§ 瀏覽學位論文書目資料
  
系統識別號 U0002-1502201101005200
DOI 10.6846/TKU.2011.00468
論文名稱(中文) 網路通路原生品牌移轉至實體通路之品牌延伸研究
論文名稱(英文) Brand extension of switching e-channel brand to offline channel brand
第三語言論文名稱
校院名稱 淡江大學
系所名稱(中文) 管理科學研究所碩士班
系所名稱(英文) Graduate Institute of Management Science
外國學位學校名稱
外國學位學院名稱
外國學位研究所名稱
學年度 99
學期 1
出版年 100
研究生(中文) 盧瑋婷
研究生(英文) Wei-Ting Lu
學號 698620134
學位類別 碩士
語言別 英文
第二語言別
口試日期 2011-01-08
論文頁數 62頁
口試委員 指導教授 - 陳水蓮
委員 - 王世澤
委員 - 曾義明
關鍵字(中) UTAUT 模型
品牌經驗
品牌權益
品牌聲譽
離線品牌購買意願
關鍵字(英) UTAUT
Brand experience
Brand reputation
Brand equity
Offline brand
SEM analysis
第三語言關鍵字
學科別分類
中文摘要
隨著網路購物市場的日趨成熟,網路品牌間的競爭漸趨激烈,要持續獲利勢必要找增加其品牌的競爭力,品牌移轉至實體通路品牌,能夠替品牌找到多一個銷售通路,所以本研究主要探討網路原生品牌移轉至實體通路品牌時,消費者對於實體品牌的購買意願,了解網路品牌是否具「月暈效果」能夠吸引消費者至實體通路品牌購買。綜觀其他文獻,多數著重於實體品牌延伸至網路品牌,而網路品牌對外延伸至實體通路的則不多見,故本研究以台灣網路品牌為研究對象,探討其品牌移轉至實體通路之可行性。
使用UTAUT模型中的 績效預期、結果預期、社會影響、設備等四個構面來了解消費者對於網路購買系統的滿意程度,是否會影響其消費者的品牌經驗,進而影響品牌權益與品牌聲譽,同時測試透過品牌權益和品牌聲譽是否會影響消費者的對其實體品牌購買意願。本研究結果顯示出,社會影響為最主要影響網路品牌經驗,而網路品牌經驗對於其品牌權益與品牌聲譽都為正向之影響,品牌權益、品牌聲譽對於其購買意願也為正向之影響,所以建議網路品牌商可以選擇在適當的時機進入實體通路品牌
英文摘要
With the online shops exuding excellent performance to the extent that online native brands are no longer regarded as “white box” anymore. The e-retailer could move across cyber borders and have begun to launch offline brands in the solid market place to solve the online problems. The companies with well-known online native brands also can benefit from the “halo effect” when they try to develop their multi-channel strategy and build their presence in the offline channel. This research tested the construct validity by confirmatory factor analysis, and applied the structural equation modeling to examine the research framework his study uses the four constructs of the UTAUT model, performance expectancy, effort expectancy, social influence and facilitating condition to test the level of the consumer satisfaction with the online purchasing system and use those four dimension to realize whether online purchasing system can influence the consumer’s brand experience, and following brand experience can affect brand reputation, brand equity and offline brand extension. This study also tries to find the effect of brand reputation, brand equity on offline brand purchase intension. The final research results reveal social influence is the important role influences the online brand experience, and virtual brand experience significantly positively affects the e-Channel brand reputation, brand equity and the offline brand purchase intention directly. Both brand reputation and brand equity significantly positively affect the consumer purchase intention for its offline brand.
第三語言摘要
論文目次
Chapter 1 Introduction	1
1.1 Research background	1
1.2 Research purpose	7
1.3 An overview of the research	8
Chapter 2 Literature Review and Research hypotheses Development	10
2.1 Unified theory of Acceptance and Use of Technology (UTAUT):	10
2.1.1 Performance expectancy	11
2.1.2 Effort expectancy	12
2.1.3 Social influence	13
2.1.4 Facilitating conditions	14
2.2 e-Brand experience	15
2.3 Brand reputation	17
2.4 Brand equity	18
2.5 Offline brand purchase intension	23
2.6 Hypothesis	25
Chapter 3 Research methodology	31
3.1 Conceptual Research Framework	31
3.2 Research setting	32
3.3 Measurement development	32
3.4 Questionnaire design, pre-testing	33
3.5 Sampling and Data collection	33
Chapter 4 Data Analysis and Results	35
4.1 Respondents’ profiles	35
4.2 Measurement accuracy analysis	36
4.3 Hypotheses testing	39
Chapter 5 Conclusion	42
5.1	Research Discussion	42
5.2 Research Implication	44
5.3 Limitations and future research	45
Reference	47
Appendix	61


LIST OF TABLES
Table 1.1 Internet activities by users accessing from home in recent one month	3
Table 1.2 The structure of Taiwan e-market product	5
Table 4.1: Descriptive statistics of the participants’ profiles	35
Table 4.2: Measurement accuracy analysis statistics	38
Table 4.3 Correlation matrix of dimensions	39
Table 4.4 Goodness-of-fit measures of the research model	40
Table 4.5: Structure equal model estimates	41
Table 5.1 Direct, indirect and total effect	44

LIST OF FIGURE
Figure 1.1 The scale of the global e-market	1
Figure 1.2 Overview of online population in Taiwan	2
Figure 1.3 The scale of Taiwan e-market	5
Figure 1.4 Research flow chart	9
Figure 2.1 How brand equity generates value. Adapted from Aaker (1996)	21
Figure 2.2 Dimensions of Brand Knowledge Adapted from Keller (1993)	22
Figure 3.1 Conceptual Framework	31
Figure 4.1  Hypotheses testing: structure equal model	41
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