在軟體公司開發團隊中，專案經理即是專案成功的最大關鍵因素，且在專案執行的過程中扮演著舉足輕重的角色。專案經理為了使專案能夠如期、如質、如預算的交付，其領導能力、專業技能、跨組織的溝通能力皆為重要關鍵。在過去的研究中，針對「專案管理」、「領導能力」、「人格特質」的相關研究已經不勝枚舉，但是將專案經理之人格特質與專案成功影響二者合併為主要研究主題，較為少見。本研究共彙整三間軟體公司的專案歷史資料，並採用問卷調查法，讓負責這些專案的專案經理自評，以分析其人格特質。最後透過本研究的研究設計，進一步探討兩者之間的主要關聯。
研究結果顯示，軟體公司所執行的專案具有中小規模、高品質要求、高時間壓力等特性，確實與專案經理的五大人格特質具有程度高低之分。再則，專案經理人格特質亦對於專案成功因素有顯著之影響，其中又以擁有「嚴謹性」的專案經理對於專案成功的影響最為顯著。換句話說，專案經理越是嚴謹，執行專案的成功機率越高。

The importance of the project management techniques to implement projects successfully has been widely established such as project manager's role in the software company. Specifically, the project manager’s leadership roles and professional techniques, communication skills are of great importance for the control of time, cost and quality for project success issue. Previous studies have suggested applying multidimensional frameworks to assess project success. Leadership, personality traits are probably the most frequently discussed topic in the field of project management but the impacts of project managers' personality for project success as the main research subject is uncommon. This paper selected projects data from three software industry. In order to analyze personality of project manager, 13 questionnaires were sent to project managers who are responsible for those projects. Based on a sample of 122 projects, we found out that the interactions between two planning variables, the project manager’s personality, and project success factors had been analyzed. 
The findings indicate that Conscientiousness is good predictors of successful project managers. Consistent with expectations, the validity of Conscientiousness was greater for project managers in software industry. Comparing with others personality it is significantly related to project success. This study shows that the selection of project managers could be conducted with greater reliability by Big Five personality dimensions. The results may be useful and be a consideration for hiring or selecting project managers.

目次	IV
表目錄	VI
圖目錄	VIII
第一章	緒論	1
第一節	研究背景	1
第二節	研究動機與目的	2
第三節	研究流程	3
第二章	文獻探討	8
第一節	專案管理	8
第二節	專案成功關鍵因素	12
第三節	人格特質	24
第四節	五大人格特質	29
第五節	五大人格特質與工作績效之間的關聯性	34
第三章	研究架構與設計	36
第一節	研究方法與設計	36
第二節	研究對象及限制	45
第四章	研究結果與分析	49
第一節	樣本特徵分析	49
第二節	敘述性統計分析	53
第三節	研究構面信、效度分析	56
第四節	相關分析	57
第五節	迴歸分析	58
第六節	假說檢定	79
第五章	討論與結論	86
第一節	討論	86
第二節	管理意涵	90
第三節	未來研究建議	92
參考文獻	94
附錄一、正式問卷	98
附錄二、專案經理人格特質分布圖	101

表目錄
表2-1 學者針對「專案管理」定義之文獻探討	11
表2-2 學者針對「專案成功關鍵」定義之文獻探討	20
表2-3 學者針對「人格特質」定義之文獻探討	27
表2-4 學者針對「五大人格特質」定義之文獻探討	33
表4-1 本研究主要分析專案所屬軟體公司背景資料	50
表4-2 本研究專案經理樣本基本特徵分布	51
表4-3 本研究專案屬性樣本特徵分布	52
表4-4 本研究信度分析 – 專案經理之人格特質	57
表4-5 本研究之相關分析表	58
表4-6 本研究之迴歸分析表	59
表4-7本研究之迴歸分析表：依照”專案規模(1)”級距進行分類	61
表4-8本研究之迴歸分析表：依照”專案規模(2)”級距進行分類	63
表4-9本研究之迴歸分析表：依照”專案規模(3)”級距進行分類	66
表4-10本研究之迴歸分析表：依照”專案生命週期(1)”級距進行分類	68
表4-11本研究之迴歸分析表：”專案生命週期(2)”級距進行分類	71
表4-12本研究之迴歸分析表：”專案生命週期(3)”級距進行分類	73
表4-13本研究之迴歸分析表：依照”專案類別(1)”級距進行分類	76
表4-14本研究之迴歸分析表：依照”專案類別(2)”級距進行分類	78
表4-15 本研究之假說結論表	79
表4-16 本研究之假說結論表：分類檢定（外向性）	80
表4-17 本研究之假說結論表：分類檢定（嚴謹性）	81
表4-18 本研究之假說結論表：分類檢定（親和性）	82
表4-20 本研究之假說結論表：分類檢定（開放學習性）	83
表4-21 本研究之假說結論表：分類檢定（情緒穩定性）	84


圖目錄

圖1-1 研究流程圖	3

一、	中文文獻
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[2]	 朱麗芬，《國內企業導入ERP系統之模式探討一以IC製造業為例》，國立政治大學資訊管理研究所碩士論文，2000。
[3]	 許國清，《不同專案群組下專案經理人特性對專案績效之影響》，靜宜大學企業管理研究所碩士，1999。
[4]	 蔡維奇，〈招募策略-經挑細選之戰術, 人力資源管理的 12 堂課〉，天下遠見出版股份有限公司，2000。
[5]	 江錦華，《職業適性傾向與組織文化之適配性對工作績效之影響-以高科技F公司為例》，國立中央大學人力資源管理研究所碩士論文，2001。
[6]	 邱皓政，〈量化研究與統計分析 (基礎版)-SPSS 中文視窗版資料分析範例解析來源〉，五南圖書出版股份有限公司，2006。

 
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