知識在未來的競爭環境中扮演了一個不可或缺的元素，企業若想獲得持久的競爭優勢，就必須強化本身的智慧資本，提升核心能力。但知識的取得無法完全依靠組織內部發展，必須適時從外在的供應商、合作夥伴、協同廠商移轉到企業內部。因此，知識移轉為企業間分享、傳遞知識的一種過程，若能成功將知識從某一方移轉至另一方且接收者能有效吸收時，方為成功的知識移轉，進而為企業帶來競爭力。

    本研究旨在探討不確定環境、知識移轉與競爭優勢間的關係。我們以台灣半導體產業為調查對象共回收176份有效問卷，並利用結構方程模式來驗證知識移轉、不確定環境對競爭優勢的影響。研究發現，不確定環境、知識移轉與競爭優勢間的關係，在部份中介效果的模型中具有良好的配適，即不確定環境的確會對妨礙知識移轉，而知識移轉對於組織建立持久性的競爭優勢又有正向的效果。另外，知識移轉和競爭優勢具有正向關係；不確定環境和知識移轉具有負向的關係、不確定環境與競爭優勢也具有關聯性。最後，在產業的干擾效果上，知識提供者保護程度對降低依賴，移轉分享組織知識對降低依賴會因為產業的差異性而產生改變。

In the highly competitive business environment, knowledge is recognized as a critical resource. In order to acquire sustain competitive advantage, Organizations must reinforce its intellectual capital and develop core capability. Knowledge are not able to create within their boundaries, they must transfer from suppliers and collaborative partners. Therefore, knowledge transfer is a process of sharing knowledge within organizations. Successful knowledge transfer regarded as the receiver can be absorbed knowledge outside the company effectively, and its will establish competitive advantage.

    This research proposes and tests the relationship between uncertainty environment, knowledge transfer and competitive advantage. Based on a cross-sectional sample of 176 Taiwan semiconductors and a structural equation methodology, this study investigates the effect of knowledge transfer and competitive advantage on uncertainty environment. Our results indicate that in the partial mediated model have a good model fit. It means uncertainty environment hinder knowledge transfer and lead to organizations develop knowledge by themselves to establish competitive advantage. Further, the relationship between uncertainty environment and knowledge transfer is negative. Knowledge transfer and competitive advantage has positive relationship. The more uncertainty environment is related to competitive advantage.

目錄

第一章 緒論	1
1.1 研究動機	1
1.2 研究問題與目的	2
1.3 研究流程	3
第二章 文獻探討	4
2.1 不確定環境	4
2.2 知識移轉	11
2.3 競爭優勢	19
2.4 不確定環境、知識移轉與競爭優勢	21
第三章 研究方法	24
3.1 概念性架構	24
3.2 研究架構	24
3.3 研究變項操作性定義與測量	25
3.4 研究設計	29
3.5 預試信效度分析	32
3.6 資料分析方法	36
第四章 資料分析與結果	38
4.1 描述性統計分析	38
4.2 測量模型分析	39
4.3 相關分析	47
4.4 結構模型分析	47
4.5 干擾效果檢定	52
第五章 結論與建議	54
5.1 研究結論	54
5.2 研究貢獻	55
5.3 研究限制與後續研究建議	57
參考文獻	60
一、中文部份	60
二、英文部分	60
附錄一：研究問卷	70
附錄二 不確定環境變項調整分析	73

表目錄
表2-1 模糊性前因變項整理	4
表2-2 不確定環境相關研究整理	6
表2-3 知識移轉定義整理	11
表2-4 知識移轉相關研究整理	12
表2-5 知識移轉績效衡量	20
表3-1 研究變項操作性定義及衡量表	26
表3-2 問卷調查對象及回收情形	30
表3-3 預試信度表	33
表3-4 預試收斂效度表	34
表3-5 預試區別效度表	35
表4-1 受測公司基本資料分析表	38
表4-2 正式問卷各構面題項分配與Cronbach α值	40
表4-3 各構面之收斂效度分析結果	40
表4-4 各構面之區別效度分析結果	41
表4-5 各構面驗證性因素分析配適度指標	44
表4-6 測量模型之二階因素模型配適度指標	46
表4-7 相關分析矩陣表	47
表4-8 假設模型與競爭模型支配適度指標比較	48
表4-9 假設路徑驗證結果	48
表4-10產業別干擾效果檢定	52
表5-1 研究假設與驗證結果彙整表	55
 
圖目錄
 
圖1-1研究流程圖	3
圖2-1知識為基礎理論與交易成本關係圖	9
圖3-1概念性架構圖	24
圖3-2研究架構圖	24
圖4-1不確定環境之一階因素模型	42
圖4-2知識移轉之一階因素模型	43
圖4-3競爭優勢之一階因素模型	43
圖4-4不確定環境之二階因素模型	45
圖4-5知識移轉之二階因素模型	45
圖4-6競爭優勢之二階因素模型	46
圖4-7最適化路徑圖	51

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