§ 瀏覽學位論文書目資料
  
系統識別號 U0002-0806200719223700
DOI 10.6846/TKU.2007.00256
論文名稱(中文) 資訊電子產業中人格特質與工作涉入交互效果研究及其對工作績效之影響
論文名稱(英文) A study on the effects of personality traits, job involvement and job performance in Taiwan Information Technology industry
第三語言論文名稱
校院名稱 淡江大學
系所名稱(中文) 國際商學碩士在職專班
系所名稱(英文) Executive Master's Program of Business Administration (EMBA) in International Commerce
外國學位學校名稱
外國學位學院名稱
外國學位研究所名稱
學年度 95
學期 2
出版年 96
研究生(中文) 簡鈴玲
研究生(英文) Lin-Lin Chien
學號 794400084
學位類別 碩士
語言別 繁體中文
第二語言別
口試日期 2007-06-04
論文頁數 67頁
口試委員 指導教授 - 黃志文(cwhuang@mail.tku.edu.tw)
指導教授 - 林光賢
委員 - 林江峰(cf168@mail.tku.edu.tw)
委員 - 陳光榮(austin@mail.cyu.edu.tw)
委員 - 戴嬡坪(g6450021@tkgis.tku.edu.tw)
關鍵字(中) 資訊電子產業
人格特質
工作涉入
工作績效
關鍵字(英) Information Technology industry
personality traits
Job involvement
Job performance
第三語言關鍵字
學科別分類
中文摘要
科技產業是目前全球經濟發展的主要動力,也是支撐台灣經濟成長的重要產業,更在國際市場扮演著極重要的角色。隨著全球化競爭,人才成為21世紀各先進國家及產業經濟成長的重要泉源,人力資源發展管理更成為主要的課題。半導體及被動元件產業具備高度的專業性,也使得電子零組件通路商專業化的程度不亞於上游供應商,甚至成為產業鍊中不可或缺的一環。在新經濟時代,工作涉入對組織而言,為重要動機變數,更有助於人力資源全盤調度。而人格理論的核心是對動機的處理,並強調人格的獨特性及對個人目標期待的重要。研究顯示,以五大人格特質的行為基礎所進行的研究,所得到人格特質與工作績效之間的關係比以前的研究結果更具有力。鑑於工作涉入為個人心理確認工作的狀態,藉由五大人格特質,可以進一步詳盡解開工作者涉入工作的原因。本研究針對資訊電子中零組件產業通路商的業務工程師及相關人員為研究對象,目的在探討(一)「五大人格特質」與「工作涉入」之間的關係。(二)人格特質與工作涉入的交互效果對工作績效之影響。
    採用SPSS軟體統計回收的問卷,其研究發現為:(一)工作涉入與人格特質中的外向性及謹慎盡責呈顯著正相關。(二)人格特質的開放學習性與工作涉入的交互效果對工作績效有顯著的影響,以及人格特質的謹慎盡責與工作涉入的交互效果對工作績效有顯著的影響。
英文摘要
Nowadays IT industry is the major force behind global economic development. It supports Taiwan economy to grow and plays a crucial role in worldwide IT market. With the competition globally, human resource management becomes an important issue for advanced countries in the 21st century. Different from the general distributors, the distributors of components in IT industry not only recognize their own value and capability, but also aggressively strengthen the basic advantage. Since the semiconductor and passive components industry is with highly expertise, it makes the distributors’specialty not less than upper suppliers and shows the importance of the distributors and integral in IT industry. Since the research show that the relationship between big-five personality traits and job performance is more and more significant. It is necessary to understand the reason why workers involve their works through personality traits, and then to understand how they influence job performance. This study adopted questionnaire survey to obtain data from the sales engineers and related workers in IT industry. The purpose is (1) to explore the correlation between the two factors, personality traits and job involvement. (2) to explore whether the correlation affect the factor of job performance.
