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系統識別號 U0002-1108200813214400
中文論文名稱 服務業在新加坡競爭力所扮演的角色之探討
英文論文名稱 A Study of the Role of Services in Singapore’s Competitiveness
校院名稱 淡江大學
系所名稱(中) 東南亞研究所碩士班
系所名稱(英) Graduate Institute of Southeast Asian Studies
學年度 96
學期 2
出版年 97
研究生中文姓名 翁海清
研究生英文姓名 Hai-Ching Weng
學號 693230046
學位類別 碩士
語文別 中文
口試日期 2008-06-18
論文頁數 83頁
口試委員 指導教授-林欽明
委員-靖心慈
委員-秦宗春
中文關鍵字 新加坡  服務業  競爭力  創新系統  知識型服務業  資訊技術 
英文關鍵字 Singapore  services  competitiveness  innovation system  KIBS  information technology 
學科別分類 學科別社會科學區域研究
中文摘要 在增值活動中,一個國家穩定且創新的生產要素可產生的收益,反映了這個國家的優勢與比較利益。研究也顯示知識密集服務確實有助於提升製造業成長,另外也加強了客戶的革新能量並且刺激原本擁有的創新,故政策支持知識密集服務業的發展是非常值得去嘗試的。產業群聚是一個國家競爭優勢的主要來源之一,由於服務業的獨特性質,使得服務業的產業群聚大多發生在都市中。新加坡是一個城市型的國家,它極適合發展服務業,也使得其革新系統能夠快速有效的散佈,廠商可以快速獲得新的知識和技術,並透過制度的革新使得知識重新組合與散佈,進而造成良性的循環。
一個國家的競爭優勢來源,主要乃是由一國不同的產業所構成,不同的產業對於所處的環境與需求也不盡相同。因此本文研究的方式乃是先找出國家最具關鍵性的產業,再去了解服務業中間投入是否有助於此關鍵性產業的發展,進而推斷出以服務業為中間投入,是否有助於國家競爭力的提升。相關的文獻中提及,在東南亞國家中,電子業對於航空貨運的需求相當依賴,並且航空貨運也影響廠商的供應鏈管理戰略等。故本研究從新加坡航空貨運作為電子業中間投入來考量,了解航空貨運的投入是否提升電子業的產業優勢,進而了解作為產品的中間投入是否影響著國家的競爭優勢。
此外,新加坡所建構的資訊交流平台,將這些重要的高科技製造業和知識型服務業連接起來,這使得溝通成本能有效降低,各產業資訊得以有效整合,提高其效率及效果。如此相輔相成的結果,也印證了新加坡透過資訊服務媒介使得以製造業和服務業作為經濟發展的雙引擎其做法相當成功。
本研究發現,新加坡將知識型服務業座落在高科技製造業外圍,形成了群聚的現象,並且利用資訊通訊服務將兩者連接起來,透過這樣的做法,使得知識得以快速的在廠商間流動,使其創新體系可以不斷的翻新,外溢效果明顯。故服務業在新加坡雖然不是扮演對外競爭力主要的角色,但是卻是間接促成製造業產品的對外競爭力不可或缺的要角。
英文摘要 Abstract:
In production activities, the revenues out of steady and innovative factors of production reflect a country’s competitive and comparative advantages. Studies have shown that knowledge-intensive services can stimulate manufacturing growth. They can also enhance customers’ renovating capabilities and therefore the ability to innovate continuously. Hence, government should implement policies supporting the development of such services. Industrial clustering is the main source of a country’s competitive advantage. Furthermore, the clustering of services, with their particular characteristics, is occurring mostly in the cities, whereas Singapore, as a typical city state, is very suitable to develop such service clusterings. Knowledge and technologies can be disseminated rapidly and effectively to firms which are then reformulated and further disseminated as a virtuous cycle.
A country’s competitive advantage is implicit in its industrial structures in which various industries have their own specific environmental needs. The study tried at first to identify the key industry of a country and then to explore how service inputs can help the development of such industry and enhance the competitive advantage of the whole economy. Several studies have shown that electronics industry is heavily dependent on air freight services which in turn also affect supply-chain strategies of firms. Therefore, this study focuses on Singapore’s aircraft shipping services which are used as intermediate inputs in electronics, the leading sector in Singapore, and are deemed to enhance Singapore’s competitive advantages.
On the other hand, Singapore’s information exchange platform has connected high tech manufacturings and knowledge-based services. This platform has also effectively lowered the communicating cost as well as integrated information from various industries. It has been shown that manufacturing and services, as Singapore’s dual strategic engines for economic growth, are reinforcing each other and, through information technologies, lead to great success in Singapore’s competitiveness.
The study also found the clustering of services, at the outskirt of high tech manufacturing industries which are interconnected through information and communication technologies with the former, has accelerated the rapid flow of knowledges among firms and perpetuated the innovation system which resulted in great spill-over effects. It is concluded that services have played a crucial role in reinforcing competitive advantage of high tech manufacturings in Singapore, even though they may not be highly competitive by themslves.
論文目次 目錄
第一章 緒論 1
第一節 研究動機與目的 1
第二節 研究方法與範圍 5
第三節 研究步驟 7
第二章 新加坡服務投資與貿易的進展 11
第一節 新加坡近年來發展情形 11
第二節 服務業在新加坡的概況 14
第三節 新加坡服務貿易的進展 19
第三章 知識密集服務對新加坡創新體系的影響 25
第一節 知識密集服務業在知識經濟所扮演的角色 25
第二節 產業群聚與創新的關聯 29
第三節 新加坡產業群聚-以裕廊工業區為例 34
第四節 小結 37
第四章 新加坡競爭力的迷思-以服務業做為製造業中間投入來考量 38
第一節 電子業獨佔新加坡競爭力之鰲頭 39
第二節 生產者服務與製造業的關聯 42
第三節 新加坡航空貨運服務與電子業的產業關聯 44
第四節 新加坡競爭力的迷思 49
第五章 資訊技術對於新加坡產業的影響 52
第一節 資訊服務業為製造業與服務業的媒介 52
第二節 新加坡資訊政策推動歷程與成果 54
第三節 新加坡作為一個區域資訊的樞紐 56
第四節 小結 58
第六章 總結 60
第一節 研究發現 60
第二節 對於研究目的之回應 62
參考書目及文獻 63


