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系統識別號 U0002-0906200617361700
中文論文名稱 運用智慧型代理人機制於PSTN與VoIP電話帳務服務之研究
英文論文名稱 The Intelligent agent of the billing service between the PSTN and VOIP
校院名稱 淡江大學
系所名稱(中) 資訊工程學系碩士在職專班
系所名稱(英) Department of Computer Science and Information Engineering
學年度 94
學期 2
出版年 95
研究生中文姓名 林益弘
研究生英文姓名 Yi-Hung Lin
學號 793190108
學位類別 碩士
語文別 中文
第二語文別 英文
口試日期 2006-06-01
論文頁數 62頁
口試委員 指導教授-葛煥昭
委員-葛煥昭
委員-蔣定安
委員-林仁智
中文關鍵字 代理人  網路電話  公用交換電話網路  H.323  帳務系統 
英文關鍵字 agent  VOIP  CDR  PSTN  H.323  Billing system 
學科別分類 學科別應用科學資訊工程
中文摘要 近十年來網際網路的發展迅速,網路的應用也隨之擴大,加上最近幾年的VoIP(Voice Over IP)技術的漸趨成熟及未來IP(Internet Protocol)網路上的整合,也開始朝向Voice/Video/Data/Fax/LAN(Local Area Netwrok)的一體化的趨勢,並且與話務帳務系統(Billing system)結合,為新一代的電信服務的機制,僅需利用Internet而不經過公眾電話網路(簡稱PSTN)。除了利用電腦外加軟、硬體外,也有一些廠商提供另一種替代方案,即ITG (Internet Telephone Gateway);利用閘道Gateway來判別語音訊息或是傳統的網路封包資料,且將電話部分自動轉送到傳統的PSTN上。
「通訊」一直是長久一來人們不斷追逐,努力突破且永遠不會消失淘汰的技術,因應時代潮流傳統的電信市場正是下一波面臨重大挑戰的產業。回想過去近十年的電信技術正以倍數的成長,將傳統的Circuit Switch 轉變為Packet Switch所面臨的將會是整個產業型態的重大轉變,未來電信業者的獲利不再豐盈,也不像目前中華電信一樣獨占市場,所有語音、影像通訊,將透過寬頻網路來取代。
話務帳務系統經由代理人機制的觸發接收到由PSTN所產生的CDR(Call Detail Record)或則是由IP所產生的EDR(Event Detail Record)。經由系統自動觸發後所產生的資料根據系統先前已設定種種的因素而進行運算,例如費率、帳務資料、客戶資料、計費方案等等而產生一個話務帳務的明細資料並自動產生列印檔及自動列印。
英文摘要 The Internet is most popular and is used in the widespread areas such as habitation, school, enterprises, the government and airports. Furthermore, the communication on the Internet is without occupied one line until terminating talking. The VOIP technology of H.323 protocol has transformed into significant technology since 1996. According to the American IDC corporation research report, the VOIP has been used at American and the total time is 1 billion minutes in 1999. The trend of VOIP is to integrate the Voice, Video, Data, Fax, LAN, WAN and Answer Machine with the billing system and becomes very convenient and easy to use at any time and location. Also, the new VOIP technology with intelligent billing system is instead of the traditional technology with the fix and expensive communication fees.
The billing system receives all of CDR by PSTN or EDR by IP through the agent mechanism when the events interface (agent) is triggered. The Billing Production is according to factors such as the Rating, Billing Data, customer DB and Tariff and Sharing Schemes. After the Billing Production occurs, the Payment Checking, Bill Printing and Bill Delivery are launched at the same time.
論文目次 Chapter 1 INTRODUCTION 1
1.1 Background 1
1.2 Motivation 3
1.3 Purpose 4
1.4 Thesis Architecture 5
Chapter 2 Related Work 6
2.1 H.323 6
2.1.1 H.323 Components 6
2.1.2 H.323 Zone 9
2.1.3 protocols specified by H.323 10
2.1.3.1 Audio CODEC 11
2.1.3.2 Video CODEC 12
2.1.3.3 H.225 Registration, Admission, and Status 12
2.1.3.4 H.225 Call Signaling 12
2.1.3.5 H.245 Control Signaling 13
2.1.3.6 Real-Time Transport Protocol 13
2.1.3.7 Real-Time Transport Control Protocol 13
2.1.4 H.323 Connection Procedure 14
2.2 Billing 20
2.2.1 Billing Architecture 20
2.2.2 Charging Data 22
2.2.2.1 Call Detail Record (CDR)/Event Detail Record (EDR) 22
2.2.2.2 Internet Protocol Detail Record (IPDR) 23
2.2.3 Charging Models 23
2.3 INTELLIGENT AGENT 29
Chapter 3 SYSTEM ENVIRONMENT 33
3.1 System Architecture 33
3.2 System Procedure 35
3.2.1 Register Mode(RM) 35
3.2.2 Text Mode(TM) 36
3.2.3 Audio Mode(AM) 38
3.2.4 Video Mode(VM) 40
3.2.5 Call Mode(CM) 42
3.3 Billing System 43
Chapter 4 CONCLUSION AND FUTURE WORK 48
4.1 Conclusion 48
4.2 Future Work 50
REFERENCES 51