    SPSS software was selected to gather statistical data. The findings are (1) Extraversion and Conscientiousness are positive correlative to Job involvement. (2) The correlation of Personality traits “Openness to experience” and Job involvement is significant to affect Job performance, and the correlation of Personality traits “Conscientiousness” and Job involvement is also significant to affect Job performance.
第三語言摘要
論文目次
目錄
第一章 緒論…………………………………………………………1
	第一節 研究背景………………………………......	1
	第二節 研究動機……………………………………….2
	第三節 研究目的……………………………………….4
	第四節 研究範圍………………………………………	5
	第五節 研究流程……………………………………….7
第二章 文獻探討……………………………………………………8
	第一節 資訊電子產業………………………………….8
	第二節 人格特質………………………………………14
	第三節 工作涉入………………………………………19
	第四節 工作績效………………………………………25
第三章 研究方法…………………………………………………30
	第一節 研究架構………………………………………30
	第二節 研究假說………………………………………31
	第三節 問卷設計………………………………………32
	第四節 抽樣方法………………………………………34
	第五節 分析方式…………………………..........35
第四章 研究分析………………………………………………….36
	第一節 敘述性統計分析………………………………36
	第二節 信度分析………………………………………38
	第三節 相關分析………………………………………42
	第四節 迴歸分析………………………………………45
	第五節 假說檢定總表…………………………………49
第五章 結論………………………………………………………51
	第一節 研究結果與發現………………………………51
	第二節 研究限制………………………………………53
	第三節 研究建議………………………………………54
參考文獻……………………………………………………………55
附錄:問卷…………………………………………………………65

表 目 錄 
表2-3-1 工作涉入定義表…………………………………………19
表2-4-1 工作績效衡量構面表……………………………………28
表3-3-1 人格特質量表……………………………………………32
表3-3-2 工作績效量表……………………………………………33
表4-1-1 人口統計變數表…………………………………………36
表4-2-1 人格特質信度分析表……………………………………38
表4-2-2 工作涉入信度分析表……………………………………40
表4-2-3 工作績效信度分析表……………………………………41
表4-3-1 人格特質的「神經質」與工作涉入之相關表…………42
表4-3-2 人格特質的「外向性」與工作涉入之相關表…………42
表4-3-3 人格特質的「開放學習性」與工作涉入之相關表……43
表4-3-4 人格特質的「愉悅性」與工作涉入之相關表…………43
表4-3-5 人格特質的「謹慎盡責」與工作涉入之相關表………44
表4-4-1 人格特質的神經質與高工作涉入對工作績效的影響
                                            分析表……45
表4-4-2 人格特質的神經質與低工作涉入對工作績效的影響
                                            分析表……45
表4-4-3 人格特質的外向性與高工作涉入對工作績效的影響
                                            分析表……46
表4-4-4 人格特質的外向性與低工作涉入對工作績效的影響
                                            分析表……46
表4-4-5 人格特質的開放學習性與高工作涉入對工作績效的
                                          影響分析表..46
表4-4-6 人格特質的開放學習性與低工作涉入對工作績效的
                                          影響分析表..47
表4-4-7 人格特質的愉悅性與高工作涉入對工作績效的影響
                                            分析表……47
表4-4-8 人格特質的愉悅性與低工作涉入對工作績效的影響
                                            分析表……47
表4-4-9 人格特質的謹慎盡責與高工作涉入對工作績效的
                                          影響分析表…48
表4-4-10 人格特質的謹慎盡責與低工作涉入對工作績效的
                                          影響分析表…48
表4-5-1 假說1檢定表…………………………………………….49
表4-5-2 假說2檢定表…………………………………………….49
 
圖 目 錄 