圖目錄
圖1.1 研究流程 8
圖1.2 研究架構 9
圖2.1 1996-2006年服務部門佔GDP及總就業人口比重 16
圖2.2 新加坡服務業出口、進口及淨額 19
圖2.3 2006年各項服務業佔服務貿易出口及進口的比重 20
圖2.4 新加坡服務業出口的主要貿易夥伴 21
圖2.5 新加坡服務業進口的主要貿易夥伴 22
圖2.6 2005-2006年新加坡製造業出口金額比例 24
圖3.1 知識密集服務之知識的產生與散佈關係 28
圖3.2 區域創新系統中主要的創新主體 30
圖4.1 電子業佔總製造業附加價值比例 40
圖4.2 東亞各國運輸對經濟發展的潛在貢獻 47
圖5.1 高科技製造業與服務透過知識資訊為媒介連結 52


表目錄
表2.1 新加坡重要經濟政策時程 13
表2.2 2000-2004年新加坡貨物出口及服務業外來投資每年成長比率 15
表2.3 外來投資於各行業的金額及比例 15
表2.4 2000及2004年新加坡各產業所創造附加價值比例 17
表2.5 2004年新加坡企業重要指標 18
表2.6 東協國家2000年國內外需求佔GDP比重 22
表4.1 2000-2005年新加坡電子業總產值 39
表4.2 2001-2005年新加坡外人直接投資在電子業總額 41
表4.3 新加坡運輸服務貿易的進出口 45
表4.4 2005年新加坡運輸業重要指標 45

參考文獻 參考書目及文獻
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