年公開
同意電子論文全文授權校園內公開
校內電子論文於授權書繳交後5年公開
校外
同意授權
校外電子論文於授權書繳交後5年公開

如有問題,歡迎洽詢!
圖書館數位資訊組 (02)2621-5656 轉 2487 或 來信