圖1-4-1 電子元件圖………………………………………………5
圖1-5-1 研究流程圖………………………………………………7
圖3-1-1 研究架構圖………………………………………………30
參考文獻
中文參考文獻
王正芬 (1999), “台灣資訊電子產業版圖”, 財訊出版社。
朱慶龍 (2003), “五大人格特質、工作價值觀和工作滿意三者相互係之研究”,國立政治大學心理學系未出版碩士論文。
江福興 (2004), “以社會資本觀點探討國內製造業員工之人格特質與工作價值觀對其工作績效之影響”, 國立成功大學企業管理學系未出版碩士論文。
江錦樺 (2001), “人格特質與組織文化之適配性對工作績效之影響-以高科技F公司為例”, 中央大學人力資源管理研究所未出版碩士論文。
何永福和楊國安 (1995), “人力資源策略管理”, 三民書局。
吳秉恩 (1986), “組織行為學”, 華泰書局。
吳衛剛,劉少恒,李春光和王竹圓 (2006), “EMBA-管理、人力、制度、培訓”, 海鴿文化。
李誠 (2001), “高科技產業人力資源管理”, 天下遠見出版。
林仁和 (2001), “社會心理學”, 揚智文化。
林志勳 (2007), “2006年電子零組件產業回顧與展望”, 經濟部技術處ITIS計畫。
林宗鴻譯 (2003), “人格心理學第二版”, Jerry M. Burger著, 揚智文化。
孫 震 (1996), “台灣科技產業之發展”, 海峽兩岸暨香港地區經貿研討會之專題報告。
陳光榮 (2001), “高科技產業的行銷策略”, 經濟情勢暨評論季刊, 第七卷第一期, 第120-137頁。
陳國源 (2004),“台灣電子零件通路商現況探討”, 零件流通專輯。
陳慧玲和楊丁元 (1997), ”業競天擇-高科技產業生態”, 工商時報出版。
曾柔鶯,康龍魁和陳世良 (1998), “高科技產業人力規劃與行為調查-藍領員工人力資源行為面探討”, 行政院國家科學委員會專題研究計劃成果報告。
黃至賢 (2004), “客服人員的人格特質對其工作績效之影響”, 國立政治大學企業管理學系未出版碩士論文。
黃英忠,黃良志,鍾昆原和溫金豐 (2005), ”員工激勵與績效管理”, 國立空中大學用書。
彭郁芬 (2002), “組織政治行為對成員工作投入之影響”, 國立中山大學人力資源管理學系未出版碩士論文。
楊麗英譯 (2001), “現代心理學史A history of modern psychology”, D. P. Schultz and S. E. Schultz著, 五南書局。
廖專崇 (2006), “2006電子零組件大中華區採購指南”, 台北市電子零件公會。
劉真如譯 (2002), “下一個社會”, Peter F. Drucker著, 商周出版。
蔡宏明 (1999), “我國高科技產業發展面對的挑戰與因應對策”, 經濟情勢暨評論季刊, 第五卷第一期, 第88-110頁。



英文參考文獻
Allport, G. W. and H. S. Odbert (1936), “Trait Names, A Psycho-lexical Study.” Psychological Monographs, Vol. 47, pp. 211.
Allport, G. W. (1937), “Personality, A Psychological Interpretation”, NY: Henry Holt and Co. 
Allport, G. W. (1947), “The Psychology of Participation”, Psychological Review, Vol. 52, pp. 117-132.
Allport, G.. W. (1961), “Personality: A Psychological Interpretation”, New York: Holt, Rinehart & Winston, pp. 19.
Arthur, W. and D. Doverspike (2001), “Predicting motor vehicle crash involvement from a personality measure and a driving knowledge test”, Journal of Prevention and Intervention in the Community, Vol. 22, No. 1, pp. 35-42.
Arvey, R. D., G. W. Carter and D. K. Buerkley (1991), “Job satisfaction: Dispositional and situational influences”, International Review of Industrial and Organizational Psychology, Vol. 6, pp. 359-383.
Babin, B.J. and J.S. Boles (1996), “The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction”, Journal of Retailing, Vol. 72, No. 1, pp. 57-75.
Barney, J. B. (1991), “Firms’ Resources and Sustained competitive Advantage”, Journal of Management, Vol 17, pp. 99-120.
Barrick, M. R. and M. K. Mount (1991), “The big five personality dimensions and job performance: a meta-analysis”, Personnel Psychology, Vol. 44, No. 1, pp. 1-26.
