網路科技日新月異，已經成為一種虛擬公共討論的空間，而這個空間則成為網路社會運動生成的基礎，以往在網路上多為匿名或是使用假名的情形下，產生了許多預期之外的問題；而「實名制」的出現，也代表了網路環境的轉變。然而，探究以往文獻，多以匿名性或假名的角度探討網路上的種種行為，從實名制出發的研究卻付之闕如。 
  而相較於以往社會運動的實體動員，由於科技的發展，讓動員的過程和社會運動的開展可以在網路上進行，透過網路的虛擬連結、高度近用及互動性等等特性，讓資訊和社運組織的宣傳發送到更多人手中；另一方面，網路克服了地理區隔的實體障礙，所以可以讓更多人共同參與社會抗爭，包括給予參與實體抗爭成員支持、發表意見討論相關議題和透過轉貼、轉引的方式讓社運組織的訊息網絡流通更加擴大，這也是網絡社會的特色之一。
  本研究從實名制的角度出發，探討實名制對於網路人際關係、網路社會運動、社會支持及意見表達的影響，並以匿名制或是假名制的文獻為參考，來凸顯匿名制和實名制不同之處。研究顯示，實名制能夠增加網路人際凝聚力和社會支持，進而形成個人言論的約束力，讓個人能夠為言論負責，而讓整個虛擬公共空間的討論可以更有效率，最後形成網路或是實體社會運動。

The technology of the Internet is in progress and the Internet has become a virtual public sphere where people can discuss or debate to the public issues; moreover, the sphere also has become the fundamental of social movements. In the past, the researches of the Internet were focused on the anonymous or the fake names, and he anonymous and the fake names led to several unanticipated problem; on the other hand, when “true name system” occurs on the Internet, which means that the environment of the Internet has changed. However, reading the articles and relative researches, researcher discovers that the most of the past research was focus on the anonymous or the fake names, lacking true name effect and relative discovery.
  Compared with the embodied mobilization of traditional social movement, the appearance of social movement has changed. Because of the development of technology, the mobilization process and social movement can be launched on the Internet. On the one hand, the information and the campaigns of social movement organizations can be disseminated by the characters of Internet, including virtual connection, high access, and interactivity. On the other hand, Internet can overcome the geographical barrier, so it can let more people take part in social protest, including give supports to the people who real dedicate to movements, issue opinion to discuss certain subject, and post or cite organizations message to let the information can be accepted by more people. The phenomenon is also one of the characters of network society. 
  This research comes from the degree of true name, probes the effect of true name toward the development of relationship, social support, Internet social movement and opinions communication on the Internet, as well as refers the researches of anonymous and the fake names to highlight the differences among true name, anonymous and the fake names. 
  The consequence shows that true name system can promote interpersonal identity, social support, format the restriction of personal opinion and let people take responsibility to their opinion; furthermore, it can let the whole virtual public sphere become more efficient and finally encourage the virtual or physical social movements.

論文目錄
壹  緒論........................................................................................................................1
貳  研究架構................................................................................................................3
第一節  研究動機.....................................................................................................3
第二節  研究目的.....................................................................................................4
參  文獻探討................................................................................................................6
  第一節  Facebook的源起和精神............................................................................6
  第二節  網路社群....................................................................................................7
  第三節  集體行動..................................................................................................11
  第四節  社會運動..................................................................................................13
  第五節  人際關係發展..........................................................................................43
肆  研究方法與分析..................................................................................................50
  第一節  概述..........................................................................................................50
  第二節  文林苑都更運動......................................................................................52
  第三節  文章分析..................................................................................................62
伍  結論與建議........................................................................................................104
  第一節  結論........................................................................................................104
  第二節  研究限制與後續建議............................................................................110
陸  參考文獻............................................................................................................113
  中文文獻................................................................................................................113
  英文文獻................................................................................................................118


表目錄
表一  網路社會運動國內相關研究..........................................................................39    
表二  網路社會運動國外相關研究..........................................................................41 
表三  社會支持類型的研究......................................................................................46
表四  文林苑事件媒體、抗議組織與研究對象之內容關係....................................56
表五  傳統社會運動、新社會運動及網路社會運動的比較..................................106