Figure 1 H.323 Terminals on a Packet Network 6
Figure 2 H.323 Architecture 8
Figure 3 An H.323 Zone 10
Figure 4 H.323 Protocol Diagram 11
Figure 5 H.323 Call Establishment 14
Figure 6 H.323 control signaling flows 16
Figure 7 H.323 media stream and media control flows 18
Figure 8 Call release flows 19
Figure 9 Billing System 20
Figure 10 The diagram of integrated PSTN and VOIP 33
Figure 11 The diagram of implementation 34
Figure 12 Register Mode 35
Figure 13 Text Mode 36
Figure 14 Audio Mode 38
Figure 15 Video Mode 40
Figure 16 Call Mode 42
Figure 17 Billing Architecture 43
Figure 18 The agent communication state diagram 46
Table 1 Charging Model Comparison 28

參考文獻 [1] IDC ,” Asia/Pacific VoIP Services Market Forecast and Analysis,2001-2006 ”,IDC; August , 2002.
[2] The International Engineering Consortium http://www.iec.org
[3] Päivi Kallio1, Giovanni Cortese2, Roberto Tiella2, and Alessandro Zorer2 Accounting and Billing of Wireless Internet Services in the Third Generation Networks
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[9] A. Odlyzko, “ The Internet and other Networks: Utilization rates and their implications”, Proc. 26th Telecommunications Policy Research Conference, October 1998.
[10] A. Odlyzko, “ Paris Metro Pricing : The Minimalist Differentiated Services Solution”, AT&T Laboratories Research, April 1999
[11] Z. Fan and E. S. Lee. : “ Pricing for Differentiated Internet Services “, Proc. IDMS’99, Toulouse, France, Oct 1999.
[12] Noureddine Boudriga and Mohammad S. Obaidat ,”Intelligent Agents on the Web: Review”,IEEE CS and the AIP, August 2004.
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[15] D. Kotz, “ Mobile Agents and the Future of the Internet,” ACM S/G Operating Systems Rev., vol. 33, no. 3,1999,pp 7-13
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[17] T. Sander and C. Tschudin, “Protecting Mobile Agents Against Malicious Hosts,” Mobile Agents and Security, LNCS 1419, G. Vigna et al., eds., Springer, 1997, pp. 44-61.
[18] V. Kumar , Markku Korpi , Senthil Sengodan , Vineet Kumar,” IP Telephony with H.323: Architectures for Unified Networks and Integrated Services”, John Wiley & Sons; March , 2001
[19] Mark A. Miller., "Voice Over IP Technologies: Building the Converged Network”, John Wiley & Sons,March 2002..
[20] Postel, J., “ Transmission Control Protocol”, RFC 761, January 1980
[21] Päivi Kallio1, Giovanni Cortese2, Roberto Tiella2, and Alessandro Zorer2 Accounting and Billing of Wireless Internet Services in the Third Generation Networks
[22] GENEVA TECHNOLOGY “ Active Revenue MANAGEMENT FOR IP BASED SERVICES April 2001.
[23] James F. Durkin,” Voice-Enabling the Data Network: H.323, MGCP, SIP, QoS, SLA
[24] Juanita Ellis , Charles Pursell ,Joy Rahman , “Voice, Video, and Data Network Convergence: Architecture and Design, From VoIP to Wireless, Academic Press,May 2003.
[25] William C. Hardy , “VoIP Service Quality : Measuring and Evaluating Packet-Switched Voice, McGraw-Hill Professional, January , 2003.
[26] Jen-Chin Lin, Steven K.C. Lo, Huan-Chao Ken, SHiu-Jung Wu and Yi-Hung Lin, “The Intelligent Agent of the Billing Service Between the PSTN and VOIP”, Information Technology Journal 5 (1):p51-p56, 2006.
[27] Steven K.C. Lo, Jen-Chih Lin, Huan-Chao Keh and Yi-Hung Lin, “Integrated the Billing Service between the PSTN and VOIP,” International Conference on Technology and Accreditation, P464-P469,2005.
[28] Steven K.C. Lo, Jen-Chih Lin, Huan-Chao Keh , Wu Shih-Jung and Yi-Hung Lin, “Multiple Billing Services On the PSTN and VOIP”, The First Taiwan Software Engineering Conference, P473-P485,2005.
[29] Charging and billing: 3G call and event data for the Packet Switched (PS) domain. TS 32.015, ETSI, 2001.

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