Borman, W. C. (1991), “Job behavior, performance and effectiveness”, Handbook of
Industrial Organizational Psychology, Palo Alto, CA: Consulting Psychologists Press, pp. 271-326.
Borman, W. C., and S. J. Motowidlo (1993), “Expanding the criterion domain to include elements of contextual performance”, In N. Schmitt, W. C. Borman, & Associates, Personnel Selection in Organization, San Francisco: Jossey-Bass, pp. 71-98.
Bozionelos, N. (2004), “Research note: The big five of personality and work involvement”, Journal of Managerial Psychology, Vol. 19, No. (1/2), pp. 69-81.
Brown, S. P. (1996), “A meta-analysis and review of organizational research on job involvement”, Psychological Bulletin, Vol. 120, pp. 235-255.
Brown, S. P. and T. W. Leigh (1996), “A new look at psychological climate in relation to job involvement, effort and performance”, Journal of Applied Psychology, Vol. 81, No. 4, pp. 358-368.
Burch, G. S. and J. N. Anderson (2004), “Measuring person-team fit: development and validation of the team selection inventory”, Journal of Managerial Psychology, Vol. 19, No. 4, pp. 406-426.
Byars, L. and L. W. Rue (1994), “Human Resource and Personnel Management”, Homewood.
Campbell, J. P., J. J. McHenry and L. L. Wise (1990), “Modeling job performance in a population of jobs”. Personnel Psychology, Vol. 43, pp. 313-333.
Castro, S. L., C. Douglas, W. A. Hochwarter, G. R. Ferris and D. D. Frink (2003), “The effects of positive affect and gender on the influence tactics-job performance relationship”, Journal of Leadership and Organizational Studies, Vol. 10, No. 1, pp. 1-18.
Cattell, R.B. (1943), “The description of personality: Basic traits resolved into clusters”, Journal of Abnormal and Social Psychology, Vol. 38, pp. 476-506.
Cattell, R.B. (1949), “Sixteen Personality Factor Inventory”, 16PF.
Chiu, S. F. and M. C. Tsai (2006), “Relationships among burnout, job involvement, and organizational citizenship behavior”, Journal of Psychology, Vol. 140, No. 6, pp. 517-530.
Cohen, A. (1996), “On the discriminant validity of the Meyer and Alien measure of organizational commitment: how does it fit with the work commitment construct?”, Educational and Psychological Measurement, Vol. 56, No. 3, pp. 494-503.
Collins, J. M. and T. C. Tubre (2000), Jackson and Schuler (1985), “Revisited: a meta-analysis of the relationships between role ambiguity, role conflict, and job performance”, Journal of Management, Vol. 26, No. 1, pp. 155-169.
Cooper, D. (2003), “Psychology, risk and safety”, Professional Safety, Vol. 48, No. 11, pp. 39-46.
Costa, P. T., R. R. Jr. McCrae, A. B. Zonderman, H. E. Barbano, B. Lebowitz, and D. M. Larson, (1986), “Cross-sectional studies of personality in a national sample: Stability in Neuroticism, Extraversion , and Openness”, Psychology and aging, Vol. 1, pp. 144-149.
Dalton, D. R., et. al. (1980), “Organizational structure and performance: A critical review,” Academy of Management Reivew, Vol. 5, pp. 49-64.
Dessler, G. (1992), “Human Resource Management”, Prentice-Hall, Inc.
Dessler, G. (2003), “Human Resource Management 9E”, Upper Saddle River New Jersey: Prentice Hall
Dubin, R. (1958), “The World of Work”, Englewood Cliffs, NJ: Prentice-Hall.
Fiske, D. W. (1949), “Consistency of the factorial structure of personality ratings from different sources”, Journal of Abnormal and Social Psychology, Vol. 44, pp. 329-344.
Friedman, M. and R. M. Rosenman (1974), “Type a behavior and your heart”, New York: Knopf.