圖目錄
圖一  社會運動示意圖...............................................................................................27    
圖二  照片A..............................................................................................................65
圖三  照片B...............................................................................................................65
圖四  照片C..............................................................................................................68
圖五  照片D..............................................................................................................68
圖六  照片E...............................................................................................................69
圖七  照片F................................................................................................................69

中文部分

(一) 網路資料:

新浪網部落格，取自http://blog.sina.com.tw/
網站資訊調查公司Alexa。網址:http://www.alexa.com/siteinfo/facebook.com
雅虎奇摩新聞。〈全球使用者破5億，臉書如同第三大國〉。取自http://tw.news.yahoo.com/article/url/d/a/100723/17/29rz0.html
T 客邦(2009.10.19)。〈Facebook、微網誌，網路使用大調查結果公開〉。取自http://www.techbang.com.tw/
維基百科。〈Facebook〉。http://zh.wikipedia.org/wiki/Facebook
玉山電報(2011.8.9)〈黑莓機-倫敦暴動的「幕後推手」〉取自http://www.formosamedia.com.tw/post_624.html
流量分析公司Hitwise。〈Analyst Weblog〉。取自:http://weblogs.hitwise.com
〈政府強拆士林王家!看懂文林苑爭議〉。(2012.3)《天下雜誌》可於網路上閱覽: http://www.cw.com.tw/article/article.action?id=5031571&page=1
財團法人都市更新研究發展基金會，網址: http://www.ur.org.tw/index.asp
台灣立報，網址: http://www.lihpao.com/?action-viewnews-itemid-101338
都市更新受害者聯盟Facebook專頁，網址: https://www.facebook.com/pages/%E5%8F%B0%E7%81%A3%E9%83%BD%E5%B8%82%E6%9B%B4%E6%96%B0%E5%8F%97%E5%AE%B3%E8%80%85%E8%81%AF%E7%9B%9F/128722707194235
黃慧瑜Facebook專頁，網址:https://www.facebook.com/huiyu.huang.71

(二) 影音資料

陳信聰(製作人)(2011年三月)【有話好說:都市更新賺翻了？背後多少辛酸淚！最牛釘子戶？驅離納美人？都更利益，建商吃乾抹淨？】，公共電視。
民視(2012年4月28日)【民視異言堂:獅子與小白兔的戰爭?】，民視電視公司。

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王玉燕(2006)。〈紀錄片作為社會運動的載具：《貢寮，你好嗎？》的書寫策略〉。中華傳播  學刊。
何明修(2004)。〈當本土社會運動遇到西方的新社會運動理論:以台灣的反核運動為例〉。《教育與社會研究》7:69-97
吉佳媛、陳柏佑(2008)。〈虛擬社群網站之「實名制」與網際認同塑造之研究－以南韓Cyworld網站為例〉。中華傳播學會。
江嘉軒(2004)。〈虛擬社群網站使用動機與社會臨場研究〉。中山大學傳播管理所碩士論文。
李承翰(2000)。〈網際網路與社會運動團體及個人增權(empowerment)關係之研究〉。元智大學資訊傳播研究所博士論文。
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謝宗學(2003)。〈網路民主與審議民主之實踐:資訊化社會的桃花源村?〉。《資訊社會研究》，4:87-193。
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藍晨英(2002)。〈網路集結與網路動員〉。中華傳播學會。
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英文文獻

(一) 英文書籍
Burleson, B. R., Albrecht. T. L., & Sarason, I. G.(1994). Communication of Social Support:    Messages, Interactions, Relationships, and Community. Sage Publications Ltd.
Darnovsky, M., Epstein, B., & Flacks, R. (1995). Cultural Politics and Social Movements. Philadelphia: Temple Univ. Press.
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Turner, R. H. & Killian, L. M.(1972). Collective Behavior,(2end ed.). Englewood Cliffs, N. j: Prentice-Hall, Inc.
Vaux, L. (1988). Social Support: Theory, Research, and Intervention. Praeger Publisher, One Madison Avenue,  New York.
Wim Van de Donk, Loader, B. D., Nixon, P.G., & Rucht, D. (2004). Cyberprotest: New Media, Citizens and Social Movements. London: Routledge.

(二) 專書及論文

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