Furnham, A., L. Forde and K. Ferrari (1999), “Personality and work motivation”, Personality and Individual Differences, Vol. 26, No. 6, pp. 1035-1043.
Galton, F. (1884), “Measurement of character”, Fortnightly Review, Vol. 36, pp. 179-185
Goldberg, L.R. (1990), “An alternative description of personality : The big-five factor structure”, Journal of Personality and Social Psychology, Vol. 59, pp. 1216-1229.
Goldberg, L.R. (1993), “The structure of phenotypic personality traits”, American Psychologist, Vol. 48, No. 1, pp. 26-34.
Gore, N. (2001), “What’s all this mobilizing about?”, Canadian HR Reporter, Vol. 14, No. 21, pp. 17-19.
Hackett, R.D., L. M. Lapierre and P. Hausdorf (2001), “Understanding the links between work commitment constructs”, Journal of Vocational Behavior, Vol. 58, No. 3, pp. 392-413.
Hochwarter, W. A., C. Kiewitz, M. J. Gundlach, and J. Stoner (2004) “The Impact of Vocational and Social Efficacy on Job Performance and Satisfaction”, Journal of Leadership and Organizational Studies, Vol. 10, No. 3, pp.27-41.
Hogan, J. and B. Holland (2003), “Using theory to evaluate personality and job-performance relations: A socioanalytic perspective”, Journal of Applied Psychology, Vol. 88, No. 1, pp. 100-112.
Hurley, R. F. (1998), “A Customer Service Behavior in retail settings: A study of the effect of service provider personality”, Journal of the Academy of Marketing Sciences, Vol. 26, No. 2, pp. 115-227.
Judge, T. A., C. A. Higgins, C. J. Thoresen and M. R. Barrick (1999), “The big five personality traits, general mental ability, and career success across the life span”, Personnel Psychology, Vol. 52, No. 3, pp. 621-652.
Judge, T. A. and R. Ilies (2002), “Relationship of personality to performance motivation: a meta-analytic review”, Journal of Applied Psychology, Vol. 87, No. 4, pp. 797-807.
Jung, C. G. (1964), “Man and his symbols”, London: Aldus Books.
Kanfer, R. and E. D. Heggested (1997), “Motivational traits and skills: A person-centered approach to work motivation”, In B. M. Staw & L. L. Cummings(Eds.), Research in Organizational Behaviour, Vol. 19, pp. 1-56.
Kanungo, R.N. (1982), “Measurement of job and work involvement”, Journal of Applied Psychology, 67, pp.341-349.
Korman, A. K. (1977), “Organization behavior, engiewoods”, New Jersey: Prentice- Hall.
Lawler, E. E. III. (1969), “Job design and employee motivation”, Personnel Psychology, Vol. 22, pp. 426-435.
Lawler, E.E. III. and D. T. Hall (1970), “Relationship of job characteristics to job involvement, Satisfaction and Intrinsic Motivation”, Journal of Applied Psychology, Vol. 54, No. 4, pp. 305-312.
Lodahl, T.M. and M. Kejner (1965), “The definition and measurement of job involvement”, Journal of Applied Psychology, Vol. 49, No. 1, pp. 24-33.
Lounsbury, J. W., E. Sundstrom, J. M. Loveland and L. W. Gibson (2003), “Big Five personality traits, and work drive as predictors of course grade”, Personality and Individual Differences, Vol. 35, No. 6, pp. 1231-1239.
Loveland, J. M., L. W. Gibson, J. W. Lounsbury and B. C. Huffstetler (2005), “Broad and Narrow Personality Traits in Relation to the Job Performance of Camp Counselors”, Journal of Child and Youth Care Forum, Vol. 34, No. 3, pp. 241-255.
McCrace, R. R. and O. P. John (1992), “An introduction to the five-factor model and its applications”, Journal of Personality, Vol. 60, pp. 175-215. 
McCrae, R. R., Jr. P. T. Costa and T. A. Martin (2005), “The NEO-PI-3: A more readable revised NEO personality inventory”, Journal of Personality Assessment, Vol. 84, No. 3, pp. 261-270.
Mckelvey, B. and U. Sekaran (1977), “Towards a career-based theory of job involvement: A study of scientists and engineers”, Administrative Science Quarterly, Vol. 22, pp. 281-305.
Meyer, J. P., S. V. Paunonen, I. Gellatly, R. Goffin, and D. Jackson (1989), “Organizational commitment and job performance: it's the nature of the commitment that counts”, Journal of Applied Psychology, Vol. 74, pp. 152-156.
Meyer, J. P., N. J. Allen, and C. A. Smith (1993), “Commitment to organizations and occupations: Extension and test of a three-component conceptualization”, Journal of Applied Psychology, Vol. 78, pp. 538-551
Mordock, J. B. and H. Platt (1969), “Selection and training of child-care workers”, Journal of Hosp Community Psychiatry, Vol. 20, No. 8, pp. 227-229.
Mount, M. K. and M. R. Barrick (1995), “The Big Five personality dimensions:Implications for research and practice in human resources management”, In G. Ferris(Ed.), Research in Personnel and Human Resources Management, Greenwich,CT:JAI Press, Vol. 13, pp.153-200.
Mudrack, P.E. (2004), “Job involvement, obsessive-compulsive personality traits, and workaholic behavioral tendencies”, Journal of Organizational Change Management, Vol. 17, No. 5, pp. 490-508.
Newton, T.J. and A. Keenan (1983), “Is work involvement an attribute of the person or the environment?”, Journal of Occupational Behavior, Vol. 4, No. 3, pp. 169-178.
Noller, P., H. Law and A. Comrey (1987), “Cattell, Comrey, and Eysenck personality factors compared: More evidences for the five robust factors?” Journal of Personality and Social Psychology, Vol. 53, pp. 775-782.
Norman, W. T. (1963), “Toward an adequate taxonomy of personality attribute: Replicated factor stricture in peer no nomination personality rating”, Journal of Abnormal and Social Psychology, Vol. 66, No. 3, pp. 574-583.
O’Connor, B.P. (2002), “A quantitative review of the comprehensiveness of the five-factor model in relation to popular personality inventories”, Assessment, Vol. 9, No. 2, pp. 188-203.
Olver, J. M. and T. A. Mooradian (2003), “Personality traits and personal values: a conceptual and empirical investigation”, Personality and Individual Differences, Vol. 35, No. 1, pp. 109-125.
Ones, D. S., C. Viswesvaran, and A. D. Reiss (1996), “Role of social desirability in personality testing for personnel selection: The red herring”, Journal of Applied Psychology, Vol. 81, pp. 660-679.
Patchen, M. (1970), “Participation, achievement, and involvement on the job”, Englewood Cliffs, NJ: Prentice Hall.
Paullay, I. M., G. M. Alliger and E. F. Stone-Romero (1994), “Construct validation of two instruments designed to measure job involvement and work centrality”, Journal of Applied Psychology, Vol. 79, No. 2, pp. 224-228.
Peabody, D. and L. R. Goldberg (1989), ”Some determents of factor structures from personality-trait descriptors”, Journal of Personality and Sociality Psychology, Vol. 57, pp. 552-567.
Rabinowitz, S. and D. T. Hall (1977), “Organizational research on job involvement”, Psychological Bulletin, Vol. 84, No. 2, pp. 265-288.
Rabinowitz, S., D. T. Hall and J. G. Goodale (1977), “Job scope and individual differences as predictors of job involvement: Independent or interactive?”, Academy of Management Journal, Vol. 20, No. 2, pp. 273-281.
Robbins, S. P. (1998), “Organizational Behavior, 8th Edition”, Upper Saddle River, Englewood Cliffs, New Jersey: Prentice-Hall Inc.
Robbins, S. P. (2001), “Organizational Behavior, 9th Edition”, Upper Saddle River, Englewood Cliffs, New Jersey: Prentice-Hall Inc.
Robert, T. K. (1997), “Job involvement and organizational commitment as longitudinal predictors of job performance: A study of scientists and engineers”, Journal of Applied Psychology, Vol. 82, pp. 539-545.
Saal, F.E. (1978), “Job involvement: A multivariate approach”, Journal of Applied Psychology, Vol. 63, No. 1, pp. 53-61.
Saleh, S.D. and J. Hosek (1976), “Job Involvement: Concepts and measurements”, Academy of Management Journal, Vol. 19, No. 2, pp. 213-224.
Salgado, J. F. (1997), “The Five-Factor Model of personality and job performance in the European Community”, Journal of Applied Psychology, Vol. 82, No. 1, pp. 30-43.
Schermerhorm, J. R. (1999), “Management for productivity 3rd Edition”, New York: John Wiley & Sons. 
Sekaran, U. and R.T. Mowday (1981), “A cross-cultural analysis of the influence of individual and job characteristics on job involvement”, International Review of Applied Psychology, Vol. 30, No. 1, pp. 51-64.
Shanklin, W. L. and Jr. Ryans (1984), “Marketing High Technology”, Strategy Management Journal, Vol. 3, pp. 35-52. 
Sharon, C. and I. T. Robertson (2005), “A meta-analytic review of the Big Five personality factors and accident involvement in occupational and non-occupational settings”, Journal of Occupational and Organizational Psychology, Vol. 78, Part 3, pp. 355-376.
Sheldon, W.H. and S.S Stevens (1942), “The varieties of temperament: A psychology of constitutional differences”, NY: Harper.
Sherman, B. (1982), “Successful marketing strategy for high tech firms”, Journal of Retailing, Vol. 58, pp. 25-43. 
Smither, J.W., M. Londonand and K. R. Richmond (2005), “The relationship between leaders’ personality and their reactions to and use of multisource feedback: A longitudinal study”, Group and Organization Management, Vol. 30, No. 2, pp. 181-210.
Stewart, G. L. and A. K. Nandkeolyar (2006), “Adaptation and intraindividual variation in sales outcomes: exploring the interactive effects of personality and environmental opportunity”, Personnel Psychology, Vol. 59, No. 2, pp. 307-332.
Tupes, E. C. and R. E. Christal (1961), “Recurrent personality factors based on trait ratings(ASD-TR-61-97)”, Lackland air force base, TX:Aeronautical systems division”, Personnel Laboratory. 
Varca, P. E. (2004), “Service skills for service workers: emotional intelligence and beyond”, Managing Service Quality, Vol. 14, No. 6, pp. 457-467.
Vroom, V. H. (1962), “Ego-involvement、job satisfaction and job performance“, Personnel Psychology.
Wallace J.C. and S. J. Vodanovich (2003) “Workplace safety performance: Conscientiousness, cognitive failure, and their interaction”, Journal of Occupational Health Psychology, Vol. 8, No. 4, pp. 316-327.
Wallace J.C. and G. Chen (2005) “Development and validation of a work-specific measure of cognitive failure: Implications for occupational safety”, Journal of Occupational and Organizational Psychology, Vol. 78, No. 4, pp. 615-632.
Wright, T. A. and B. M. Staw (1999), “Affect and favorable work outcomes: two
longitudinal tests of the happy-productive-productive worker thesis”, Journal of Organizational Behavior, Vol. 20, pp. 1-23.
Wright, T. A., L. Larwood and P. J. Denney (2002), “The different faces of
happiness-unhappiness in organizational research: emotional exhaustion, positive affectivity, negative affectivity and psychological well-being as correlates of job performance”, Journal of Business and Management, Vol. 8, pp. 109-126.
論文全文使用權限
校內
紙本論文於授權書繳交後2年公開
同意電子論文全文授權校園內公開
校內電子論文於授權書繳交後2年公開
校外
同意授權
校外電子論文於授權書繳交後2年公開

如有問題,歡迎洽詢!
圖書館數位資訊組 (02)2621-5656 轉 2487 或 來信